I travel a lot (28 countries, 45 of the 50 US states), and I've never been more disappointed in a hotel in light of Trip Advisor's average scores and reviews. It's an adequate 3 star hotel, but nothing better than that.
Amsterdam is a beautiful city of many charming neighborhoods. The areas to the north and west of the Amrath are noisy and very crowded, and not in the least charming.
The decor is very old fashioned and appears to be old. The hotel has no lobby. The restaurant is overpriced.
Most of the five days we were at the Amrath, there was no concierage. Bellhops manned the concierge desk when they weren't helping people with their baggage. They were friendly, as was the entire staff, but they readily admitted that they were not trained to answer many of the relatively simple questions we had.
The gym was horrible. They had 3 pieces of aerobic equipment, of which two (the treadmill and the exercise bike) were broken. The third, an elliptical was of very poor quality. The strength training equipment is sparse and also of very poor quality.
The room was so hot that needed to keep the windows open. Because the hotel is on a very noisy street, we had a hard time sleeping.
- Official Description (provided by the hotel):
- Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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