We stayed at the Espresso for 1 night in the end of February. In advance of our stay, about 2 days before, I emailed the hotel to ask if there were any stores in the area where I could pick up a bottle of wine or champagne to celebrate my husband's birthday. No answer to date. I am hoping to have an answer in time for next year's celebration. There is a nice little market near the Espresso that I found after arrival, so problem solved. On arrival to the Espresso, the front desk employee was on the telephone. No worries, we could wait. After literally 30 minutes of waiting (I admit I was not happy at this point) another employee arrived to check us in. I have never waited that long for check in and can't imagine what call could be so difficult it would take 30 minutes to handle and leave the person standing before them (who pre-paid a room) so long. The room itself was very small, but this is normal in Europe. The Internet, while free, is very slow. It took 1 and 1/2 hours to download a map app of Amsterdam (at home it would have taken 30 seconds). We did not have the breakfast as at 12 Euros it is way overpriced. If you leave the hotel, turn right and walk over to the square on the left side, you can have a large English Breakfast for far less. All in all, I would not recommend the Hotel Espresso. The staff is unresponsive and uncaring and the facilities are overpriced for what you get. I'll let you know if I ever get an answer to my email :)
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