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“You wont be disappointed with this hotel. Your eyes just need to get accustomed to it.”

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Grand Hotel Amrath Amsterdam
Ranked #64 of 366 Hotels in Amsterdam
Certificate of Excellence
BURNHAM, SLOUGH
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“You wont be disappointed with this hotel. Your eyes just need to get accustomed to it.”
Reviewed 8 February 2010

Having been to many 5*hotels in my life, my instant impression of the Grand Hotel Amrath was not one that made me smile, in fact I felt a bit lost. I was looking for bright lights and a grand reception with a sumptuous marble floor and a counter full of eager check in staff, but this as not to be. After going up the few steps to the hotel lobby walking on some red carpet that needs a clean I entered the lobby with my partner. The lobby was dark with lights which were dim, like you were taken back to the old days. On my right was a small desk for the concierge. After about 20 seconds, Roland the concierge emerged. He directed us to my left to another room where there was a desk where two ladies were sat – this was check in. Roland supervised our check and advised us that we had been upgraded to a four poster room. He also advised us that he had prepared our tours and everything was ready. I had prearranged the tours with the concierge via e-mail from England as we only had two nights in Amsterdam.



Roland took us to our room through the “school” like corridors and up in a vintage elevator to the first floor where we were given a lovely 4 poster bedroom with a very nice bath room. My only negative comment about the bathroom would be that the shower door and tolilet were too close too each other as the door could not open fully as the toilet was opposite. In my e-mails I had asked Roland to arrange for a fresh cream sponge cake with fruit to be provided on arrival for our anniversary. It was in the room on arrival but turned out to be a fruit tart. I did comment on this the next day – feeling very guilty about doing so as Roland had been brilliant. Roland noted our comments. About two hours later, a knock at the door said “room service”, I opened the door to find that Otto, the other concierge had bought a fantastic chocolate mouse cake to compensate for our disappointment.



The bed was the most comfortable bed I have ever slept in, in any hotel. The concierge service was very caring and attentive. Breakfast was expensive at 25 Euros each. Dinner at the Seven Seas was lovely. I still maintain that the hotel is a bit dark overall and the doors are very heavy. I don’t think this hotel is suited to wheelchair users due to the heavy doors. Whether you like this hotel or not will depend on your taste, I like glamorous, bright and luxurious. This hotel is luxurious in its own way. As much as I want to give it five stars, I can only give it four, but I have to add a caveat; you wont be disappointed with this hotel. Your eyes just need to get accustomed to it.

  • Stayed February 2010, travelled on business
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Helpful?
2 Thank Rehan07860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Oslo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2010

From the moment we walked in the door the staff was extremely helpful and took good care of us. Nice rooms with a high ceiling. Free minibar (or included in the price) is a very good thing and when the staff also came by every night to check if we had all we needed it just added to the feeling that we made the best hotel decision for our weekend in Amsterdam :)

  • Stayed January 2010, travelled with friends
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Helpful?
1 Thank Aasjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taiwan
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 February 2010

The hotel rate was a little bit high for us and breakfast was not included. But after surveying a lot of hotels in Amsterdam, I still chose this hotel because: (1) I love the photos on their official website. (2) there is free internet connection (3) it's close to central station (4) the mini bar is free (with specific room rates).

I'm happy with the room and the canal view thouth it was on the first floor. I booked a room with a canal view and thought it would be on higher floors. So when I was lead to the room on the first floor I was a little bit shocked. But it turned out to be fine. I like the bathroom and the design of the closet. The service was great. The mini bar and the coffee machine were excellent!! Why not every hotel provide inclusive mini bar? (Customers love all-you-can-eat styles after all. You don't have to pay attention to or worry about the extra bills after you pay big money for the hotel room. :P)

  • Stayed September 2009, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank breeze1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 January 2010

Was in Amsterdam for three days, stayed at the Amrath for two nights while completing a work project. Could not have wished for a better hotel... immaculate, clean, sophisticated, comfortable.

It's the little touches that makes the Amrath special. The welcome note from the manager, the welcome gift- a nice delftesque till of waffles, umbrella in the room, the complimentary mini-bar, the egyptian superb cotton for the bed sheets, the big windows looking over the harbour from your room, getting BBC World and Sky News in the room, the bathrobes, feather pillows of top quality.

