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“Wonderful hotel.”
Review of Art'otel Amsterdam

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Art'otel Amsterdam
Ranked #37 of 372 Hotels in Amsterdam
Certificate of Excellence
Reviewed 19 May 2014 via mobile

We would definitely recommend going to this hotel. The staff was extremely nice. Our room was very big (but they mentioned we got a big one) there is a complementary illy coffee machine in the room, the pool the lounge and the restaurant are all very nice. Location couldn't be better.

Thank eitam
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Maaike S, Manager at Art'otel Amsterdam, responded to this reviewResponded 14 June 2014

Hi eitam,

Thank you so much for this great review.

Great to hear that you will recommend our hotel to others!

We are very happy to hear that your stay was one to remember.

Next time when you visit the area, we look forward to welcoming you back at our hotel.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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938 - 944 of 1,488 reviews

Reviewed 19 May 2014

This is a nice hotel and very centrally located facing Central Station.

Been to Amsterdam many times, and thought I would give this place a shot as it was new and looked very cool, like myself :) I have to say, I did not get the five star feeling here. Its a nice enough, modern hotel, but 5 star? It certainly does not have the feeling of 5 star that you find in The Amstel Hotel for example.

The location for me, wasn't great. Sure its convenient but having masses of coach parties, stoners and stag parties immediately outside the front door did not cut it for me. Inside is quiet enough, but the door and lobby staff have that battle scarred look in their eyes like its a tough to keep the undesirables away and outside, to keep up the standards inside the door.

Rooms are fine. Modern and hi-tech. Quiet also with nice linens. The Housekeeping trolley was left permanently outside our door (2021) for the entire stay which detracted from making it feel like a high end Hotel. Opening the door, morning, noon and night to a stacked trolley of toilet rolls, cleaning products and brushes just did not make it feel great.

Personally we would not stay here again. We prefer the location of the Amstel, or even the Crowne Plaza. This Hotel is just too close to the craziness and manic amount of people for us.

  • Stayed: May 2014, travelled as a couple
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3  Thank bax52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maaike S, Manager at Art'otel Amsterdam, responded to this reviewResponded 14 June 2014

Hi bax52 ,

Thank you so much for taking the time to give us feedback. This is a great tool for us to review our internal processes.

We regret to hear that your expectations were not met while staying with us.

We look forward to welcoming you back next time so you can experience us differently.

Warm regards,

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Reviewed 17 May 2014

We were overall very happy with our choice of hotel in Amsterdam. The art'otel is about as convenient as it gets, within meters from the train station. The staff were friendly and helpful from the moment you enter. Our room was comfortable, though may have been trying too much to be 'modern'. Cute little gym and pool. Would have rated a '5' but the breakfast was below average, though nice that it was included with the room. While convenient, perhaps not the most pleasant neighborhood to stay in Amsterdam.

Room Tip: Had room on the 4th floor. Seemed like standard room.
See more room tips
  • Stayed: May 2014, travelled as a couple
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Thank Joshua R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maaike S, Manager at Art'otel Amsterdam, responded to this reviewResponded 14 June 2014

Hi Joshua R ,

Thank you so much for your review.

We are very pleased to hear that you liked our hotel staff so much.

We regret to hear that you think that our breakfast was not up to standards.

Next time you come to visit the area we look forward to welcoming you back.

Warm regards,

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Reviewed 16 May 2014

newly built, modern, artistic, totally different hotel - the place to be in amsterdam! stylish design, big modern rooms, very clean and high tech - all for prices slightly above the average of the hotels in the surroundings. location - excellent, walking difference from all landmarks in Amsterdam. although located in the heart of the city, just opposite of the Central Station - its very quiet ( i don't know how they did it).
for business travelllers - its a nice alternative: rather than staying in boring expensive Sheraton in the airport, take the train ( 15 minutes) and go to Amsterdam Central Station, where just opposite the street - you can check in into this trendy place.

  • Stayed: March 2014, travelled on business
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Thank vantooren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maaike S, Manager at Art'otel Amsterdam, responded to this reviewResponded 14 June 2014

Hi vantooren,

Thank you so much for your great review.

We are so excited to hear that you think we are the place to be in Amsterdam!

We look forward to welcoming you back at our hotel.

Warm regards,

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Reviewed 15 May 2014

We loved this hotel. It is close to Central Station. The artwork in the hotel is fascinating. The service is exceptional. They even packed us a breakfast when we had to check out at 6 am to get to the airport.

