I was quite excited to take myself and my girlfriends away on what was to be a bit of luxury break before my friend had to go into hospital for her operation. The Waldorf Astoria Amsterdam looked like the perfect place to treat ourselves and enjoy the rest and luxury we needed. 3 Adults in a beautiful suite which sadly was coated in dust with facilities for only 2 people, towels were in short supply, two tea cups, no milk, no bath robes or slippers, of which we asked and still did not receive. Room service was sloppy, 3 pots of tea was asked for , 4 tea bags turned up, no milk again when the tea finally arrived for which when it did finally turn up the tea was cold. The suite was very costly, the building oozes sophistication and the staff are polite and very well dressed, the image is perfect. The rest was very disappointing im sad to say, I wont be recommending it and I wont be returning. I only use Hilton Hotels and in the many I have stayed I have enjoyed every one and would return, im sad to say this one I would not return to.
- Official Description (provided by the hotel):
- Welcome to Waldorf Astoria Amsterdam, a new and unique 5-star luxury hotel created by combining six 17th century canal palaces located on the Herengracht or Gentlemen's canal. Inspired by timeless Dutch history, the hotel brings authentic charm together with world class amenities and the personalized and legendary True Waldorf Service. The hotel is ideally located in the heart of the city, close to all major museums, theatres and shops, and only 25 minutes from Amsterdam Airport Schiphol. The setting of this storied destination is matched by its unparalleled facilities. Enjoy spectacular culinary dishes and the finest wines in the exclusive restaurant in collaboration with 3-Michelin star restaurant De Librije, or visit the stylish Peacock Alley or signature Vault Bar. Or unwind at our private garden and exclusive Guerlain Spa, featuring three treatment rooms, an indoor pool, sauna and fitness centre. Each of the 93 elegant rooms, including 17 suites with our Brentano suite as the grandest of them all (123m2), are dressed in exquisite decor and feature contemporary amenities for an unforgettable stay. For social events and business meetings the hotel has 7 meetings and events rooms all with its unique feature, like our Hooft Room of 155m2 overlooking the canal or our Maurer Room with original Rococo style decoration and 18th century wall paintings. All same-floor meeting rooms offer high windows with natural daylight, and the level of service you would expect from a Waldorf Astoria hotel. ... more less
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