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“Great place.”

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Ambassador City Centre Hotel
Ranked #7 of 13 Hotels in Haarlem
Reviewed 26 May 2014

Spending two nights here. Ambassador City Hotel is fantastically located. We arrived by train into central Amsterdam. Everyone speaks english and is so helpful. 19 Minutes train ride from Central to Haarlem Stn. And then an easy direct 15 min walk to the hotel. We think if you want to see the real Netherlands get out here. Small cobble stone streets, hardly any cars but a thousand bikes, great small eating places and best good quality shops. So much to do in walking distance distance from hotel. The Amsterdam City Centre Hotel is a fantastic eclectic place. Egyptian theme with 50 clocks in the foyer. My wife wanted the romantic top floor room. (160). Had to cart everything up three flights of narrow stirs to the top but boy is it worth it. Large clean modern room at roof top level, quiet , and just couldn't ask for more. Staff are so helpful. We really want to come back here, what a top spot. And Breakfast was just great, don't know why some have had negative comments for this place. Highly recommend it.

Room Tip: If you want something away from the hustle and bustle room 160 top floor (get your wife to carry her...
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  • Stayed: May 2014, travelled as a couple
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Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 - 127 of 345 reviews

Reviewed 24 May 2014

Positive: location, haarlem city center

Negative: bad customer service, bad actittude, bad organization, bad breakfast. The staff is: bad trainned, the organization is a disaster. If they can, the manager will charge more money in your invoice than quantity agreed. They owned me 44 euros.

I´ll never be back.
The worst hotel I have never visited.

Room Tip: be carefull with your invoices...
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  • Stayed: May 2014, travelled on business
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1  Thank sago_s2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

My husband, three children (17, 20 & 22) and I stayed at the Joops City Center Hotel, which is part of the Ambassador Hotel. The Joops is about a block from the Ambassador so both checking in and out were not a problem. The Joops doesn't have a lobby so it feels more like an apartment building than a hotel. Not a big deal. The Joops has an elevator. Our room had a comfortable king bed (which is really two twins/singles pushed together). The room our kids were in had the same king bed set up and another twin/single bed so it was perfect for them. They were on a different floor but because they are older, it wasn't a problem. Both rooms seemed very new, maybe recently renovated, with all new furniture, bedding and linens. We had plenty of hot water for showers and heat in the room (it was fairly cold outside when we were there). Being in the heart of things brings convenience and a bit of street noise. It wasn't a problem, nothing ear plugs couldn't block out. We were within a few blocks of everything. We took the train into Amsterdam to see the Anne Frank museum and only had to walk about 15 minutes to get to the train station in Haarlem.

We added the continental breakfast which was substantial. Plenty of food including hot items like scrambled eggs and bacon. We didn't see any restaurants in our area open for breakfast so the short walk over to the Ambassador worked well for us. For those traveling by car, the price tag for the nearby parking garage was shockingly high...50 euros for about 40 hours.

Room Tip: I have seen some negative reviews. If you want something new and comfortable and don't mind the...
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  • Stayed: April 2014, travelled with family
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Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014 via mobile

Stayed one night at this hotel. Location is very good - near center of the city and near almost everything. Bathroom wasn't clean and the shower was a messy setup. The water isn't contained in a tub - just drains in the middle of the bathroom floor - causing a very wet bathroom (it did come with a squeegee). Carpet was very old and stained. If you stay here, suggest one of the rooms around the courtyard - much quieter. Good breakfast.

Stayed: April 2014, travelled as a couple
1  Thank TJCubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

Had a lovely room, decorated in a Old Egyptian way! Felt really Luxury! Very facinating! So, nice room, nice breakfast 'n friendly staff. The location can't be better, right on the down town square! And a good and sade place for the bicycles too! Very appreciated!

Room Tip: The one in Egyptian style was GREAT!
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  • Stayed: May 2013, travelled with friends
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Thank Maritha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

We were impressed with the lobby and the location. Our room was a decent size and clean, however, the chairs in the room were ripped, the shower was set up quite horrible (there was actually a squeegee in our shower to help not soak the whole bathroom floor.) There was a very small bath mat that was torn, and the carpet was very, very old and dingy. Some of the day staff was helpful, some of the night staff were awful.. We were on the fourth floor, and the wifi was not good.. we were unable to get any connection. I feel like we paid more for our room then we should have, and that the hotel is not a 3 star. Parking wasn't a very big deal, we parked at De Kaamps and it was about 58 euro for the week. The location was great, we felt safe, and it was clean, but there's not much more then that.

Room Tip: I would read around to see if there are rooms that have been recently re-done. I also would say if t...
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  • Stayed: April 2014, travelled as a couple
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Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Comfortable rooms. Unexpectedly good for this price in Netherlands.
Very nice staff.
Excellent location in the centre of Haarlem.
Difficult to find a place to smoke, as in most hotels in the Netherlands.

  • Stayed: April 2013, travelled on business
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Thank Ingvarr Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador City Centre Hotel

Address: Oude Groenmarkt 20 /24, 2011 HL Haarlem, The Netherlands
Region: The Netherlands > North Holland Province > Haarlem > Centrum
Amenities:
Kitchenette Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Haarlem
Price Range: £66 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ambassador City Centre Hotel 3*
Number of rooms: 265
Official Description (provided by the hotel):
The monumental Ambassador City Centre Hotel is located in the historic heart of the city of Haarlem facing the St. Bavo Church. For city trippers this friendly hotel is an excellent choice. From the hotel, all the fun and interesting attractions can be easily reached. The train station is only a five-minute walk from the hotel. All rooms in the Ambassador City Centre Hotel*** are non-smoking. The stylish rooms are all marked by their unique interiors. A number of rooms also have a gorgeous view of the St. Bavo Church. The other rooms are at the rear of the hotel where you can rest peacefully in the heart of the city. Because of our unique location we are not allowed to offer our own parking facilities or discounts. In the hotel's surroundings there are public parking facilities available at an additional charge. We recommend parking in parking garage 'Appelaar' about 3 minutes walk from the hotel. Ambassador City Centre Hotel guarantees you an atmospheric stay in an ambiance in which you will feel at home immediately. The hotel offers all facilities you need for a weekend away or a long stay, for a leisure or a business trip. You can sweeten your stay by visiting our traditional Italian restaurant or our Grand Café 'De Gouverneur.' I wish you an enjoyable stay. Yours sincerely, Paul van Riek, General Manager. ... more   less 
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Also Known As:
Ambassador City Centre Haarlem
Hotel Ambassador City Centre

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