We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor customer service”

IZAKAYA Asian Kitchen & Bar
Ranked #422 of 4,398 Restaurants in Amsterdam
Certificate of Excellence
Cuisines: Sushi, Asian, Japanese
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: De Pijp
Reviewed 3 weeks ago via mobile

I stayed at the hotel for a few nights and made an explicit request for a certain table for personal reasons. This reservation was confirmed by some of the staff - however upon arrival there was lots of back and forth with us ultimately walking out because the table we agreed couldnt be arranged. We ended up eating sushi next door! You have lost a customer!

Thank S_DXB_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (619)
Traveller rating
Traveller type
Time of year
Language

5 - 9 of 619 reviews

Reviewed 3 weeks ago

WOW! What a restaurant. We're two seniors (70s) who were probably the oldest in the place by 20 years or so. Only negative about that was the thump, thump. thump music which was awful, but the youngin's didn't seem to mind. Anyway, the one negative out of the way, and on to the marvelous evening we had. We chose the 79 euro 7-course dinner that was expertly made, beautifully presented and paced very, very well. We had a cold Chardonnay from France for the wine. I had a good view of the bar for the first half, while my wife watched the amazing chefs working in the open kitchen. Then, we switched sides. The show was as good as the food. Had a whopper of a bill, but it was worth it all. We would return in a heart beat.

    • Value
    • Service
    • Food
Thank foodie78247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The ambience and setting of the restaurant is lovely and the quality of the food is good. That said, we ended up with the food arriving before the cocktails, the food is recommended which is fine but you feel incredibly rushed as you are given a strict 2 hour slot. We were left feeling disappointed and it ruined the whole experience, the only way I would consider re-booking is to go to a later sitting which is what we did on the previous visit.

    • Value
    • Service
    • Food
1  Thank Golligosh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

This high class restaurant in the trendy Pijp district of the city has the look and the vibe of a bar, but don't let this fool you - the Japanese food here was excellent. We came in for dinner, and the place was full and buzzing, which created a young and vibrant atmosphere. The service was perfect and the food was very well made and fresh. We ended up paying about 300 Euros for 4 pp, including wine, and had a great time !

    • Value
    • Service
    • Food
Thank עמי מ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2018 via mobile

Very good service
Good food
Amazing cocktails
Nice music
Best place to be
Love come back
Great desserts

Thank Roy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed IZAKAYA Asian Kitchen & Bar also viewed

Amsterdam, North Holland Province
Amsterdam, North Holland Province
 
Amsterdam, North Holland Province
Amsterdam, North Holland Province
 
Amsterdam, North Holland Province
Amsterdam, North Holland Province
 

Been to IZAKAYA Asian Kitchen & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing