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“Good Choice for Pre or Post Cruise Stay. Nice Hotel”

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Movenpick Hotel Amsterdam City Centre
Ranked #53 of 373 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 25 August 2014

This a very late review. Stayed here for 3 nights prior to our Scandinavian Cruise. This hotel is situated just next to the cruise terminal and about 10-15 minutes walk from Central Station. Hotel offers free shuttle to Central station that runs every 30 minutes. The room is big and clean with a fantastic view of the river from room window. This is a good choice for cruise passengers because it very close to cruise terminal, only about 150 yards to the ship. Celebrity Reflection was berthed right next to the hotel. Transfer of luggage from hotel to ship was convenient and easy.

  • Stayed: May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank cherryd1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Movenpick Hotel Amsterdam City Centre, responded to this reviewResponded 29 August 2014

Dear cherryd1028,
Thank you for your feedback regarding your stay with us last May. We appreciate the time you took to share this with us, and are happy to find out your stay met up to your expectations.
Our hotel is indeed ideal for cruise travelers, as well for those who are looking for a quiet location outside the busy city centre, but with excellent connections to all places of interest.

We look forward welcoming you back in a near future.
Kind regards,
The General Manager

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2,992 - 2,998 of 6,581 reviews

Reviewed 25 August 2014

Very modern hotel overlooking the port of Amsterdam and the city. It's about 1km from Central Station and the hotel runs a courtesy shuttle bus to and from the station area.
The breakfasts are great, the rooms are fine although a lot of people were complaining about the air con not being too clever at cooling rooms.
We got a deal for an Exec room with free mini bar and free use of an exec lounge which featured 2 hours of free drinks and nibbles. It was a nice extra.
Apart from a couple of occasions when house keeping let the side down - nothing serious but niggles like bins not being emptied, empty tissue box ... this is a very good hotel with friendly smiley staff. Hit the spot for us.

Room Tip: Higher up gives great views.
See more room tips
  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Geraldo_Bonzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Movenpick Hotel Amsterdam City Centre, responded to this reviewResponded 26 August 2014

Dear Geraldo_Bonzo,
We are pleased to learn from your review your stay met up to your expectations (and more!),
and you took benefit of the extras which come included when booking an Executive Room.
We regret to read about the cleanliness of your room, our apologies for this inconvenience.
Please be assured this has our highest attention.
Our friendly staff looks forward to make your next stay a memorable one again.
Kind regards,
The General Manager

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Reviewed 25 August 2014

My boyfriend and I stayed at the Moevenpick Hotel for two nights as part of a Viking Cruise pre-extension. We found the hotel to be very comfortable and in a great location. It is only a few minutes walk to Amsterdam's central station. The hotel is clean, well-managed and very quiet. We especially enjoyed the king bed that is actually comprised of two smaller mattresses - after several flights from the mid-West USA totaling 11 hours, including an overnight flight where we didn't get ANY sleep, the two-mattress system allowed us each to sleep as long as we needed without waking the other up. The buffet breakfast was also outstanding - by far the best I've encountered in all my travels. I would caution other travelers to call ahead and request an early check-in, if you need it - our flight arrived at 10:40 AM, and after being awake for nearly 30ish hours, I would have appreciated the room being available but it wasn't ready until 3 PM. Overall, we were very pleased and would definitely stay here again - a great value for the money!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank St_Louis_Ladybug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Movenpick Hotel Amsterdam City Centre, responded to this reviewResponded 26 August 2014

Dear St._Louis_Ladybug,
Thank you very much for sharing your detailed and kind feedback regarding your stay and hope you enjoyed your boat cruise. Your positive remarks concerning our clean and quiet rooms, easy to access location and comfortable bed is much appreciated and encouraging to read.
Please allow me to explain teh early check in procedure. We are depending on guest to check out on time, to have rooms clean, especially when we are fully booked the evening before. As our check out time is 12.00, we cannot always guarantee an early check in, of course we will always do our best to give a room to our guests as soon as possible.
When many guests know that there travel arrangements will bring them to their destination earlier than the general guaranteed check-in time of most major hotels, they will often book a room the evening before arrival to guarantee that a room will be empty and available for their early arrival.
This is unfortunately the only way to guarantee an early check-in when hotels are operating at high or full occupancy.
We look forward welcoming you back soon in our hotel.

Kind regards,
The General Manager

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Reviewed 24 August 2014

We decided to get to our Amsterdam destination one day ahead of our planned River cruise and chose the Movenpick based on Trip Advisor reviews. We arrived at the airport early morning and was transferred to the hotel for check in. We were very early for our 3p.m. check in time so the hotel personnel held our big luggage on the luggage carts separately and actually had them in our room when we returned several hours later. We left our hand luggage also and it was locked in a room near the check in desk and we were issued a claim ticket to pick it up. So rest assured your luggage will be safe. The room was clean and well taken care of. There was plenty of room for the two of us. The bathroom was just fine also. We were absolutely worn out after almost two days and nights of preparation, flying and sight seeing all day in Amsterdam that we just wanted a nice clean comfortable bed to collapse in. The Movenpick fit all our criteria. It has a very good restaurant on site and it is very close to the docking sit of our Avalon River Cruise Ship. It was also easy walking distance to The train station and Amsterdam.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
1  Thank Jm2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Movenpick Hotel Amsterdam City Centre, responded to this reviewResponded 26 August 2014

Dear JM2323,
We hope your river cruise with Viking has been a beautiful one, thank you for staying with us and for sharing your positive feedback. Reading your comments makes us proud to have made your stay such an unforgettable one, thank you for your kind appreciation concerning our general facilities.
Should you have the occasion to stay with us again, please do contact us directly.

