Location is perfect, a very short walk from the central station made it easy - even with luggage - to get to.
Service at reception was a little slow - we had to wait to check-in and also wait to check-out at least 5-10 minutes each time.
Similarly the service in the bar area was "relaxed" - difficult to know if they're just giving you plenty of time or if they're not really paying attention but we sat with empty plates for quite a while on a couple of occasions.
The quality of the food was very good though. We had the "Lazy Sunday" afternoon tea (with late checkout) and it was fabulous, really tasty sandwiches, scones and a big selection of cakes, biscuits and sweets complemented by a selection of different teas.
We had a "deluxe double" room which was immaculately clean and the bathroom was beautiful with a very large bathtub. The room was a little smaller than we'd expected - although unsuprising in hindsight given the location. It was incredibly quiet for a city-centre hotel - couldn't hear a sound when we were in our room.
The building itself is fascinating - a real maze of old corridors, tall ceilings and massive wooden doors. Very impressive, beautiful and quirky building.
Having never stayed anywhere else in Amsterdam I can't make any comparisions locally, but compared to other 5-star hotels we've visited, this one didn't quite make the mark when it came to service and value for money.
- Official Description (provided by the hotel):
- Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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