I was very excited after reading descriptions and reviews of Boogaard's and was really looking forward to staying there. Unfortunately they botched up the reservation process and now I am left with no reservations anywhere and frankly pretty upset - I had already made reservations with a different hotel but after I'd read so many glowing reviews of Boogaard's and saw on their website that they had availability (confirmed by writing to owner) I decided to reserve at Boogaard's instead and cancel the other. After receiving an e-mail from the owner confirming availability I followed his instructions and sent my cc info via their website to reserve. I received a confirmation screen and assuming that everything was ok, I went ahead and cancelled the other reservation. Then five days later, I started to have an uneasy feeling since I had received no e-mail confirmation, which is standard, so I wrote to him again to confirm that everything was ok. He wrote back and said that he had been out of town, not communicated to his assistant about my reservation, and basically the room had been given away to somebody else. I'm pretty ticked off because now there are no rooms left at the other place and I can't get back that original reservation. At this point I will be forced to pay a lot more for a lot less. Not a very professional way to run a business.
- Official Description (provided by the hotel):
- In Boogaard's BnB our luxurious romantic bedrooms with en-suite bathrooms and queen size beds are located on first floor with access to a wet and dessert bar. Each roomy bedroom has a flat screen television, Firer place with seating area, comfortable leather chairs, writing desk complete with an iPad with free wireless internet, beautiful antique armoire and a bookcase filled with guide books and maps. Guest have access to the wet and dessert bar filled with free soft drinks plus tea and coffee service. For the first time we are offering central air-conditioning in our rooms to ensure the perfect sleep during the summer months. The rooms are decorated in a classic and comfortable style which Boogaard's has become known for, and they will have luxurious larger bathrooms, each with a large walk-in shower and a rain shower feature, marble wash basins and heated towel racks. On our roof top terrace, you can enjoy the view of the old city while relaxing in our beautiful deck chairs around our garden and you can enjoy the outside wet bar. ... more less
- Reservation Options:
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- Also Known As:
- Boogaard`s b&b
- Boogaard`s Hotel Amsterdam