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Park Plaza Utrecht
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Reviews (1,460)
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349
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Reviewed 21 July 2014

Just a quick 1 night stay in Utrecht, as recommended by a few locals. Very centrally located. There was a bit of construction at the train station adjacent to the hotel, but it did not interfere with our walk to the station, or downtown. Check-in was very quick, and the host was very pleasant. Clean room, working A/C and nice bed. Not much else to say. Great value and would stay there again if visiting Utrecht.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank KevinfromCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBroers, General Manager at Park Plaza Utrecht, responded to this reviewResponded 24 July 2014

Dear Kevin(fromCalgary),

A big thank you for taking the time to share your Park Plaza experience. Even it was a short visit,
it's very much appreciated!
We hope to see you back in Utrecht one day.

Kindest regards,
Shaun Broers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

I chose this hotel for its position which is right beside the train station … no noise though. Reception was efficient, breakfast was excellent and the room with wifi fine. I happy can recommend it and would stay there again.

Room Tip: Found the rooms to good but the air conditioner to be a little too warm even with adjustment. Staff were excellent in assisting with everything.
  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ardeecee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBroers, General Manager at Park Plaza Utrecht, responded to this reviewResponded 24 July 2014

Dear Ardeecee,

Thank you very much for your feedback. It would be great if we were to welcome you back in the (near) future.
Travel safe and kind regards,

Shaun Broers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

Stayed at the hotel again after a gap of 2 years. Found it to be as comfortable and friendly as before. Our room, though on the first floor facing the front had no noise coming in from the outside

The rooms are well fitted with a comfortable bed and worktable. There is an espresso machine for coffee and mini fridge in the room. An ironing table, slippers and bathrobes are standard. The complementary wine and fruits were a delightful add on. WIFI is free and reasonably fast.
Bathrooms have modern fittings with decent toiletries and towels. The shower cubicle is of adequate size.

Breakfast has the standard fare available including eggs to order.

The hotel is well located – a two minute walk through the underground tunnel at the end of the platforms of the Utrecht Central station. Utrecht’s largest shopping mail – Hoog Catherijne – is a short 10 minutes walk away. Walking down to the Utrecht Canal with all the eating-places and pubs too is 15 minutes away.

The staff of the hotel are friendly and helpful. On this visit too, Michel helped me in my visits to attractions around Utrecht.

Certainly recommend this hotel.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Pravine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBroers, General Manager at Park Plaza Utrecht, responded to this reviewResponded 14 July 2014

Dear Pravine,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We look forward to welcome to you during your next visit to Utrecht.

Best regards,
Shaun Broers

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Reviewed 7 July 2014

Pretty generic business-type hotel located conveniently within 5 mins of the main Utrecht rail station (although it's not that easy to spot - just head to the NH hotel and keep going). Easy to walk into the centre of town through a slightly grubby set of underpasses beneath the rail tracks, and watch out for cyclists! Comfortable, fairly basic room but clean and absolutely fine for the money. Sauna upstairs is good. Food and bar all more than acceptable. The highlight was the excellent staff who were always alert, helpful and polite. Would certainly stay here again, although there may well be more picturesque/atmospheric choices in the older part of town.

  • Stayed: June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank MajorVoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBroers, General Manager at Park Plaza Utrecht, responded to this reviewResponded 9 July 2014

Dear MajorVoid,

Thank you very much for your honest and clear review.
Great to read that you will be returning to us in the future!
Please ask for city tips at the front desk. I'm sure that you will add Utrecht to your "favorite city list" here on TripAdvisor after that!

Kind regards and travel safe,

Shaun Broers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

I have been at the Park Plaza Utrecht several times this year. The stays have always been of a business nature and from Monday - Friday (4 nights).

Rooms:
Clean, modern but fairly small and a bit noisy (aircon).

Common Facilities:
Restaurant is of a very good quality.

Service:
Outstanding housekeeping, F&B and Front Office service. The staff of this hotel is of outstanding quality. Exceptional service orientation and highly professional handling of any additional requests - 5 star hotel dedication!

Benefits:
So far highest "felt" recognition of Club Carlson membership status in form of room upgrades and daily(!) refreshed treatments (Concierge Status).

Summary:
Best Club Carlson business hotel in the Netherlands (service-wise)

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CCG4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBroers, General Manager at Park Plaza Utrecht, responded to this reviewResponded 9 July 2014

Dear CCG4,

Wow, What a great compliment! Thank you very much!
We take pride in welcoming our most loyal guests, the concierges!
It is always a pleasure to host your stay in Utrecht.

On behalf of the whole team, thank you and we hope to welcome you back soon!

Kindest regards,

Shaun Broers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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