A hotel truly home from home when you want to go away, have work things to sort. Pure class. They had made a minor mistake on my bill, where I had been charged for breakfast when it was included in my booking this was swiftly dealt with. This was probably down to me forgetting my room number at breakfast as I memorised how to get to my room by route rather than number probably because I had a lot on my mind with work.

The staff are friendly, approachable and knowledgeable. You are left in peace to go about your business but when you do need to ask or query something it is sorted right away.

The bathroom was great, the Lanvin toiletries came in handy as I forgot to pack some. The bath was big and drench shower very refreshing. Plenty of towels all decent size, nice material and fresh.

I forgot my security code for my in room safe, and one quick call to reception and a manager came up with a sophisticated PDA to reset the same. I nearly could not fly home as had locked my passport in safe!

The internet connection in the room was tricky to set up but that was down to Windows 7 default settings not being geared to logon to their system. Not the Amrath's fault simply needed a tweak in System Settings on Encryption.

If there had to be one negative it would be that no fresh real milk was in the room to go with the Nespresso machine and nearby shops do not seem to stock real milk. I only say this as normally UHT is common in all hotels, but when you have a fresh coffee machine in your room it would have just made all the difference to have real milk not the artificial stuff. Though this is not a criticism, simply this hotel is par excellence on everything and no other hotel in amsterdam can even come close.

The perfect destination for business travellers, social travellers anyone who is coming to Amsterdam and is willing to pay that little bit extra for a truly sublime stay. Memorable and idyllic.

  • Stayed January 2010, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank nathanlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2010

The Amrath did not disappoint. It is a magnificent building both inside and out. The rooms have high, high ceilings and are immaculately clean and well-decorated. We stayed in a Junior Suite which had 4 enormous windows which overlooked the city canal and was just a perfect base for our anniversary trip. The staff were really friendly and helpful (our daughter had arranged a surprise bottle of champagne in our room with them and they made sure that it was chilled and ready when we arrived).
We didn't bother with the breakfast as it was expensive, but did eat in the restaurant for dinner one night and the food was very good.
The bar had a lovely welcoming dark interior with an enormous bowl of snacks to nibble after a day wandering the canals of the city.
The free mini-bar was a real bonus and meant that we had champagne as an aperitif in our room every evening! Then there was the Espresso machine, the free wi-fi, the large comfortable and clean bathroom with large bath, shower and double sinks...and the evening service to your room to replenish any coffees/teas...
Could not find fault (apart from the positioning of a socket near a mirror to make hairdrying easier!!!)
The location really is only a 5 minute walk from the station so saved money by getting the train from Schiphol, and on the days we travelled the fare was only 2.80 Euros each...
Didn't go to the Well-Being Centre, but it did look very inviting.
If we ever return to Amsterdam then this would be my first choice of hotel.

  • Stayed January 2010, travelled as a couple
    • Value
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Helpful?
1 Thank OntravelsfromNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2010

The hotel is in a great location: we arrived by train at night and it was a relief that the hotel was a very short and direct stroll away. The main attractions including the art museums and Concertgebouw are perfectly walkable. The building was impressive (check out the old fashioned lift - no longer in use) and vast, the staff incredibly helpful and friendly, proving city maps etc. The room was perfect... great facilities (mini bar and coffee etc included in the room price), fabulous view over the canal, very clean...very comfortable pillows and bath robes all added to the experience. There's not much the hotel hasn't thought of. We didn't eat in the restaurant but our one evening meal in the bar was very enjoyable: a good range of food/prices from great quality burgers and salads to delicious sea bream (expensive but worth it for a treat). The trip was a birthday treat and we were looked after very well... but do remember there'll be an additional city tax to pay when you check out.

  • Stayed January 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank CambridgeExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2010

What an amazing experience it was to stay at this hotel that is unlike any other I have stayed in. I travel at least once per month throughout Europe but have never stayed in such an incredible hotel. The architecture is like no other and never have I seen such a tremendous job of changing a historic building into a hotel. You would think this experience alone is enough for a memorable stay but the hotel building complimented with the level of service provided by the extremely professional and attentive staff provides the perfect combination.

  • Stayed January 2010, travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Bizz-Buzzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Amrath Amsterdam

Property: Grand Hotel Amrath Amsterdam
Address: Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Binnenstad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #64 of 366 Hotels in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Amrath Amsterdam 5*
Number of rooms: 165
Official Description (provided by the hotel):
Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more   less 
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