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“Not worth the money that was charged!!!!!”

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Hotel City Garden Amsterdam
Ranked #239 of 367 Hotels in Amsterdam
Mumbai (Bombay), India
1 review
“Not worth the money that was charged!!!!!”
Reviewed 14 June 2014

This hotel is just about ok. We stayed there for 5 nights and the charges were crazy for the quality of the room that they have. There are no air conditioners in the room and you have to open the window which can be noisy! The bathroom was really small and the amenities in the room just basic. The housekeeping staff did a good job of cleaning up every morning but the quality of room itself was not good. I ended up paying close to 180 Euros per night which is exorbitant. The good part of the hotel was that it was a walkable distance to the museums and also that breakfast was served. The breakfast was the same with no change at all and was very basic - bread/toast, croissant, poached egg, boiled egg, cucumber, tomatoes and butter/cheese. The fruit was only one kind and there was plain yogurt. All in all, ok but too expensive....I would only go there again if the prices are sub 80 Euro per night.

Room Tip: Take the rooms to the back as they face the park and have a better view, if at all you have to stay...
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank SameerChugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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696 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
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English first
Chicago, Illinois
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

Characters: the front desk clerk and myself

Time: 1 a.m. in the morning

We open on an exhausted traveler, who had already been kept awake by the noise of the other hotel guests coming through the paper-thin walls. She is standing in a run-down lobby, which smells faintly of pee.

Me: There is a mouse in my room. It ran into my bag and than ran out along the top of the desk and down the side of the bed.

Clerk: Yes, there are a lot of mice in Amsterdam.

Me: I am not staying in a room with a mouse.

Clerk: It is quite common here. We are near the park and they come in.

Me: No, I am not staying in a room with a mouse.

Clerk: Fine, I will move you to a room in the basement.

Me: Expedia charged me over $350 dollars for this room. This is unacceptable.

Clerk: Shrugs. Take it up with them.

Room Tip: Do not stay here.
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  • Stayed May 2014, travelled on business
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Helpful?
1 Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Amsterdam hotels

London, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 May 2014

Do not book this place!!!!! When we arrived, we were told that they had overbooked us and they cannot give us an accommodation. Without even an adequate apologise, they put us into a taxi and send us off to another one of their hotel in a less desirable location. Not worth the money and the stress!!! The service is terrible!!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank s n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wetherby, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 April 2014

I agree with everything Marjie (last review) has written. The breakfasts were very good and frequently replenished by attentive staff. In hotel info. we thought there was a bar/lounge but this is not the case. The 197 bus from outside the airport (5 euros one way) gets you to the Museum area which is not far from the hotel. This runs every 15 mins and we found this great. On arrival we travelled train from airport (platform 3) to Amsterdam station then bus but this was much more complicated! Our 'small double' room was very small but we booked late and all that was available for price we wanted to pay. The bathroom was good size. We noticed the other rooms were much larger. Vondelpark at end of street turn right outside the hotel and to the left the Rijksmuseum which is a must. We booked tickets to Ann Franks museum and Rijksmuseum on line which was great - no queuing.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Mary194418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Mtns NSW
Level 6 Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 April 2014

This was a great location for the museums, next door to a park, walking distance to museums and canals. We met 3 different people on the desk - all were helpful and friendly. We had breakfast in the hotel each day, a buffet for 10 Euros each - very good value, scrambled eggs, breads and rolls, cold meats, cheeses, jams, coffee, fruit juices - a good start for a day out.
The room overlooked a corner of the park, 3 single beds [2 together as a double], bed linen was spotless, bed and pillow comfortable, loads of fresh fluffy towels changed daily. The bathroom & shower recess was spotless, no mould/mildew, bit small, but not cramped.
Our room was at the back of the building, so we woke to birdsong each day.
Good value and a good place to stay.

Room Tip: Our room at the back of the building was quiet.
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  • Stayed May 2013, travelled with family
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Helpful?
4 Thank Marjie781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saltburn-by-the-Sea, United Kingdom
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 April 2014

Out of the hustle and bustle of the centre (very very busy near Central Station) but only 1 minute from a tram stop.
Didnt get a garden view but the street is a no through road so wasnt too noisy on the front.
Wanted a triple room but was a twin room with a third bed in it. Not huge but big enough for me and two teenagers.
Had a first floor room which was spotless with beds made daily and towels changed daily
Website instructions say take train from platform 1 or 2 but it is 3 or 6. Need coins for train ticket, not notes
Breakfast was a bit busy at times, but the cold buffet was fine
Would definitely recommend it to anyone (Did have ground floor rooms but 5 steps up to hotel so if you are wanting a ground floor room double check access)
Staff were very friendly, helpful and spoke good English

  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Bluepurse1334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level 6 Contributor
145 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 March 2014

We stayed for one night in a four people room. The room was small but decent and clean. Staff was friendly and the breakfast buffet was ok too. Only disadvantage was that the walls are really thin and we stayed on the ground floor next to the breakfast room. So we woke up early because of the noise. Since we only stayed for one night and planned on getting up on time ourselves, this was not really a big issue for us. The location of the hotel is perfect if you want to stay in Amsterdam for the weekend, and be in the city centre, without paying too much.

Room Tip: Try to avoid rooms on the ground floor because of the noise.
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  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
2 Thank JazzJumper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel City Garden Amsterdam

Property: Hotel City Garden Amsterdam
Address: P.C. Hooftstraat 162, 1071 CH Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier)
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #239 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel City Garden Amsterdam 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
City Garden Hotel Amsterdam
City Garden Amsterdam

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