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Review of Room Mate Aitana

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Room Mate Aitana
Ranked #31 of 374 Hotels in Amsterdam
Certificate of Excellence
Reviewed 24 July 2014

Dear all

I have been at Aitana Room Mate Hotel for two days for business reasons. I have discover a nice beautiful hotel, very well located and modern one. Probably The best hotel in Amsterdam, for any reason you go there.

For many reasons is a very special hotel for me, but I want to remark its team. All members has been top class! Thank you for your work and sympathy!

I specially want to remark to ADRIANA, our Angel of Guard, allways on duty for us and giving The best service and friendship.

Thank you all, and best wishes!

Fernando Ramos

Room Tip: All rooms are perfect!
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  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Fernando R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,527 - 1,533 of 3,279 reviews

Reviewed 23 July 2014

If you like modern, quiet, larger rooms, very good and friendly service, this is the place. Especially after an overnight flight. The hotel is isolated on an island, away from traffic (and bicycles), yet a few minutes walk to everything. The restaurant was very good in the evening and the bagel shop across the street was great for breakfast. Unless you are looking for the romantic look ( and lack of comfort) of an old hotel, this is a no-brainer.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Serge53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

Smart new hotel with generous room size, located on the waterfront. Handy walking distance from Amsterdam Centraal station, saving on taxi fares.

The bed was comfortable, but found the quilt to be overly warm even when the a/c was set at 20 deg.C

We didn't like the wastefulness of fresh toiletries every day. Basin has no stopper so water is wasted by a running tap! Lights are on when returning after a day out even though it's daylight.

The staircase arrangement was peculiar, with no obvious way (apart from the Emergency exits) to the Reception when the lifts were busy.

Breakfast at €18 was overpriced & therefore used the 'Bagels & Beans' opposite.

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank MikeLeics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

Great location just left out of Centra Station (@ 1000m) on river side.
Straight forward check in. Room excellent with the most comfy bed.
Location was great - all walkable.
We didn't eat in the hotel but can highly recommend Beans and Bagels just opposite hotel entrance for breakfast. Reasonably priced, good friendly service and great river view.
Bike hire is a must And recommend Mac Bikes @ 14 euros for 24 hrs. Same price at hotel to rent bikes but they didn't have any available,
Only 5 euros from Centraal Station to airport- well worth it and very straight forward.
Would definitely go back again and use same hotel.

recommend Mac

Stayed: July 2014
Thank Juliebloxham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

wonderful rooms- big, air conditioning, clean, and great beds! centrally located and near train station. easy walking to everything and nice running/walking path. great and friendly staff. highly recommend! really quiet location, too, which is always a plus! The breakfast, especially if included with your room, is outstanding and much more than you normally get at an 'included breakfast' in europe

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank jennifer s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

The architecture of the hotel is stunning as it stands on a small man made island a palace of glass and steel. Internally the designer style is continued with the rooms being minimalistic, spacious and comfortable - in fact my partner and me both commented on the superb comfort level of the bed. The location is nicely away from the madness of Dam Square yet only a 15-20 minute stroll via the station. Check in seemed to take an eternity and the room keys were tempremental needing changing three times in three days - annoying. The only real gripe we had was that being on the 11th floor (with great views over the City) was the fact that there were only 3 lifts, one of which seemed to be always out of order, meaning we were constantly waiting ages.
Overall the hotel is very good and we would certainly use again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank skybluejan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Me & my husband recently stayed at this hotel on 2nd July for 3 nights. The hotel itself is visually stunning, the architecture around this area is really interesting. Its definitely not in the centre though its about a 10 - 15minutes walk from the central station and about a 20 minute walk to the centre.

When we arrived the reception desk had 1 lady working, and there was a que of about 4 people, she didn't ask for anyone to help her on the desk although there seemed to be plenty of staff around. By the time we had checked in and got to our room it was about half hour, which is a little annoying after already travelling. Then after 15minutes of arriving in our room, some man just let himself in our room with a card, he did say 'excuse me I didn't know you were in here' and he had come to fit a corner strip in the bathroom, to be fair he was in and out in 5minutes but really we thought that should of been done beforehand, not after we had arrived.

0n the 2nd morning we forgot to put the 'do not disturb' sign on the door, and a cleaner came into our room at 9:00, she said she would come back. To be fair this was our error by not putting the sign on the handle but even so 9:00am to clean rooms? far too early in my opinion.

On our last day, checkout was not until 12:00 and we were getting our things together to check out, a member of staff knocked on the door at 10:30 to check if we had anything from the fridge, again this may be me being fussy, but we had not had anything from that fridge the whole time we were there, and I felt they should of waited until we left the room. On checkout there was again a que at reception, 2 staff this time but very slow, we were waiting for 20minutes before we got to the desk and then when were stood at the desk with the card key in our hand they went and served the man stood behind us! Then when I seen the next member of staff I had to say 'we just want to checkout please' then that member of staff checked us out in less than a minute. Its a shame about the slow unorganised staff, although they were friendly.

We had a queen room only, the room itself was modern, spacious and light, the bed was big and was very comfortable, the shower was amazing, and the view from our window was nice.

I don't know If I would return because of the service, but the hotel itself is lovely.

Room Tip: Try get a room on the higher floors, have better views.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Sally N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Room Mate Aitana

Address: IJDok 6, 1013 MM Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #31 of 374 Hotels in Amsterdam
Price Range: £116 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Room Mate Aitana 4*
Number of rooms: 284
Official Description (provided by the hotel):
Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is equipped with free Wi-Fi and a 37'' flat TV in all rooms, 7 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats. ... more   less 
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