Staff of this hotel is not competent. At arrival I requested some information on parking my car. The answer of the receptionist: on the other side of the road, so I asked for the price (4 euro per hour) she did not know.
After that I asked for the price of using a taxi to travel to the conference centre RAI. I got a price of 75 uptill 80 euro's which is way too high for a one mile drive to a restaurant.
Later I asked a taxi driver myself and got a price of 7,50 euro.
After that we went into our room. First room 314, later 614. In both superior rooms the matrasses of the beds are horroble. My wife and I woke up with bag pains. I complained already at arrival and the receptionist told me that she visited a week ago a couple of rooms to find a proper bed with another guest (and she could not find a proper firm matrass).
Last but not least the breakfast which is not value for money, 20 eur/person. Last year we visited this hotel as well and we were pleased in those days to stay overthere. Dear managers of NH: do something, improve quality or accept you loose customers.
- Official Description (provided by the hotel):
- Guests of the 4-star NH Amsterdam Museum Quarter are surrounded by the art and culture of beautiful Amsterdam from our central location between a picturesque canal and the famous Museum Square. ... more less
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- Also Known As:
- Nh Museum Quarter Amsterdam
- Nh Hotels Amsterdam