Unfortunately we were very disappointed with this hotel.
We arrived at 11pm after a long trip to Amsterdam, and found out that the hotel had overbooked their rooms so we had to go and stay in another hotel for the first night of our one-week stay. There was no apology.
There was always a long wait at reception. Most of the time the service from staff was rude and dismissive, and very slow.
Basic wireless internet is free, but it cuts out every few minutes if you want to use it to make a call via Skype, Facetime, Viber etc.
Breakfast food and drinks were limited. Cutlery often runs out.
Overall, we won't be coming back here and I would recommend trying somewhere else.
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- Also Known As:
- Best Western Amsterdam
- Amsterdam Best Western