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The College Hotel
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Reviews (662)
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429 - 434 of 662 reviews
A TripAdvisor Member
West Yorkshire, England
19
Reviewed 13 March 2006

We have just returned from staying for one night at the College Hotel. We had read the reviews before we went, so new what to expect.! How true they are too!

You arrive to find plenty of staff, but nobody knowing what they should be doing, no smiles have you had a good journey etc when you check in, then you are taken to your room, where you have to spend an hour trying to work out how the lights work. We had no remote control for the TV, and when we rang to reception they insisted that there was one in the room, after explaining yet again there was not one, the receptionist (who needed to go to charm school) said someone would come up with one, which took another phone call and finally arrived 15 mins later.

Breakfast I would agree was a complete joke, it took 30 ins for our 'cooked' breakfast to arrive, ( the restaurant was very quiet too!) when it arrived it was cold and quite revolting, to be honest a motorway service station could do better, our tea and coffe were cold too, we had to ask 3 times for milk but they insisted on giving us cream. As with the rest of the whole hotel there were plenty of staff, all just standing around and not being helpful at all. Surley if it is a training hotel, somebody should be training them!!

The positive parts are, it is a good location, and the rooms are not so bad, the sheets were crisp and bed comfortable. The coctail bar too was lively at night and the service there was very good.

Lets hope they take notes of the reviews!!

  • Stayed: March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2006

Man, some people need to stop hating on the College Hotel. I stayed there for a total of about 20 nights over the past year (work took me to Amsterdam frequently) and have grown to really really love the place. You can read the other reviews for all the positives: beautiful (albeit cozy) rooms and lovely public areas, excellent food at the restaurant, etc. I, however, would like to address three common concerns people have expressed in other reviews.

First, the hotel's location. It's totally true that the hotel is not smack dab in Dam Square or the Leidseplein amongst all the tourist hubbub. In all honesty, unless you're 19 and in Amsterdam for the first time, the scene gets pretty old pretty quick. It's fun to visit the tourist areas and fun to hang out there, but it's also nice to get away from it after you're done enjoying yourself there -- maybe I'm just getting old. To be fair, the hotel is about a 5 minute walk from the Concertgebouw, 10 minute walk from the Van Gogh museum, 15 minute walk from the Rijksmuseum and a 20 minute walk from the Leidseplein. Wanna go closer to the center? Take the #5 tram which runs outside the hotel about every 10 minutes. Or take a cab -- you can go all the way to Centraal Station for about 15 euro. Or better yet, rent bikes. Amsterdam is a small city anyway (it's really just a big village) so getting anywhere is pretty fast and cheap.

Second, the hotel's service. Okay. The hotel's service is definitely quirky. No question about it. The "interns" get a bit confused and flustered sometimes, and they will make a little mistake here and there, but overall it's just totally not a big deal. Another reviewer commented that it's even a bit endearing, which I agree with. Some things to consider, they're young, they're learning, and they're Dutch -- I'm not treading any new ground by noting that Nederlanders (Amsterdammers, in particular) are not exactly known for wildly competent or cheery customer service, that's just the way it is. It's not a bad or onerous thing, you just get used to it. I really can't complain about the service at the hotel. I think they double-charged me for a mini-bar Coke once. OH MY GOD!!!

Third, to the people who are disappointed by the hotel's value for money...are you kidding? Seriously? You can generally get rates under 200 euro per night on their website (always go to their own website for the best deals). The rate sometimes even includes breakfast. For that price, this hotel is a real gem in Amsterdam. The only other hotel that's this unique and luxurious in the whole city (in my opinion) is the Dylan where rooms start around 450 euro per night. Wonderful place -- for more than double the price. The hotel offers some some very special touches, too...a selection of marzipan candies in your room on arrival...complementary bottled water in the room...luxury toiletries...a personalised note from the manager on arrival...the ubiquitous chocolate on the pillow during turndown...the list goes on.

So to sum up...if you're a chill person looking for a fantastic, unique, luxurious boutique hotel in Amsterdam that represents excellent value for money and you can handle minor, inconsequential potential hiccups, the College Hotel is the hotel for you. Chill people will be blown away by this place, as I was and still am.

(And no, they didn't pay me to write this review! I did however receive a nice book as a New Year's gift at the beginning of my last stay -- bad service?)

  • Stayed: January 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
11  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Australia
15
Reviewed 5 February 2006

THe College Hotel is recomended by Wallpaper magazine, presumbably because it has beautifully renovated rooms. Unfortunatly their web site does not make it clear that this is very much a student run hotel. The majority of the students had just started the day before we arrived, which mean't that service was pretty much non existent. The service we recieved was inconsistent and mostly way below average. Shame as it could be a brilliant stay if the students were more supervised. There is an obvious lack of teachers to the over supply of students doing nothing. This is a cluster fumble and I definatly would not stay here again. We are paying full price to be practised on by students who just cant get it right. Oh sorry! There was one student who did call us taxi unfortunatly she sent us to the wrong place. Oh Well! In a nutshell, Imagine being waited on by a 16year old child with no idea.

  • Stayed: February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2006

To be completely honest, I really understand why some people are amazed by this hotel at first glance. After all, the place is completely beautiful! The interiors are contemporary but relaxed - sort of "boho-chic". The bar is cool, and both the restaurant and rooms are truly stunning when it comes to style.

However, style only gets you so far. Good looks does not really help when you are pissed off by the level of service. Ok, I know that this is a "school hotel", but I honestly didn't think that the students started their education just yesterday. Most of them where - honest to god - completely USELESS! Drinks were crap. Concierge knew NOTHING about what was happening in the city. Restaurant was mediocre. Room was not cleaned. Bill was printed out wrong three times. Breakfast is a JOKE. I can go on like this forever with minor details, that when all added up, creates a picture which is less than flattering.

Now, I haven't stayed in 2-3 star hotels since forever, but as I remember it - they usually presented a FAR better level of service than this useless place...

  • Stayed: November 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
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7  Thank DNDND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2005

  • Stayed: November 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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