We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice hotel with welcome service staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Grand Hotel Amrath Amsterdam
Ranked #68 of 364 Hotels in Amsterdam
Certificate of Excellence
Kiev, Ukraine
1 review
“Nice hotel with welcome service staff”
5 of 5 bubbles Reviewed 11 January 2011

We had amazing time in this hotel, good location, just outside the center, welcome service staff, good SPA. Was one disadvantage it's small area of room as for me and not a cheap price for accommodation.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melica_Tan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,710 reviews from our community

Traveller rating
    2,046
    1,033
    364
    174
    93
See reviews for
413
2,070
220
340
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (760)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
new jersey
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 January 2011

We stayed here for 3 nights in Sept 2010. The rooms are very large and spacious. They are truly modern and very new. The bathrooms are exquisite and include the finest toiletries provided (Lavin products). The beds are so comfortable, I slept SO well those 3 nights. The location to the Central train station is spectacular - even with having to roll our heavy luggage over there, it was about a 10 min walk. Everything feels very close in Amsterdam, so we were able to walk to all the major attractions from our spot here. Only reason we took the tram was to go to the Heinken Brewery and we just walked over to the train station where all the trams (buses) come in and out of. Very very good location.

The hotel staff was amazing as well. So friendly and helpful. Huge plus to the conceirge that arranged our day trips out of the city and provided us very helpful suggestions for where to eat and go at nights.

This was just one leg of our European tour, but I can tell you the other hotels we stayed in where not nearly as amazing as the Grand Amrath. Definitely stay here! It is completely worth the money.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lc1113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 9 January 2011

My comments below in bullet point form:

- Hotel lacking atmosphere (in everything but exterior architecture).
- Room dirty upon arrival (surfaces not clean, nespresso area dirty, mould on surfaces in bedroom and in bathroom, rubbish in cupboard).
- Room was damp and cold (demonstrated by bubbling wallpaper and aforementioned mould on ceiling). Despite having a "deluxe room with city view" the room was so small you had to squeeze past the foot of the bed to get to the far side of the room.
- Heating was unreliable, and room temperature was extremely uncomfortable at times
- Hotel was noisy - there is an old wooden lift system in the hotel which cannot be used for safety resons but for some reason was run all night on a few nights - clattering and clanking away and keeping us awake.
- Service was appalling and staff unhelpful - when reporting cold room temperature to reception they did the bare minimum to help and the problem was ultimately not solved. Despite a refreshed-daily "free" minibar being included in our package the hotel on numerous occasions failed to replenish the minibar. On one day when I actually called reception to ask for the minibar to be filled, at c.8pm (we wanted to have some drinks in our room before heading out for dinner) they said they would not be able to help as "the drinks were locked away and nobody has the key".

To conclude it is a shame that a building with such potential to be a great hotel is being run in such an appalling way. A 5* hotel should never put guests in a dirty, cold room - and nothing should be impossible - especially when the request is as simple as a few beers at 8pm!

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BearLobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koksijde Bad, Belgium
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 8 January 2011

Booked on their internet websit for 2 rooms. On the last day, we paid our bill with VISA and straingly enough we couldn't buy anything with our VISA card any more in other shops. After contacting our bank, The amrath took 1330 euro reserve on booking and another 950 euro I have paied for the rooms. Meaning the limit of 2500 euro on my card was nearly reached. With lak of money we had no ther choise than to return home. A few days later the banc account was arranged and the 1330 euro provision was given free. Although it did ruin our last "shopping" day in Amsterdam. Further they charged us 80 euro vallet parking, Since we came by train, this was cancelled, nevertheless, a nice try.
Rooms were quite spacious and pool area very clean. Dispite our negative financial eperience, hotel is well worth its 5 stars.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank senorBakero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 January 2011

This is my second stay at this hotel. It is located about a 10 minute walk from central station in Amsterdam so you can walk to it unless you have a lot of luggage. The check in process went without trouble. The check in staff are professional but could be more friendly and welcoming.
The building is fantastic and the rooms are quite large especially for European hotels. The mini bar is included in the room rate. The room was clean and there were no problems with anything in the room. Breakfast in the dinning room was good although not sure worth the cost. We did have a few drinks in the bar/lounge and the bartender seem somewhat inexperienced. The conceirge was excellent, attentive, helpful and friendly and was probably the best of the staff in the hotel. Internet access was also free which was quite nice .We had no negatives but just do not get the welcoming feeling we have received from other hotels in Europe. I would rate the hotel as more a 4 star than 5 star.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCZAR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 January 2011

I just wanted to leave a short review, although it's nearly a year since we stayed. I always use the rating system of trip advisor to book my way around the world, and I’ve never been disappointed. The Grand is fantastic, from arrival to departure they look after your every need - we spent little time in the hotel, but what time was spent in the hotel all the staff helped as much as they could. We arrived early evening and was shown to a receptionist who could not help us any more (giving upgrade, thanks) from then on the pure spirit of the hotels past inspired or stay at a truly beautiful hotel

Stayed February 2010, travelled as a couple
Helpful?
Thank jase1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
10 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 5 January 2011

We stayed in Oct. 2010. The place is very near the train station and is very beautiful. Interior is in 1920 art deco motif. Lovely art, fabrics and colors. The staff is attentive to every issue with fast service. Linens and beds are very comfy and bathrooms are wonderful. Everything has been newly upgraded and decorated. But best of all after a long day of sightseeing.... was the spa and the free mini bar in the room.

We would go back in a heartbeat. We felt like royalty!

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alburston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Red Light District (De Wallen)
Sofitel Legend The Grand Amsterdam
Centrum
DoubleTree by Hilton Hotel Amsterdam Centraal Station
Canal Ring (Grachtengordel)
Pulitzer Amsterdam
Pulitzer Amsterdam
#7 of 364 in Amsterdam
5.0 of 5 bubbles 453 reviews
Show Prices
Show Prices
Show Prices
Red Light District (De Wallen)
Radisson Blu Hotel, Amsterdam
Red Light District (De Wallen)
De L'Europe Amsterdam
De L'Europe Amsterdam
#15 of 364 in Amsterdam
4.5 of 5 bubbles 1,424 reviews
Centrum
Art'otel Amsterdam
Art'otel Amsterdam
#33 of 364 in Amsterdam
4.5 of 5 bubbles 1,331 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Amrath Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Amrath Amsterdam

Property: Grand Hotel Amrath Amsterdam
Address: Prins Hendrikkade 108, 1011 AK Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Binnenstad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #68 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Amrath Amsterdam 5*
Number of rooms: 165
Official Description (provided by the hotel):
Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotelopia, Agoda, Ebookers, Booking.com, TravelUp, Southall Travel, Odigeo, Priceline, Traveltool, S.L.U., HotelQuickly and Cancelon so you can book your Grand Hotel Amrath Amsterdam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing