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“Not worth a revisit!!”

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Apollo Museumhotel Amsterdam City Centre
Ranked #204 of 376 Hotels in Amsterdam
Reviewed 17 March 2014

Arrived at hotel after a bit of a nightmare stay so loooking forward to a relax. Well all was well check in then all of a sudden we need 150 euros... Sorry what for? No real explanation we need ot or no room although reassured we would get it back that wasn't the point lucky enough we could cover it not the best start to our stay. After this pointless exercise of trying to understand why we were being charged even though everything had been paid for we went up to our room. The room was tiny we had asked for a double room and we got two beds pushed together not impressed. The "en-suite" quite frankly is a joke I have seen porches bigger than this back home and a see through door?!?! Although we went as a couple there are some things that you don't need to share. The overall cleanliness was pretty good expect for one thing in the bathroom - toilet brush although not something everyone pays attention to you could see this thing a mile off and not just because its there... not overly pleasant!! The television one evening was English and we could catch up on the winter Olympics on a particular cold and rainy evening the next morning no English channels ... great thanks very much. The only upside to this hotel was it was close to a lot of places we wanted to visit.

  • Stayed: January 2014, travelled as a couple
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Thank Nikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,498 - 1,504 of 2,955 reviews

Reviewed 11 March 2014

Incredibly well located hotel for a visit to Amsterdam, right next to all the museums, step out side to the Canal and boat tour, theres a bus tour stop right out side too. An easy walk to lots of shops and places to eat. Very close to bus/tram stop for access to the rest of the city.
Well maintained hotel, clean, with friendly, helpful staff. The only odd thing, as several people have mentioned, is the glass bathroom doors! :/
We were in a room which could potentially be adjoined with the one next door, which made it a litttle noisy, but this wasnt a big issue for us

  • Stayed: March 2014, travelled as a couple
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1  Thank Tink802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

The location is excellent---steps away from the Rijkesmuseum and the Van Gogh Museum. Also a block from the high-end shopping district. Completely safe area. The hotel is very well-maintained, the staff courteous. The morning breakfast buffet is excellent. Our room was very small however, even by European standards; and the bathroom even smaller. We really had to 'coordinate' our movements while in the room, and bathroom use. With that said, we were in the room so little of the time that it hardly matters. I definitely would recommend this hotel.

  • Stayed: March 2014, travelled with friends
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1  Thank applegirl57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Superb location (very close to museums) and hotel was OK. Rooms were small but clean - novel idea to have a clear bathroom (also very small) door - not sure it was a bonus! Bed was comfortable and whole room was very functional. Staff were helpful.

  • Stayed: February 2014, travelled as a couple
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Thank Vicky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

This hotel is situated near a lively district containing all the best bars and restaurants and is also a stone's throw from the museums (as the name suggests). I feel the location is what really sells the hotel though, as the service and room sizes are not that great. However, it is good value for money and you get what you pay for. The rooms are very small but clean; luckily Amsterdam is such a great city, you won't be in your room for long. WARNING - you have to pay €100 upfront on the day of arrival as a sort of deposit. I didn't have a credit card so the money was taken off my debit card then given back to me in euros on the day of check out, this was annoying. Plus the room tax was deducted from this. I'm not sure why the fee was so large - I haven't had this in other hotels.

  • Stayed: February 2014, travelled with friends
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1  Thank bronzedfrombucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014 via mobile

Close the lively nightlife of Amsterdam. Good bathroom and shower! Room very clean. Situated on the edge of a stylish channel. The Hotel staff is very personable, kind, responsive and competent. My standard book provided a very small room, which is already expected in Amsterdam.

Stayed: March 2014, travelled with friends
Thank Lavinia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

Having read some reviews about the negative etc .thoughts I'd share my experience.the hotel has a fantastic location close to riks museum Van Gogh,hard rock cafe,flower market and dam square only 15 minute walk if your feeling fit.Have to say a big thank you to the gent that checked myself and my wife in I believe his name was Stan a really pleasant gent.if I was to stay in holland again this would be the hotel for me .

Room Tip: High floors with canal views
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  • Stayed: February 2014, travelled as a couple
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1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjoerdverkooijen, Front Office Supervisor at Apollo Museumhotel Amsterdam City Centre, responded to this reviewResponded 3 March 2014

Dear David,

First of all I would like to thank you for taking the time to leave such a nice review on tripadvisor. I am very pleased to read that we have met your expectations during your stay in our hotel. Only with your feedback we can make improvements. I will share your lovely feedback with the entire team, especially Stan. I hope we can meet you again in the future.

Kind Regards,
Lara Halman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apollo Museumhotel Amsterdam City Centre

Address: P.C. Hooftstraat 2, 1071 BX Amsterdam, The Netherlands (Formerly Best Western Apollo Museumhotel Amsterdam City Centre)
Region: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #204 of 376 Hotels in Amsterdam
Price Range: £77 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apollo Museumhotel Amsterdam City Centre 3*
Number of rooms: 188
Official Description (provided by the hotel):
You are looking for a hotel in the city centre. Apollo Museumhotel is located in the heart of Amsterdam. Our hotel is located right next to the Rijksmuseum and is ideal for a city trip, or if you are attending meetings in the centre. Everything is within walking distance. World-class museums close to the hotel are the Van Gogh Museum, the Stedelijk museum and the Heineken Experience. We are located in Pieter Cornelisz Hooftstraat where you will find the special window displays of all large international fashion houses. A feast for the eyes: glass door handles, marble floors, anything is possible in this street. For anyone wanting a good night out, Leidseplein is just 500 metres from the hotel; here you will find student bars, but also well-known clubs, such as De Melkweg and Paradiso. If you wish to escape the hustle and bustle of the city, the Vondelpark is just around the corner. This famous Amsterdam park is the place to go for culture, recreation and sports. ... more   less 
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Also Known As:
Best Western Amsterdam
Amsterdam Best Western

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