The first thing to say is that this is without doubt the most beautiful hotel in Amsterdam. The building is fantastic and stuffed full of history. We ended up with a great room - spacious with a lovely view over the canal. Beware though as there is a lot of variation in rooms in the same categories - the first room we were given was a poky attic room with windows too high to see out of. The reception staff were wonderful when we asked if there was a different room we could move to. We loved using the pool and sauna after a busy day of walking and cycling around Amsterdam. Try to go early as it gets very crowded down there though. My only real complaint was the service we received from the concierge who was indifferent verging on rude, didn't order taxis when asked (politely), was lazy and unimaginative about restaurant recommendations and worst of all when we needed (urgently to get to a pharmacy on a Sunday) simply lied and made up the location of an open pharmacy. All he needed to do was download the pharmacy rota, but he couldn't be bothered. Laziness about taxis and restaurants is one thing, but about medical emergencies it is something else. I would definitely recommend this hotel, but don't bother dealing with the concierge.
- Official Description (provided by the hotel):
- Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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