Kind regards,
The General Manager

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Reviewed 24 August 2014

We stayed at The Moevenpick in late June 2014 for 4 nights and it was a nice stay. It is a big, clean and nice hotel. We got a great price for our stay - that made us choose this hotel. We wouldn't pay the full price - for such rate there are much better hotels in Amsterdam. It is the kind of hotels that belong to the big hotels' chains. All is nice, but it lacks the "personality"/ atmosphere of similar private hotels. You are only "a room number" , not a person... if you know what I mean.
But if you get the rate that fits your budget - go for it, for sure!!
It is not far from the central train station - there is an hotel shuttle from the to this location.
And - it is also about 15-20 minutes walk from Amsterdam town center.
A very big plus - for us and for those that enjoy to ride the bikes - at the lower ground floor - you can find a really nice and big Bike rental service - we rented a children's bike for our 14 year old girl and a electric scooter for us two - and we had a great time!!! Loved every minute !!
Great service!!
Also - The Breakfast Buffet at this hotel - is fantastic!!! loads of good food to get you full till an early dinner!

Room Tip: Overlooking the harbor should be really nice.
See more room tips
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank 600909_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Movenpick Hotel Amsterdam City Centre, responded to this reviewResponded 25 August 2014

Dear 600909,
We are very pleased to read we have made your stay such a pleasant one, and you took benefit of a special deal. Our hotel is indeed a large and modern hotel, we aim to make each guest feel special despite our large chain hotel. Thank you for appreciating our overall facilities.

We hope you have a chance to visit us again and look forward to assist you.
Kind regards,
The General Manager

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Reviewed 24 August 2014

We spent 2 nights at the Moevenpick hotel at the end of our european river cruise. Our room was ok size wise and was clean and tidy but the sofa had seen better days I think, bathroom was roomy and clean, overall the room was pretty good. On the day of our departure our plane was not leaving until 9p.m. so I arranged and paid for a late check-out so we could relax and pack our bags and not have to spend too much time waiting around. Unfortuantely, the housekeeping staff were not told and even though we had the "Do not disturb" tag on our door, the door was opened, me standing there in a towel, and we were questioned as to why we were still in the room as they had to clean it. I was quite annoyed, I assumed they would have advised housekeeping our room was still in use. A bit of bad management there. We did like the fact there was a bike hire shop below the hotel as we hired some bikes for 24 hours and had a lovely ride around the city. The hotel is well located to the train station and a 20 minute walk to the city centre. We had quite a nice stay here.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 1966Flygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Movenpick Hotel Amsterdam City Centre, responded to this reviewResponded 25 August 2014

Dear 1966Flygirl,
Thank you very much for staying with us and for taking the time to share your experiences.
First of all we sincerely regret to hear you have been disturbed in your room while having paid for a late check out. Please be assured we take this serious and will have this further investigated within our teams.
Otherwise we are happy to read the rest of your stay has been an enjoyable one.
Please do not hesitate to contact the hotel personally should you decdie to stay with us again.

Kind regards,
The General Manager

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Reviewed 22 August 2014 via mobile

My wife and I spent two nights here recently and I have to say, I had expected more.
The hotel looks all shiny in the lobby, but the rooms have seen better days. Don't get me wrong: it's not bad or anything, just a little worn out.
We got a room with a wonderful view over the harbour which was very nice. Definitely ask for a room with a view when you stay here.

The hotel is one train station away from the central station and you'd always need to take the train first to get in the city centre.

Upside: the Amsterdam Canal Bus, the public transport on the river and the canals have one stop directly in front of the hotel.

Overall we will be looking for another hotel on our next visit and only got there when we don't find one.

Stayed: August 2014, travelled as a couple
1  Thank charliespeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Movenpick Hotel Amsterdam City Centre, responded to this reviewResponded 25 August 2014

Dear charliespeed,
Thank you for taking the time to share your experiences. We regret to hear our hotel did not completely meet up to your expectations. Besides this, we are pleased to know you appreciated the beautiful views and the canal bus in front of the hotel.

Should you consider staying with us again please contact us immediately for any assistance you may need.
Kind regards,
The General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Amsterdam City Centre

Address: Piet Heinkade 11, 1019 BR Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Eastern Docklands (Oostelijk Havengebied)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Amsterdam
#17 Family Hotel in Amsterdam
#21 Business Hotel in Amsterdam
#35 Romantic Hotel in Amsterdam
#37 Luxury Hotel in Amsterdam
Price Range: £126 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Movenpick Hotel Amsterdam City Centre 4*
Number of rooms: 408
Official Description (provided by the hotel):
Welcome to the Mövenpick Hotel Amsterdam City Centre. With a prime location in the city of Amsterdam, this elegant hotel is the ideal venue for your executive travel, meeting and conferences or private ventures in matters of art and culture. ... more   less 
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Also Known As:
Moevenpick Hotel Amsterdam City Amsterdam
Movenpick Hotel Amsterdam

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