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Reviewed 29 August 2016

We recently stayed at westcord art hotel Monday - Friday in a double room. Great location, easy to get to the centre of Amsterdam and also the airport. 10 Minutes from the centre on bus 22. Very clean hotel, free espresso coffee machine with pods refilled daily. Good facilities in the room. We did not use the pool, bar or restaurant but all looked nice!

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank catherinelord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2016

the hotel is situated about a 25min walk from the centre of Amsterdam, or a bus you can catch outside the hotel takes you to the Grand Central and you can then catch a tram into the centre. A 24hour bus and tram ticket costs 7 Euros and can be purchased from the hotel reception.
The hotel is the standard of a motel. There are tea and coffee in the room but no milk. The room has a free safe, a good size t.v. and a mini bar.
We made a request well in advance to have our room next door to our teenage children, however they were positioned on the 5th floor and us on the 2nd! We were also put in a smokers room which had a strong odour of smoke, ashtrays and plenty of cigarette burns on the carpet. As a non smoker it was unpleasant. We were told the hotel was full so did not have a room change.
Our travel agent told us the hotel had its own pool which isn't correct. There are two large public pools to the rear of the hotel which get extremely busy, but the setting looks nice.
The staff are extremely helpful and friendly and met my two requests of an iron and milk for my tea.
All in all I paid too much for the quality and situation of this hotel. I would probably try one closer to the city centre or would consider if I get a better deal.

Room tip: Insist on a non smoking room
Date of stay: August 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank YorkshireQuail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick W, General Manager at WestCord Art Hotel Amsterdam, responded to this reviewResponded 21 September 2016

Dear Guest,

Thanks for your review and comments, we will certainly take these in consideration.

Kind regards,

Patrick Wolffenbuttel
General Manager
gm.art@westcordhotels.nl

Use code FRIEND5 on our website to receive an extra discount and freebies.
WestCord Art Hotel - Just 1 mile from the old centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2016

Excellent service, Staff very helpful and friendly. Junior suite perfect for wedding aniversary. Comfortable bed with great pillows. Location quiet with bus stop right outside hotel for 10 minute journey to city centre. Transport pass a must but so easy to use. Breakfast buffet a real treat to start the day.
Our only small niggle was no milk in our room when we wanted a cup of tea.
Saying that we would deifinately stay here again.

Room tip: Go for the 3 storey side.
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank PFamily204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick W, General Manager at WestCord Art Hotel Amsterdam, responded to this reviewResponded 2 September 2016

Hi P Family,

Thank you for your great review! Unfortunately small milk cups are not available in the Netherlands, we drink our tea without milk :-). But fresh milk is available at the bar.

Hope to see you again,

Kind regards,

Patrick Wolffenbuttel
General Manager
gm.art@westcordhotels.nl

Use code FRIEND5 on our website to receive an extra discount and freebies.
WestCord Art Hotel - Just 1 mile from the old centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2016 via mobile

Recently returned after a 3 night stay with my boyfriend. Arrived by bus which is right outside the hotel and only 15 minutes from centraal station. Staff were very friendly on arrival as we were very tired and they had the room ready and waiting. Room was nice. Big bed spacious bathroom etc.
However the bed is very uncomfortable. Mattress is like a rock and the pillows are very soft so ended up waking with very sore necks and backs from me and my partner. This was difficult when we were doing a lot of things in the city and were in pain. Not a good hotel if you're looking for a good night's sleep.
Other than that most things were good. Pool is a must on a hot day and the bar opens late with a lovely terrace to have a drink outside. Secure hotel.
Wouldn't recommend to a friend however as I wouldn't want them in as much pain as I was in.

Date of stay: August 2016
Trip type: Travelled as a couple
Thank Clodagh F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick W, General Manager at WestCord Art Hotel Amsterdam, responded to this reviewResponded 2 September 2016

Dear Clodagh,

Thank you for your review. Beds are always a difficult subject. We have high quality beds, such beds are firm indeed. If you have very soft beds at home this can be uncomfortable. I am very sorry for this. Normally guests are very happy with our beds.

Kind regards,

Patrick Wolffenbuttel
General Manager
gm.art@westcordhotels.nl

Use code FRIEND5 on our website to receive an extra discount and freebies.
WestCord Art Hotel - Just 1 mile from the old centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2016

This hotel was very good, comfy beds, clean, friendly staff also very helpful, personally I didn't like the artwork, but the hotel was very good, very good breakfast, underground parking which was good as we were on motorcycles.

Room tip: We didn't chose our room, it was allocated to us
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jeannie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick W, General Manager at WestCord Art Hotel Amsterdam, responded to this reviewResponded 2 September 2016

Hi Jeannie,

Thanks for the review. Our artwork does change, so maybe it is more to your liking next time.

Kind regards,

Patrick Wolffenbuttel
General Manager
gm.art@westcordhotels.nl

Use code FRIEND5 on our website to receive an extra discount and freebies.
WestCord Art Hotel - Just 1 mile from the old centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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