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“Just OK - nothing more, nothing less”

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Grand Hotel Karel V Utrecht
Ranked #2 of 22 Hotels in Utrecht
Certificate of Excellence
Utrecht, The Netherlands
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Just OK - nothing more, nothing less”
3 of 5 bubbles Reviewed 17 August 2014

We stayed in this hotel after a wedding party. Although we live in Utrecht, we wanted to treat ourselves and stay in town, close to our party venue.

Karel V is the only 5 star hotel in Utrecht, it's conveniently located in the city centre, close to the Canals. The decoration of the hotel is rather classic and the rooms are relatively small.
The view on the courtyard was nice, and the building itself is quite historical. That may explain the size of the room.

Although the staff was friendly, room service was quite slow; we waited for almost an hour for our food to be brought up.

Our stay was OK, but we did not experience the wow-factor you would expect from a 5 star hotel. It was just OK, nothing more, nothing less.

  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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618 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lausanne, Switzerland
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

This is a historical complex of charming buildings which surround an internal courtyard.
Rooms are big, well furnished and big rwindows allow so much light to enter.
One more favourable point - considering the Duch humid/cold weather most part of the year - is that heating system works incredibly well in the rooms!
Breakfast was assorted and tasty.
It's maybe a bit quite too expensive for a small city like Utrecht but it's definitely worth to stay

  • Stayed May 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Mara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arundel, United Kingdom
Level Contributor
155 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We had a two night weekend stay in a classic room in the Roman wing.

The hotel is an easy walk from the Utrecht Centraal station and the hotel website provides helpful directions to reach it from there. The hotel is an attractive mix of buildings, old and new.

We stayed in the new Roman wing, and had a very spacious room, which was well-equipped and smartly decorated and furnished. The bed was particularly comfortable and with good quality bedding and bedlinen. The bathroom had a separate shower, bath, and the toilet was separated from the bathroom. The air-con worked well on a hot weekend, and ran quietly so we could keep it on during the night.

We used the spa each day, which was in the lower ground floor of our wing. It was kept very clean and well stocked. The sauna, jacuzzi and small pool were great to use.

We enjoyed breakfast and afternoon tea at the hotel. Breakfast was in an impressive old dining hall, high ceilinged and with mosaics and chandeliers. Both the breakfast buffet and staff service were excellent.

Afternoon tea was served on the terrace and the hotel really does have a superb large garden. The dining area outdoors was amongst the pear trees and quince trees, and there are lawns and large planted borders around the other buildings, along with a fountain and statues.

Overall, the hotel was a delight, with very professional and helpful service from the staff. The beautiful flower arrangements around the hotel were a lovely touch too.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Peltt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 3 August 2014 via mobile

We stayed in this hotel but as we did not knew what to expect we decided to take one night in this hotel. The first impression of service was something above expectations. Friendly staff and helpful, what else would you want. We got our room in the roman wing which we we brought to by the hotel staff. He should is the room a and told us where the facilities were ( gym, sauna, Turkish sauna, jacuzzi and swimming pool). Not to forget the solarium which is free of use for hotel guests.

The bed is comfortable. The room is clean and has a separate bath and shower. Slippers included and bathrobes. Our room (331) was located just 2 min walk to the elevator that leads to the wellness area. The hotel has a nice garden where there is a fountain in the middle. The area is relaxing although being in the city center. They have a private parking for 15 euro a day. There is a turndown service.

The breakfast served here is top class. You can choose from orange juice to champagne and from coffee to a delicious chocolate fountain to indulge yourself a little.

Full breakfast and complete including champagne, freshly pressed juice orange and others, wide assortment of tea, cold drinks, different coffees, bread, chocolate fountain, boiled eggs of 4 and 7 minutes, scrambled eggs, bacon, fresh fruit, sausage, different cheeses, jam, pastries, fruit salad.

Our advice to you. If you need or want a high quality standard hotel in the center of Utrecht then Grand Hotel Karel V is your best choice. 3 minutes walk from city center and approx 10 to the train station. Close to restaurants. The famous DOM is just 10 minutes away and if you are lucky you can even see it from your bed room. Best choice if room according to us is the Roman Wing.

Stayed August 2014
Helpful?
1 Thank Shardorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level Contributor
84 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

Although nothing appears to need renovating, the hotel is just old. Rooms are clean and the hotel is meticulously cared for. Staff is very friendly, breakfast is good, grounds are nice, but the rooms (at least my room...433) was TINY, even for European standards. A/C is available, but even when left at full blast for 5 full days, the room did not get below 20 (I like it cold). Plus, there are no screens on the windows (typical for Europe?? Not sure), but leaving the window open led to me being attacked by mosquitos; probably my fault for not thinking...but just a warning.

Hotel is in a nice area, close to shopping and restaurants, and very close to the train station. Note that all shops close by 6 or 7 in Utrecht, except on Thursdays.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank arrosen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

I stayed at the Grand Hotel for a week pretty much and would love to go back soon. Its not one of those places you get tired of anytime soon. Utrecht in itself is a lovely city and the staff and surroundings of the hotel added to the excellent experience. It is reasonably priced for a Grand Hotel and the breakfast is incredible. Too bad (and potentially good) that not too many guests use the gym, sauna, jacuzzi and whirl pool facilities - my partner and I felt like we had our own personal facilities! If you want to have dinner here, be sure to book in advance (2 days before at least).

  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 7 July 2014 via mobile

The room was spacious and overlooked the lovely garden. We made use of the pool, jacuzzi and sauna-which were a real treat for tired travellers. The price for the room was reasonable, booked at a discounted rate, and parking was cheap in comparison to elsewhere in the city. The location is excellent and easy to find.

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Janie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Karel V Utrecht

Property: Grand Hotel Karel V Utrecht
Address: Geertebolwerk 1, 3511 XA Utrecht, The Netherlands
Region: The Netherlands > Utrecht Province > Utrecht
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 22 Hotels in Utrecht
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hotel Karel V Utrecht 5*
Number of rooms: 121
Official Description (provided by the hotel):
Grand Hotel Karel V – Historical Hospitality From former monastery to a military hospital to a 5* hotel that tells its guests the story of the building’s extensive history. The monumental Napoleontic wing and modern Roman wing together boost 121 exclusive rooms and suits and offers modern facilities, such as Nespresso coffee, digital television and wellness facilities. “Taking care of you, inspired by our historical DNA” Karel 5 GASTRO · BISTRO · EVENTS – Culinary experience & Memorable events Restaurant Karel 5 represents ‘Elegant Dining’ is guided by Chef de Cuisine Vito Reekers and Maitre-Sommelier Johan Kragtwijk. Bistro Karel 5 – one of the oldest monastery kitchens in The Netherlands – is defined as ‘Casual Classic’ and offers lunch, diner and bits. The Bar & Lounge, which is a part of Bistro Karel 5, is a hot spot for a one-on-one business meeting, a cup of coffee and drinks with bites. Every day vibrant events take place at Karel 5; from intimate business socials and international congresses to weddings and family dinners. Inspiring solutions for every event at a special historical location. Situated in Utrecht city centre With a view on the Dom tower and the hotel’s 10.000 m2 of city gardens, the hotel is a green oasis in the midst of the roaring city center of Utrecht. Together with ample parking facilities and in just several minutes walking distance from Utrecht Central Station, Grand Hotel Karel V is the perfect venue to explore the city’s museums, shops and canals. The highlights of the city are, amongst others, the Dom tower, DOMunder and the Central Museum. ... more   less 
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