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“Hampton Inn, Amsterdam”

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Hampton by Hilton Amsterdam / Arena Boulevard
Ranked #73 of 364 Hotels in Amsterdam
Certificate of Excellence
Sheffield, United Kingdom
1 review
“Hampton Inn, Amsterdam”
5 of 5 bubbles Reviewed 27 May 2014

We used TripAdvisor to find this excellent hotel. it was excellent value with a buffet style breakfast included in the price. This offered excellent variety. The staff were extremely helpful and all spoke excellent English. Our room was well appointed and very comfortable with free wifi access. The overall impression was one of comfort and cleanliness. There is an excellent rail link to the centre of Amsterdam which is only two minutes walk from the hotel and there are several good restaurants in the vicinty as well as a shopping centre. I recommend buying the IAM pass cards available at the reception desk which give free or reduced price access to many tourist places as well as free travel on buses, trains, metro etc. We'll certainly stay there again when we next visit Amsterdam.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_van_der_Knaap, General Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this review, 31 May 2014
Many thanks for your great words about your recent stay! It is great to read that you have used TripAdvisor to find our hotel, and thanks so much for sharing your experience as well via this review.

I am very happy to read that you had a great stay!

It would be great to welcome you back to the hotel very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
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English first
Dubai, United Arab Emirates
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 21 May 2014

Nice and clean hotel. Very friendly staff. Spacious and modern rooms. The breakfast is superb. Above all, the hotel is situated right at the entrance of the Arena train station and a ride to Amsterdam Centraal is only 20 minutes. You can also find many restaurants and shops around the hotel area. Definitely shall recommend to others and be back for the second time.
The only thing I didn't like was the sliding door for the toilet.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobTrotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

Myself and 3 friends stayed here recently and the hotel is brilliant. Everything was perfect and the rooms are spacious and spotless. The staff are all very helpful. Although the hotel is out of town, which is why we booked it as we were going to a concert at The Ziggo Dome.It is really easy to get into Amsterdam as the Metro is 1 minutes walk away and this also takes you to the airport.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sandy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

Before we booked this hotel stay at the Hampton Amsterdam Arena/ Boulevard I called the hotel to verify that the hotel was by the downtown Amsterdam train station. I was told it was and based on that, we made reservations to stay there, as did friends who were meeting us for five days in Amsterdam. Imagine the shock when we discovered that it is actually NOT in downtown Amsterdam, but several miles outside in a very commercial center area. Yes, there is a train station, but it is NOT the Downtown Amsterdam Central Station; it is the Amsterdam Arena/ Boulevard station. To get to Amsterdam requires a muni or train ride of about 15 minutes or a very expensive cab ride. As were checking in we attempted to change hotels, only to be told the downtown Hiltons were all fully booked. So we were stuck there. To make matters worse, there is heavy construction in the area, with lots of mud and planked areas to walk through. None of that was something we knew about. On the plus side, the staff was very professional, the rooms are quiet and well appointed and the breakfast items were varied and plentiful, especially on the weekend. However, unless you want to be OUT of downtown Amsterdam for some reason, do not book this hotel.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_van_der_Knaap, General Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this review, 31 May 2014
Thank you very much for sharing your feedback with us as this will help us to making things better.

My apologies that my team did not provide you sufficient information about the location of the hotel with regards to the downtown station. I am sorry to hear that you experienced disturbance from the renovation works of the square in front of the hotel. Together with the local government and the constructor we did out utmost to reduce the nuisance. I am really sorry if we did not fully succeed in that.

I am happy to read that you enjoyed the room and the breakfast and that our staff is friendly and professional.

Kind regards,
Victor
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 13 May 2014

Not of 4* standards, no bath towels in the room. Complimentary brekky did not have a veggie option and was not of a standard that a 4* would have. The location is about a 20 minute train journey from the hotel and costs around 3 euros one way. The hotel is set in a shopping percent but the shops close early and so do the restaurants and they do not open on the Sunday. I was disappointed with the hotel and i think Hilton standards are slipping a lot. More of a 3* than a 4*. We stayed here as there was a concert at the Heineken Music Hall near by. Otherwise there is nothing to do near the hotel. If you take a taxi to or from the airport it costs 50 euros, one way, best to take the train and get there in 3 euros a the train station is opposite the hotel so best form of transport is that. I would not stay here again though.

Room Tip: Get a twin bed as they are large....try and stay elsewhere though.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wunderz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_van_der_Knaap, General Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this review, 31 May 2014
Thanks so much for your feedback about your recent stay.

I am sorry to read that we did not fully met your expecations during your stay. The Hampton by Hilton is 3* focus service brand; besides taking care of a good night rest, we offer free of charge breakfast to all our guests. We have small snacks available at the front desk and indeed do not have a restaurant service as you might have enjoyed at other colleague hotels as DoubleTree or Hilton.

At Hampton we'll do whatever it takes to make our guests feel welcome, relaxed, and completely comfortable. Therefore I do apologize that you think that the Hilton standards are slipping in our hotel.

As I really would like to learn where you think the standards can be improved, it would be great if you could contact us, as we unfortunately can not match your TripAdvisor account with our own system.

Best regards,
Victor
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Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 11 May 2014 via mobile

Right price, good complimentary breakfast. No minibar, no ice machine, to get a bucket of ice needed to ask in the reception. Room is small but new and clean.
Bathroom not really private, not a real door. Employees are nice and helpful. Worth the money.

Stayed April 2014, travelled as a couple
Helpful?
3 Thank rjmoreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Moscow City, Russia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

This hotel was amazing: close to the airport and just 20 minutes with train to the Amsterdam Centraal.
Beds were the most comfortable I have ever seen.
Breakfasts were very tasty
So I can recommend it to everybody 5+

Room Tip: I lked a room on the 5th floor
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AnastasiaAny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor_van_der_Knaap, General Manager at Hampton by Hilton Amsterdam / Arena Boulevard, responded to this review, 31 May 2014
Wow! What a great words! Thank you very much!!

I am proud to read that you have experienced what Hampton is all about!

I do hope we can welcome you back very soon.

Warm regards,
Victor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton Amsterdam / Arena Boulevard

Property: Hampton by Hilton Amsterdam / Arena Boulevard
Address: Hoekenrode 1, 1102 BR Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #73 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton by Hilton Amsterdam / Arena Boulevard 3*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the center of Amsterdam Zuidoost - the most dynamic entertainment area of Amsterdam, the Hampton by Hilton Amsterdam Arena Boulevard hotel is within walking distance of the Amsterdam ArenA (home to AFC Ajax), The RAI Convention Centre, Ziggo Dome and one of the biggest IMAX cinemas in the Netherlands and many cosmopolitan restaurants and bars. ... more   less 
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