No negative surprises - the room and the facilities (pool & spa) are exactly the way they look in the pictures on the hotel website. Very pleasant 2-night stay.
My husband and I walked there from the Amsterdam Central Station. Even though we had two large suitcases, the trip was very manageable. If you, like us, don't mind walking, the canal area is very much within walking distance. We even walked to the Anne Frank House and the 9 Streets shopping district - very pleasant stroll. Chinatown and the Red Light District are just nearby.
High ceiling, spacious, tastefully decorated, modern bathroom, and FREE mini-bar. We got a room facing the canal, which is delightful. FREE WiFi. English language channels.
In the basement, but nice. I used the facilities in the morning; I got the whole place to myself as I was the only one there!
The young concierge we dealt with was very helpful and no-nonsense. However, there was a little hiccup with our check-in process - we arrived at 8am after our long haul flight landed at 6am. We were promised by the manager a room with canal view on the fourth floor by 2pm, the usual check-in time. When we returned to the hotel at 3pm, the gentleman on duty said that our room was not ready, but there would be another without canal view available. He tried to stick to his spiel, but after much back and forth and my insistence, he admitted to their mistake and gave us an upgrade. I appreciated his gesture; he was polite all along. Interestingly, another gentleman who checked in before us returned to the front desk a minute later to say that there were still "other" guests in the room he was given! I suppose the hotel might have some issues with managing the check-in process...
Nonetheless, we enjoyed our stay. The staff were helpful and problems were promptly resolved. We are very glad to have chosen the Grand Hotel Amrath Amsterdam.
- Official Description (provided by the hotel):
- Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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