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“Very stylish, modern and clean!”

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Mercure Hotel Amersfoort Centre
Ranked #2 of 13 Hotels in Amersfoort
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very stylish, modern and clean!”
Reviewed 30 July 2013

My husband and I stayed one night in the Mercure, as we journeyed by motorbike to Denmark. We had a very comfortable night in our huge, stylish, ultra-modern hotel room! The bathroom with huge walk-in shower was amazing, the free city parking a bonus, and little extras like free tea and coffee and a fridge in the room made for a comfortable stay. The location was perfect, as the old, characterful city centre was but a short walk away. Highly recommended.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank underhiswings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, General Manager at Mercure Hotel Amersfoort Centre, responded to this review, 3 August 2013
Dear Underhiswings,

Thank you for writing a review on Tripadvisor.
We always appreciate it when you take the time to share your experiences. Great to hear that you enjoyed you stay in Amersfoort and the hotel.
Love to welcome you back.

With kind regards,
Martin Lindelauf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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709 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Copenhagen, Denmark
Level Contributor
3 reviews
Reviewed 28 July 2013

Travelled by car to the Netherlands and decided to stay in Amersfoort and take day-trips from there to Utrecht and Amsterdam. It was a great choice; the hotel itself is very nice, we stayed in a superior double room which was spacious and nicely decorated. I'm also in love with the raindrop showerhead in the bathroom, it was very warm during our stay and it was so nice to jump in a cold raindrop shower when needed!

The restaurant, 22 High, has a very nice buffet dinner, but we found it a little too pricey to eat there every night. It also turned out that breakfast was not included in the price of the room (we booked online through a third party site, don't know if it's different if you book directly from the hotel's website) and at 25 euros for 2 people, we opted to get our breakfast from the supermarket which is conveniently located in the basement of the building. There's also a lot of food options, both fast food, cafes and restaurants, in the city center, just a short walk away from the hotel (and well worth the walk, the central area has a wonderful small-town feel to it with canals and narrow cobblestone streets).

All in all we are very happy with our stay, the service was excellent, both cleaning and lobby staff were very friendly and helpful with anything we needed and we were greeted with a smile every time we entered the hotel. We will definitely stay there again if we're ever in the area.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, General Manager at Mercure Hotel Amersfoort Centre, responded to this review, 3 August 2013
Dear Anna K.,

Thank you for sharing your experiences with other travelers on TripAdvisor.

I am thrilled to read the title ‘GREAT choice about the location and very happy about your stay’ and that you would definitely stay with us again!

Because of our location and the facilities we provide to all of our guests, we can allocate to the wishes of guests who are traveling for either business or leisure.

Once again, thank you for your review and we look forward to welcoming you again to our property!

With kind regards,
Martin Lindelauf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Potenza, Italy
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 July 2013

One of the best in the Netherlands. Free parking in the garage, welcome drink at the bar, pleasant staff. Large rooms with fridge and kettle. Shopping center and cinemas just across street and town center just 10 min.walk . Very good value for money. i will book this hotel again.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meserthim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, General Manager at Mercure Hotel Amersfoort Centre, responded to this review, 3 August 2013
Dear Meserthim,

Thank you for your review and for having shared this experience on our Tripadvisor page.

I am sincerely touched to read such positive comments and all of your compliments towards our team and the hotel. I have shared your comment with the whole of our team and thanked them for this outstanding performance!

We look forward to welcoming you again. Please inform us prior to your next visit, so we can meet in person.

With kind regards,
Martin Lindelauf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ostrava, Czech Republic
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 July 2013

Excellent Hotel,Pleasant Staff, Very modern construction.Its a new hotel. There was a minor accident when I was checking in my son ( 2yrs) leg got entangled in the revolving entrance door. The gentleman at the reception was quickly reacted and stopped the door by pressing emergency button. Called doctor and ambulance. arranged a visit to the nearby hospital. Fortunately he had a little sprain in his foot but no injury or fracture. The room and bathroom was excellent. Excellent BED in the room.

Also the Parking was underground and free ( very rare in this part of the world)
Restaurant and Bar is also very nice.

I would definately recommend this Hotel for your stay. A value for money.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank santoshpandeyca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, General Manager at Mercure Hotel Amersfoort Centre, responded to this review, 13 July 2013
Dear Santoshpandeyca,

Thank you for sharing your review with other travelers on TripAdvisor.

I am thrilled to ready that you find our staff to be very helpful, friendly and able to help you immediately. These are some of the character traits on which we select our wonderful team members.

We look forward to welcoming you again in the near future

With kind regards,
Martin Lindlauf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2013

Friendly reception, could check in earlier. Good location, walking distance to town and to station, free parking. Spacious rooms with fridge and kettle. Good supermarket just across street and some shops in the same complex as hotel. Very good value for money, online rate included breakfast. Would book this hotel again.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Nala2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, General Manager at Mercure Hotel Amersfoort Centre, responded to this review, 23 June 2013
Dear Nala 2007,
Thank you for your review and the compliment towards our team members.
We look forward to welcoming you again to our hotel.
With kind regards,
Martin Lindelauf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 June 2013

This is a new hotel and it has it's share of teething problems. I stayed on 2 separate occasions: for 10 nights and for 22 nights:

The good: Brand new hotel -- new beds, new (and large screen) TV, close to Amserfoort town centre (10 mins walk), close to Amserfoort train station (10 mins walk) and directly across the street from grocery store, fast food outlets and movie theater.

The bad:
1) One person at the reception (you should see the lines during peak check-in/check-out times)
2) Coffee -- my room came with Nespresso machine, but had to repeatedly ask for coffee for the machine
3) News Paper Delivery-- Staff asked what paper I wanted, but delivery was poor, some days I got a paper, other days got a paper but not the one that I ordered and other days no paper at all.
4) Restaurant -- or rather lack of hotel restaurant. A restaurant is in same building as hotel, but not part of the hotel. And it is expensive (17 Euro for breakfast). Dinner is all you can eat in 2 hours (27+ Euro) or 3 hours (31+ Euro) -- with very limited ala carte menu. However many restaurants / shopping in Amersfoort town centre.
5) Room cleaning -- very hap-hazard, sometimes did a good job, other times not, sometime forgot to leave clean towels, other days got double the towels
6) Le Club points -- I have had to fight to get my Le Club loyalty points (on both occasions)

In summary, good hotel, although probably not

Room Tip: Ask for room away from construction site (on one side of the building). Corner rooms are large (and...
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank INHONGKONG925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, General Manager at Mercure Hotel Amersfoort Centre, responded to this review, 18 June 2013
Dear Guest,

First of all we would like to thank you for the time taken to write down the remarks regarding your stay.

As mentioned by you we are open since few months and daily we are improving our services to our guests. We can inform you that all your remarks have been discussed with the department head involved.

Good news is that from the 1st of July 2013, we will manage directly the breakfast.
Concerning your Accor Le Club points they are added to your card (apologize for the delay).

We apologize for the inconveniences caused to you during your stay with us, and hope that you will allow us the opportunity to show you our high standard of hospitality during your next stay.

Hopefully we can welcome you back to the Mercure Hotel Amersfoort Centre in the future.

with kind regards,

FS Apreda
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Amersfoort Centre

Property: Mercure Hotel Amersfoort Centre
Address: De Nieuwe Poort 20, 3812 PA Amersfoort, The Netherlands
Region: The Netherlands > Utrecht Province > Amersfoort
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Amersfoort
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Amersfoort Centre 4*
Number of rooms: 142
Reservation Options:
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