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Reviewed 9 July 2018 via mobile

New hotel located in a former office building and about 10 minutes from the museum district. Unlike the previous review suggests, check-in / out can be done within a matter of minutes by guests themselves using one of the computers.
We paid an average of EUR 125 for a standard triple room, which has everything one needs (including free, fast WiFi). Excellent price / quality considering the location.
Although the restaurant menu offers something for all, it would have been nice if room service could be ordered throughout the day (rather than from 3 PM onwards).

Stayed: July 2018, travelled with family
Thank mzoomers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018 via mobile

We waited 3 hours to check in and they answer with no professional way at all like its all my wrong that i came early i didn’t like the way the talk and kept me waiting after long flight 3 hours to make my room ready

Stayed: July 2018, travelled as a couple
1  Thank Maram E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xo-Hotels, General Manager at XO Hotels Couture, responded to this reviewResponded 10 July 2018

Dear Maram,

could you indicate when this happened? May be it felt a long time but waiting for 3 hours seems a bit long to us.
In case of a early arrival it is not always possible to make an early check in. To assure yourself of a early check in (before 2PM) we recommend you to make a reservation starting fom the day before and check in the next morning. We also receive lots of special request. As we are a a very guest minded hotel, we try our utmost best to forfill all the requests a guest has before they check in like; high floor, corner room, rooms next to each other etc. In order to get all these requests done it sometimes causes a bit of a delay upon check in because we stll depend on the check out time of each guest from the previous day. We would be happy to receive some more booking details from you so we can analyse the situation and improve our service for guture guests.
We sincerely hope that despite a bit of a troubled start, your stay with us is worth 5*****
Awaiting your details at info @ xohotelscouture . com

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

We’ve just returned from a 5 night stay at this hotel and it was amazing. The hotel is very clean and very well appointed. Everyone was very helpful and check in and out all automated but very efficient. Tram tickets were available to buy in the vending machine which was very handy as well as the tram stop just outside. This is a lovely location for a stay in Amsterdam if you don’t like the city centre. The trams are so efficient and regular you can be in the city centre in about 20 mins. There are shops just a short walk from the hotel, there’s a Lidl not far away and lots to explore on foot. We would definitely stay here again, cannot fault this hotel at all.

Stayed: July 2018, travelled with family
1  Thank Jewelgirl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2018 via mobile

We arrived at this hotel late evening and was made to feel very welcome by a member of staff.
We were even helped to checkmate in via the self service as we were tired and had a spot of bother.
Our room was in the 10th floor and over looked a motor way however it was totally sound proof!!
And I mean sound proof!!!!
We heard nothing at night from motor way.
Our room was spotless with a fridge; hair dryer: ironing board; TV: massive lovely comfy bed and ample space to move around.
Air conditioning was most welcome during our stay as it was roasting hot !!
The breakfast at the hotel was €15 and worth it the food was all fresh: well cooked and clean tables and dining area.
And you could eat as much as you would like.
We didn’t dine here so cant comment ... just be mindful as this hotel was is dry!!
As in alcohol dry ! Yes that’s right no booze is served.
This didn’t bother us one bit!!
Less drunk louts- what’s a bonus lol
The hotel is out of the city.... approx 20-25 mins on the tram and the stop is right outside the hotel- again this suited us as the city is super busy and some quiet respite was welcome.
Trams are very very cheap and on time too!!
So this was ok for us.
A taxi from the city was £25 !!!!!
So if you’re ok with public transport this hotel will suit you.
We really enjoyed this hotel
It’s very clean tidy and spacious.
Away from the city.
I would recommend this hotel !!
Great staff too!!
Well done guys keep it up and you’ll have many many happy hotel guests.

Stayed: July 2018, travelled as a couple
Thank Foss92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018

VRBO nearly ruined our vacation, by renting us what turned out to be a sham apartment. Long story, beware! However, our taxi driver, realizing that we hadn’t slept for twenty some hours, and hadn’t eaten for twelve, got on the phone and found us this hotel. We loved it - very friendly staff, as clean as could be, outside the chaos of downtown Amsterdam but a quick bus stop away, it was the perfect answer. The bus stops right in front of the hotel. I’d recommend this to anyone not wanting to be in the center of the city.

Stayed: May 2018
1  Thank anoldflowerlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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