Stayed: May 2014, travelled as a couple
1  Thank Steve Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maaike S, Manager at Art'otel Amsterdam, responded to this reviewResponded 14 June 2014

Hi Steve Y ,

Thank you so much for this nice review!

We are happy to hear that you loved our art pieces so much and the breakfast service on your day of departure.

We look forward to welcoming you again at our hotel.

Warm regards,

Report response as inappropriate
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Reviewed 14 May 2014

Stayed at Art'otel Amsterdam between March 20th and 25th 2014... Arrived early in the morning from Montreal therefore a few hours before check-in: hotel staff immediately took care of our luggage and gave us a map of the surroundings given that no rooms were available at the time.

Once in our room: spacious by european standards: extremely comfortable beds and pillows and very elegant bathroom. The hotel also offers a pratical gym and a pool which are both opened around the clock.

5&33 is the hotel restaurant: DELICIOUS: from the varied breakfast to tapas for lunch and stylish dinner plates no wonder it's an up and coming restaurant in the city!

All and all great experience and will definitelty return!

Room Tip: Rooms are all alike: by european standards, average size with nice amenities.
See more room tips
  • Stayed: March 2014, travelled on business
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1  Thank ATCLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maaike S, Manager at Art'otel Amsterdam, responded to this reviewResponded 14 June 2014

Hi ATCLG,

Thank you so much for your great review. We are very pleased to hear that you had such a good time at art'otel amsterdam!

Next time, if you come to visit the area we look forward to welcoming you back to the hotel.

Kind regards,

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Reviewed 11 May 2014 via mobile

My husband and I just returned from our 10th anniversary trip to London & Amsterdam. While in Amsterdam we stayed at the Art'otel for 4 nights. We were very pleased with the friendliness of the staff, the location and the room. The hotel is very modern and rooms are a comfortable size...but not huge. There is not a door on the bathroom....which can be a little awkward....but we made the best of it! The hotel is in a great location and within walking distance of many of the main attractions. The complimentary breakfast was nice. The room service food was delicious...in fact we ordered something every night. Overall we were very happy with our stay and would probably choose this location again if we returned to Amsterdam.

  • Stayed: May 2014
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2  Thank ILuvMyHuBbY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dirk B, General Manager at Art'otel Amsterdam, responded to this reviewResponded 14 May 2014

Dear ILuvMyHubby,

Thank you for reviewing our hotel and celebrating you 10th anniversary with us!

We enjoy to read that you enjoyed this festive occasion with us.

If you find yourself in Amsterdam in the future, we would love to have you as our guests again.
Maybe for your 11th anniversary?

Kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art'otel Amsterdam

Address: Prins Hendrikkade 33, 1012 TM Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 372 Hotels in Amsterdam
Price Range: £196 - £422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Art'otel Amsterdam 5*
Number of rooms: 107
Official Description (provided by the hotel):
Visit art'otel amsterdam, a Unique Design Art Hotel in Amsterdam City CentreOffering an innovative blend of design, art and upscale hospitality, art'otel amsterdam stands as one of the premier destination hotels in Amsterdam. Our city centre hotel is located just across from Amsterdam Central Station and within walking distance of the Royal Palace, canals, Jordaan district, Dam square and other popular attractions. Art'otel amsterdam features high-speed, wireless Internet access, an on-site restaurant, access to a Fitness Centre with pool, 300m2 of multipurpose event and exhibition space, as well as a beautiful collection of original works by our hotel's signature artist. Immerse yourself in the distinctive atmosphere of this art'otel and experience the fusion of life and art.This design hotel is the first of a new generation of art'otels, offering enhanced services and amenities. Providing a seamless fusion of art and life, art'otel amsterdam creates an inspirational setting in which to share ideas, enhance your knowledge of art and immerse yourself in a culturally rich environment. The work of Atelier Van Lieshout permeates every corner, a spectacular 12-metre art curtain displays emotive footage and a 300-square-metre art gallery hosts a varied programme of exhibitions from emerging and established artistsChoose from an art room, an enhanced art room iconic view or a spectacular masterpiece suite. Each of the 107 guestrooms features a unique piece of art, ultra-comfortable beds with a choice of pillows, mood lighting and a generous selection of Elemis guest amenities. The bathrooms boast rain showers and luxurious bathrobes and slippers, while an illy espresso machine, stocked minibar, bottle of water and breakfast on us all add to the welcome. ... more   less 
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