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“Hostel not hotel, terrible value for money!”

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Barbacan Hotel Amsterdam
Ranked #328 of 364 Hotels in Amsterdam
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Hostel not hotel, terrible value for money!”
1 of 5 bubbles Reviewed 24 May 2014 via mobile

The hotel is nothing like what the website describes or the pictures show. There is no lift and the staircase is narrow so not suitable for carrying large suitcases up. The room was small and dirty, it was like an attic room and the walls were so thin that we cpuld hear other doors opening and closing and water pipping. The hotel staff were so grumpy and rude, there was absolutely zero customer service. There was a cat in hotel too which made it smell. Completely not worth the money that we paid.

Stayed May 2014, travelled with friends
Helpful?
2 Thank Ana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
    18
    32
    52
    27
    92
See reviews for
7
75
6
9
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 13 May 2014 via mobile

First thing Nellie, who I believe is the owner/ manager is amazing. A wealth of knowledge and advice.

Secondly the place is very clean and tidy. I don't know how I could complain.

It's safe and centrally located! I couldn't ask for much more!

Well worth a visit!

Stayed May 2014, travelled with friends
Helpful?
1 Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolzano, Italy
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 5 April 2014

we spend 4 nights there with our class on a school trip. we expected the worst place from reading the reviews, but it wasn't that bad, actually. we had the biggest room (7 beds) and it was pretty comfortable and clean. i guess the other rooms were indeed a little small, but ours was perfectly fine. we had some trouble with the entering cards, as they would constantly not work. breakfast is alright. upshot: NOT AS BAD AS YOU IMAGINE IT TO BE from the reviews.

Room Tip: room number 2 is big
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 8 February 2014

Should be called a hostel not a hotel. Staff and service pleasant enough and location is quite close to the centre. However, having 4 floors of stairs to climb isn't a lot of fun(no lift)The rooms are quite small with Ikea "beds" inside, (not a mattress, but a foam sofa bed kind of thing) very, very basic with two channels on the telly and a sink. Not bad if you just want somewhere to get your head down but if you
are looking for an actual hotel experience then go elsewhere.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kitten532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
3 of 5 bubbles Reviewed 17 December 2013 via mobile

We were a group of five staying at barbican for a weekend...the price is ok so you cannot pretend a hilton standard hotel, we found it good for our needs ...staff members polite and helpful, but a lil too r away from the city centre. U're better take the underground which is not really cheap!

Stayed November 2013, travelled with friends
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
1 review
3 of 5 bubbles Reviewed 15 December 2013

The owner was lovely very friendly and helpful but the accomadation was very basic.The tv was limited and few channels worked and the bed was very uncomfortable. The overrall cleanliness of the room was very good.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barbacan Hotel Amsterdam

Property: Barbacan Hotel Amsterdam
Address: Plantage Muidergracht 89, 1018 TN Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Plantage & the East , Binnenstad
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #328 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): £
Hotel Class:2 star — Barbacan Hotel Amsterdam 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Amsterdam Barbacan Hotel

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