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“Great experience” 5 of 5 bubbles
Review of Grand Hotel Amrath Amsterdam

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Grand Hotel Amrath Amsterdam
Ranked #65 of 361 Hotels in Amsterdam
Certificate of Excellence
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great experience”
5 of 5 bubbles Reviewed 15 July 2014 via mobile

Really liked this hotel, there was a warm welcome and easy check in process.

The hotel is great, the history is apparent and people booking should no what to expect so not sure why there are so many unfavourable comments.
Given the fact it was an old shipping building, the rooms are huge with extremely high ceilings, decorated nicely, with a good quality bathroom, the power shower is fantastic and the bed is very comfortable. Obviously the mini bar is great.

My girlfriend rang down for an iron and board which were brought to the room within a couple of minutes.

Overall think I would definitely stay here again.

Stayed July 2014
Helpful?
1 Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amrathamsterdam, Sales department at Grand Hotel Amrath Amsterdam, responded to this review, 17 July 2014
Nice to read that your stay was everything you wished for. Thank you for sharing your experience with us and others trough TripAdvisor. We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam.

Best regards,
Sales Department – Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (741)
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English first
Den Bosch, The Netherlands
Level Contributor
251 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

Amazing art nouveau hotel, beautifully decorated, almost worth staying just for the decor! I only stayed one night ...our room was small but well appointed, a spacious shower, comfortable bed and helpful staff. We didn't eat breakfast or use the facilities but I was impressed by what I saw. A great location, not far to walk from the station.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TopsMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amrathamsterdam, Sales department at Grand Hotel Amrath Amsterdam, responded to this review, 17 July 2014
Thank you for your beautiful words about our hotel. We are happy you enjoyed all the historical characters of the hotel. We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam and introduce you to the rest of our facilities.

Warm regards,
Sales Department – Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folkestone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 15 July 2014

Stayed for 5 nights sightseeing museums etc.The room was fine, but its breakfast is completely non 5 star, terrible. Only streaky bacon cooked to a crisp and only cocktail sized sausages completely undercooked! I made the mistake of asking for a tea bag as they had none available! and 5 minutes later had to ask again, where I was treated like a problem and not a customer! Excuse me for expecting available tea bags in a 5 star hotel and a properly cooked breakfast. A bad joke I think so would look for an alternative hotel to stay in especially if you dont want a poor quality breakfast. I had to endure 5 of these and was very disappointed every morning be warned. Location ideal however.

Room Tip: dont buy breakfast its rubbish.
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank nathan o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amrathamsterdam, Sales department at Grand Hotel Amrath Amsterdam, responded to this review, 17 July 2014
Thank you very much for taking the time to share your experience of your stay at Grand Hotel Amrâth Amsterdam. We are very sorry that we could not meet your expectations, especially regarding our breakfast buffet. We would appreciate, if you could contact us on sales@amrathamsterdam.com so we can go further into depth on this matter and try to prevent this in the future. Once more I would like to thank you for sharing your experience and want to offer you our sincere apologies.

Best regards,
Sales Department – Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
3 of 5 bubbles Reviewed 14 July 2014

Before arrival we read the terrible, poor and average reviews and as a consequence we weren't expecting much from this establishment. At arrival we were greeted by friendly personnel directing us towards the small reception room. Our requested room with a view turned out to be located in the basement overlooking the parking lot. This was easily changed by the concierge who was more than helpful, and we got a nice room overlooking the canal. I should also mention that it was my wife's birthday, and we had complimentary chocolate and macaroons waiting for us at the first room with a handwritten note from the hotel manager. Nice touch!

Here ends the good management. It's too many incidents to go into detail, but throughout our stay it was obvious that this is not a five star hotel in the true meaning of the word.

The pool area is very nice, but gets a bit crowded at times. The rooms have large bathrooms and are clean but feel a bit dated.

Room Tip: Ask for rooms overlooking the canal.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amrathamsterdam, Sales department at Grand Hotel Amrath Amsterdam, responded to this review, 17 July 2014
Thank you very much for your valued feedback. We are pleased to hear that you enjoyed your stay in Grand Hotel Amrâth Amsterdam. If you want to inform us more in detail about your experiences you are welcome to get in contact with us via sales@amrathamsterdam.com. We are looking forward to your reply and welcome you back in our hotel.

