The positives first: the hotel is located right opposite a metro station and it takes about 15 mins to get into town. The hotel is in a nice quiet area next to the football arena. The breakfast is ok.
However we were very disappointed with the service, we found our room dirty several times even after the cleaners had been in, when we first arrived, there were empty plastic bottles on the floor, the bathroom was dirty etc.
On the second day our shower towels were not replaced and even when speaking to the receptionist she just shrugged ans said "can I do this is a little while" she did not apologize and eventually showed up with an armful of small towels stating they were out of big towels!
I have never experienced such bad service in any hotel.
- Official Description (provided by the hotel):
- Located in the center of Amsterdam Zuidoost - the most dynamic entertainment area of Amsterdam, the Hampton by Hilton Amsterdam Arena Boulevard hotel is within walking distance of the Amsterdam ArenA (home to AFC Ajax), The RAI Convention Centre, Ziggo Dome and one of the biggest IMAX cinemas in the Netherlands and many cosmopolitan restaurants and bars. ... more less
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