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Average
12 reviews
bedroom 2
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Overview
Boat house -
2 Bedrooms, 1 Bathroom, Sleeps 4
Amsterdam, North Holland Province

Reviews from our community

Average - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
English first
French first
German first
Any
English first
Pauline S
Edinburgh, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location but the boat is shabby and in need of refurbishment”
Reviewed 17 October 2016 for a stay in October 2016
1
person found this review helpful

This is the first time I have ever complained about accommodation that I have booked.

My wife telephoned me shortly after her arrival at Jeffrey's houseboat in tears.

I am normally a “ make the best of it “ type but Jeffrey's houseboat is so far removed from the description on your site and its glowing reviews that I feel compelled to give you a sufficiently detailed complaint to persuade you to remove it from your site at least until extensive upgrading work is carried out.

My wife and four ladies aged between 65 and 70 were looking forward to a relaxing break in Amsterdam to celebrate a seventieth birthday. Jeffrey's Houseboat was far from relaxing.

Firstly, as nearly all reviewers have said, the location is excellent. The promised facilities are extensive and very good BUT there are so many problems that Jeffrey's houseboat is completely unacceptable.

Communication
Communication was non - existent until the day before travel. The key is held in a key safe protected by the code 0000

Cleanliness
The first impression was not favourable. The inside of the boat is shabby, stained and dirty. The two sofas and the rugs are grubby and have large stains. Towels were placed on the sofas before the ladies would sit on them! See pics

The inside of the bin lid (whose handle was broken) was stained and had mould growing on it.
The oven tray had crumbs in it as had the biscuit tin.
The unreachable patio had an unemptied ashtray as did the glass table.
The glass side table was smeared and had dirt trapped between the stainless steel frame and the glass.
The dining room table was smeared sticky dirty as was the joke “welcome” tray
Sweet papers under the bed
bedside chest drawer was stained and sticky
bedroom floor sticky

Facilities
One of the main reasons that the ladies chose the houseboat over hotel accommodation was the promise of an outside dining area with outdoor furniture a terrace a sun terrace and a patio. Imagine their disappointment when they found the access door padlocked, with a scrawled felt tip pen notice saying that it was not to be opened until police gave permission. See pic

Security
Aside from the 0000 code and the padlocked fire door. The kitchen window lock was broken. A crude attempt at securing it involved screwing a piece of wood across the window. The back door had clearly been forced previously and left unrepaired. Completely unacceptable. The threat of police featured highly in the notices around the boat. Far from welcoming.
See pics

Safety
Aside from the security issues above, bare wires were visible from light fittings and there were taped up sockets none of which inspired electrical confidence and all of which were potential fire hazards. See pic

It is abundantly clear that Jeffrey's houseboat is not as described . Don't book this boat until you are assured that it has had extensive upgrading.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the location
Liked least: the stained sofas and rugs
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2016 for a stay in August 2016

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Audi318
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good location although advertising facilities that are not available”
Reviewed 15 August 2016 for a stay in August 2016

Advertised as having freezer and washing machine but it had neither. Quiet location with easy access to attractions and 2 min walk from the no 4 tram stop.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Aug 2016
There is a waschine machine down stairs. If you dont ask you dont know :) hope you had a good time
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
thejanest...
Hertfordshire, United Kingdom
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Last minute change of property by owner”
Reviewed 13 June 2016 for a stay in May 2016
4
people found this review helpful

Unfortunately we never got to stay on the houseboat as the owner contacted me just two weeks before our stay to say that there was a problem with the boat (he never stated what the problem was) and offered an alternative boat which we quickly saw from the details/address was smaller and in a less salubrious part of the city. TripAdvisor did an excellent job of cancelling the booking on our behalf and ensuring we quickly got our money refunded. However, I would be wary about booking with this owner as he clearly owns another boat and you may not get the one on offer here.

Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Reviewed 28 May 2017 for a stay in May 2017
Google Translation

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
bartelhei...
Weissenburg in Bayern, Germany
1 review
Reviewed 18 April 2017 for a stay in April 2017
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise6...
1 review
Reviewed 13 April 2017 for a stay in April 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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