Kind regards,
Sales Department – Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

My wife and I stayed here for two nights while visiting the city for a concert. The hotel was an interesting building and it was nice to be in a hotel with character (unlike mist we stay in). The spa was well maintained and the jet they had in the small pool meant that I could have a good morning swim. The minimal gym was not well maintained and a number of pieces of equipment were out of order but this gave me the excuse not to exercise! It was great to have decent coffee making facilities in the room (nespresso) and it was a surprise to find a well stocked complementary minibar in the room. The room itself was well maintained and although not perfect as there were blemishes on some of the furniture it was still of a very good standard. The bed was comfortable and the toiletries that were supplied in the bathroom were also more then adequate. I found all of the staff I spoke to more than helpful even to the extent that when I asked where the nearest hair salon was, an appointment was booked for me within seconds. I would certainly visit the hotel again and I plan to bring some friends to the hotel when they visit in the future, as it's a fun place to stay that has some very positive qualities.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amrathamsterdam, Sales department at Grand Hotel Amrath Amsterdam, responded to this review, 15 July 2014
Thank you very much for your valued feedback. We are pleased to hear that you enjoyed your stay in Grand Hotel Amrâth Amsterdam. We are happy you enjoyed all the historical characters of the hotel. I am sorry to hear that not all the equipment was working in the gym during your stay. Since you stayed in February, we solved the problems in the meantime and we do our best to have all the equipment working all year round. Thank you for sharing your experience with us and others trough TripAdvisor. We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam.

Kind regards,
Sales Department – Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 10 July 2014

My husband and I typically stay at 4-5+ star hotels. The Grand Hotel Amrath fell far short of the 4-5 star rating. Our room was lovely, yet there were disappointments: 3 hangers in the closet and a plugged drain in the bathroom sink. The sink issue was never resolved and after a few attempts to get hangers, I found a housekeeper myself and got them. Also, they missed our room for turn-down service even though it was brought to the managers attention the first night. The most unsavory part of our stay was the moldy bread that we were served at breakfast - yes, it was on top of the bread basket, however, it was brought to our table anyway. The breakfast manager was extremely apologetic. We met with the general manager of the hotel to let him know of our experiences. He said he was grateful that we told him and that he would "make things right". He acknowledged the housekeeping issues and also said he would fix the breakfast/kitchen situation. Imagine our surprise when we checked out and did not receive any credit - and we were charged for the breakfast we could not eat. We travel quite a bit and this experience goes in the "not to be recommended" bucket. The Amrath staff need to be better trained.

Room Tip: Upper level in the back facing the canal.
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank sabrbt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amrathamsterdam, Sales Department at Grand Hotel Amrath Amsterdam, responded to this review, 15 July 2014
Thank you very much for taking the time to share your experience of your stay at Grand Hotel Amrâth Amsterdam. We are very sorry that we could not meet your expectations and solve the problems during your stay. We would appreciate, if you could contact us on sales@amrathamsterdam.com so we can go further into depth on this matter
and try to prevent this in the future. Once more I would like to thank you for sharing your experience and want to offer you our sincere apologies.

Looking forward to hear from you.

Kind regards,
Sales Department - Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

The Grand Hotel Amrath is in a very beautiful historic building. We travelled as a family and had a great time. The rooms are stylish with modern bathrooms (Ritual bath products). The location is perfect, close to central station as we arrived by train and in walking distance you can experience everything that Amsterdam has to offer; cafe's, restaurants, museums, shopping, canal cruises etc. The staff at the hotel are very friendly & helpful, our kids loved the yummy breakfast. The perfect place to stay in Amsterdam, we would love to come back.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Muriel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amrathamsterdam, Sales department at Grand Hotel Amrath Amsterdam, responded to this review, 15 July 2014
Thank you for your beautiful words about Grand Hotel Amrâth Amsterdam. It is our passion to give our guest an unforgettable experience, good to hear we managed to do this once more.
We are looking forward to welcome you back in Grand Hotel Amrâth Amsterdam.

Best regards,
Sales Department – Grand Hotel Amrâth Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Amrath Amsterdam

Property: Grand Hotel Amrath Amsterdam
Address: Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Binnenstad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #65 of 361 Hotels in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Amrath Amsterdam 5*
Number of rooms: 165
Official Description (provided by the hotel):
Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more   less 
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