This hostel is undoubtedly the worst I have ever stayed in. Myself and 4 friends stayed on the top floor in what was supposedly a 5 man room. The room was approximately 2.5 metres squared, with a single peep hole window. There was absolutely no room to move and it was ridiculously hot and musty: Far too hot to wear a tshirt at any point in the room (this is in no way an exaggeration). And the icing on the cake? The lightbulb did not work, leading us to christen the room "The Black Hole of Calcutta".
However, this was by no means the worst thing about our experience. The staff are some of the rudest people I have ever met and the manager physically assaulted me.
One of our friends had come back early from a night out to go to sleep in the room, and therefore we could not get in our room as each party only gets one key. I went down to the reception to see if the owner could let us in (he was awake every night and always scowled at the guests). I knocked on the door and he came out, when I asked very politely and quietly "I'm really Sorry I know it's late but would you mind just letting us in the room as one of our friends has locked us out?" He stared at me with a grimace for about ten seconds so I repeated myself, at which point he grabbed me by the neck and pinned me against the wall and shouted "Why you so stupid, you wake up all the guests, [--] off!" (A bit ironic as his shouting did wake everyone up.) He then tried to fine me 250 euros, whilst still holding my neck, at which point I shouted back and told him that the streets were probably more comfortble than our room etc. My friends came down the stairs and we threatened to ring the police as we knew I had been very very polite and had done nothing wrong and it was all on CCTV. He then reluctantly let us in the room.
Just to clarify we are all very polite people and had done absolutely nothing wrong. We were not noisy in any way shape or form. He was just an incredibly aggressive and nasty man who resented all the guests.
The positives - no bed bugs as reported and a good location, but avoid this hostel at all costs. There are much cheaper and better hostels around. It did not ruin our trip but it came seriously close.
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- Also Known As:
- Granada Hotel Amsterdam