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“Dirty, misrepresented and generally unkept -- NOT recommended”

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Princess Hostel Amsterdam
Ranked #354 of 371 Hotels in Amsterdam
Reviewed 24 March 2014

We ignored the bad reviews when we booked this place, as Amsterdam hotels are expensive and the price at this place was so enticing. Unfortunately, after our experience, I am pretty sure that all the negative reviews here are 100% true, and here is mine:

We have traveled on a backpacker budget all over the world and we are no stranger to hostels and we surely don't expect the Marriot at these prices, but I can say that this hotel is truly among the worst we've ever seen. It is obvious that whoever manages this hotel doesn't care about cleanliness or safety. There are only a couple good things about this place: cheap price, comfortable beds (newly replaced) and relatively good location. Unfortunately, these things are not nearly enough to make up for this place. We had booked a prepaid room, if we had not paid in advance we would have left.

Staff did their best to help us out: The night manager Manu is very helpful, but doesn't have any control to fix things. The girl working at the desk during the day was also very nice, but again, is not in charge.

The only cleaning they do at this hotel is basically to change the sheets between guests. The photos on their website were clearly taken a very long time ago. We had a room with a broken window taped shut with a rude note from management saying if you tried to open the broken window, the cost would be yours (no apology for the broken window.) The entire hotel is in varying states of disrepair: cracked sink, broken fan, bedside lamp that doesn't turn on, TV works 50% of the time. I almost got stuck in the shared bathroom as the handle of the door is about to fall off and the lock is breaking. Even the disrepair might gave been bearable because of the price if the place were actually clean, but it isn't. There was chewing gum stuck to our headboard. The shared bathrooms are not cleaned very often. It seems like the stairs and hallways are never vacuumed and are just filthy. The carpets in the rooms are old and have not been cleaned in a long time: they are covered in stains.

This place is also misrepresented to the point of dishonestly: their website is full of information that just isn't true. On their website it says complimentary breakfast is included in the rate, however breakfast service apparently stopped in 2013 but they don't inform you of this till you arrive. The lounge/breakfast area advertised is not really a lounge at all and is missing most of the seating and tables. And, towels are not provided in the room (as they say), in fact they charge $4.50 if you want a towel. I went to the flea market and bought a bath mat just so we had a clean place to stand on the floor.

They just replaced all the beds and curtains, so perhaps they are getting ready to do some much needed renovations....?

The only reason to stay here is if you literally cannot afford to stay anywhere else (it's one of the cheapest places in town). If you do stay here, bring your own towels, a pair of indoor shoes and a strong sense of humor, and do not expect anything at all other than a decent bed to sleep in. If you do stay here, don't pay in advance if you can help it and maybe you can salvage some of your money to go elsewhere in case you find it as unbearable as we did.

We will generally put up with a lot to save money, but we would not stay here again, even if we had to pay double or triple the price to stay elsewhere, it was just too dirty, poorly maintained and terribly misrepresented.

Room Tip: See the room first--- quality varies greatly between rooms.
  • Stayed: March 2014, travelled as a couple
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1  Thank chefwithapassport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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115 - 121 of 364 reviews

Reviewed 21 March 2014

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank blankejeren
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 March 2014

So I've been on a euro trip for two months now and this has got to be one of the all time lows for a hostel I've had the misfortune of booking in all my travels. The first impression of the staff is polite and helpful, but their ability to help you only goes so far. After my predetermined time was up, I asked a member of the staff if she could point me to the closest hostel, and she had no clue where they were at and said I was on my own. While she was there on the computer looking up stuff on the Internet..really?? The biggest ordeal with this hotel was cleanliness. It's not for the faint hearted since one floor has to share a single bathroom/shower that looks like it's never been cleaned ever. And there is the problem of BED BUGS!! I had bites covering my arms and legs by the second day. Heed this advice and stay clear of this hotel, it's not meant for any princess or human being for that matter

  • Stayed: February 2014
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Thank Truthspeaksnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

1. Это хостел в Амстердаме и этим для многих уже все будет сказано. На самом деле многое зависит когда забронируете и где поселят. Первый раз я забронил заранее за 350 руб. и поселили мя в комнату рядом с ресепшином - вот это было отличное впечатление. (второй раз забронил по факту за 1 день до заезда - 900 руб и поселили на третьем этаже - впечатление много хуже, не ловил ви- фи). 2. Хорошая гостинная с жк тв. 3. Приветливый персонал. Особенно когда в смене девушка. В целом цена/качества - хорошо, при условии бронирования заранее. It is hostel in amsterdam and if you booked your room less then 10€, you have good offer. Good meetings room with TV. Friendly staff.Оцениваю свое первое бронирование (во втором случае не ловил ви- фи и цена была завышена).

1. Комната маленькая. 4 кровати (двухьярусные) и место для двух человек. 2. Далековато (если пешком) до настоящего центра. Есть рядом площадь с множеством кафе, кофешопов и прочим. Но скажем до известного квартала идти не близко. Too small room. On 2 floor don't work wi-fi. At near you can find a lot of bars, coffeshops but it is really too far to red light district.

Room Tip: Бронировать заранее если цена меньше 10€ то норм. If price 10€ or less is it ok. Then you must res...
  • Stayed: February 2014, travelled solo
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Thank Veloturist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

Really horrible hotel. First of all, just as we arrived we discovered that they are no longer serving breakfast, but they didn't notify us about that. So we paid for 4 nights with breakfast and got no breakfast. On the other hand, the staff was horrible. Very impolite and not really caring about anything. If that's not enough, we got a bunkbed room when we had booked a double, and they didn't change it, plus it was quite dirty. Never coming back to that place. Such a disgusting place for a beautiful city...

Room Tip: Don't even think about staying here
  • Stayed: February 2014, travelled as a couple
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2  Thank Eric_SJ91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

The horriblest hostel I've ever seen. The smell is insupportable, I had to cover my nose with a towel because I couldn't even breath. No place to put the luggage and no possibility to open the window. The most depressive place in Amsterdam. I won't be back there anymore.

  • Stayed: January 2014, travelled solo
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1  Thank greipaldin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

We arrived at the hotel , and got into our room to find we had been given a bunkbed room when we asked for a double. The staff are polite and the hotel was fully booked but they manage to find us a double room. THE STAIRS are steep, so if you can't walk up stairs don't go their. we were on the second floor and out of breathe by the time we got to our room. The hotel is clean , and if you just want a standard bed for the night is good.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Princess Hostel Amsterdam

Address: Overtoom 80-I, 1054 HL Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Wheelchair access
Hotel Style:
Ranked #354 of 371 Hotels in Amsterdam
Price Range: £28 - £682 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Princess Hostel Amsterdam 1*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Booking.com, Hotels.com, Ebookers, TripOnline SA, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Princess Hostel Amsterdam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Princess Hotel Amsterdam

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