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“Nice hotel, great breakfast”

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Best Western Plus City Hotel Gouda
Ranked #1 of 5 Hotels in Gouda
Certificate of Excellence
Paris, France
Level 5 Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice hotel, great breakfast”
Reviewed 17 August 2014 via mobile

Very well located within walking distance from the lovely typical Dutch town center of Gouda. The staff is friendly, breakfast is great and has everything you will want to start the day. The stroll to the center of town allows you to admire the typical Dutch facades built along the canals.
The train station is within 10 min. walking distance.

Stayed June 2014, travelled on business
Helpful?
Thank Jean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGouda H, Front Office at Best Western Plus City Hotel Gouda, responded to this review, 2 September 2014
Dear Jean L,

We are very grateful that you took the time to write about your stay with us!
Whenever you would like to experience the Dutch kindness again, please do not hesitate to stay with us again.

Kind regards,

Rens
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Paris, France
Level 6 Contributor
243 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 16 August 2014

We had not been able to book in Delft, so I decided that Gouda was centrally located enough to allow me to visit Haarlem, Delft, The Hague, Utrrecht... Good choice ! But the best choice was still that of the Best Western Plus City Hotel in Gouda: it is located at the entrance of the city on the way from the Hague and has a reasonably priced (10euros per 24h) enclosed parking lot beneath it. The rooms are perfect, wifi works very well. The hotel is extrememly quiet. The price is extremely reasonable.
The only downside is the really prohibitive cost of breakfast (14 euros) : I know some people like to stuff themselves at breakfast but for the less greedy it looks like a waste of money.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank ParisandVenice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGouda H, Front Office at Best Western Plus City Hotel Gouda, responded to this review, 2 September 2014
Dear ParisandVenice,

We are delighted to learn about your experience with us through your review here on TripAdvisor!
Gouda is very central located and a perfect fall out for visiting other cities. The special tickets available at the reception desk make it easy to drive in and out of the garage and from the hotel you will find yourself on the highway within a matter of minutes.
I will make sure to share your experience with our colleagues.

With kind regards,

Sanne
Front Office
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Edinburgh, United Kingdom
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 August 2014

My wife and I recently stayed here for one night. We checked in early in the afternoon and were given lots of helpful infomation by the desk staff. The room was very stylish, spacious and comfortable, although not much of a view. Other rooms will have canal views - luck of the draw, I suppose. A slight down side is that the very modern bar lacks atmosphere and the drinks are very expensive. The hotel location was great, in the old part of town at the confluence of two canals. It was a very pleasant and scenic 5 minute walk to the historic centre, with its abundance of atmospheric cafes and restaurants. Gouda is quite compact, with a wealth of interesting streets, canals and historic buildings. I would highly recommend a visit and suggest you look no further than this hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGouda H, Front Office at Best Western Plus City Hotel Gouda, responded to this review, 12 August 2014
Dear Mark B,

Thank you very much for these kind words about our hotel. We are glad to hear you have enjoyed our hotel this much as well as the lovely Centre of Gouda.
When you visit us a next time you can always let us know if you have room perforations, we always try our utmost best to meet your preference requests.

Hopefully see you then!

Kindest regards,

Daniëlle
Front Office

BEST WESTERN PLUS City Hotel Gouda
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Edinburgh, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 July 2014

We got a nice welcome on Friday afternoon at reception and a lovely room with a view over a canal at the back of the hotel.

The breakfasts were great and the breakfast chefs were very efficient replenishing the hot food.

Despite it being very hot weather the air condition kept our room at a comfortable temperature throughout our stay.

Just 5-10 mins walk from the station and the centre of town it is the ideal base for a stay in Gouda or even Rotterdam if you prefer to stay I a quitter location.

We look forward to a return visit.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGouda H, Manager at Best Western Plus City Hotel Gouda, responded to this review, 5 August 2014
Dear guest,

Great to hear you have had a pleasant stay at our hotel! Please do come again and visit the beautiful surroundings of Gouda, such as "Reeuwijkse Plassen", "Krimpernerwaard" or the city Utrecht! (Gouda is also beautiful in Fall and Winter, we will then heat up the room for you)

Kind regards,
Hubert-Jan van Catz,
Operational Manager
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BRUXELLES, Belgium
1 review
Reviewed 22 July 2014

You will have all the expected comfort and a direct access to the center of this typical and beautiful town, Gouda. We were with our little child (16 months) and everything was very simple thanks to these ideal position. Besides, the staff of the hotel was very responsive to our needs

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Anne Laure V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGouda H, Manager at Best Western Plus City Hotel Gouda, responded to this review, 5 August 2014
Good morning!

Thank you very much for your beautiful words!
We hope to welcome you and your family again in our hotel.

Kind regards,
Leonieke van Cuijlenborg
Banquet Manager
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Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014

I arrived in Gouda today and like the hotel and parking. My room is very modern and clean. My problem is that the colleague I am traveling with for work has had his flight cancelled, so he will not be able to arrive until tomorrow morning. I explained this to the receptionist and she said that since I booked online, and the hotel has already charged my card, they can't take back the night that my colleague's room will not be used. I know that this is the policy, but what ever happened to people doing the right thing and making exceptions for situations such as these? It just seems wrong that we are now paying a night for an empty hotel room, due to reasons that were out of our control. We are staying until Tuesday, and this has made me feel like we are just money in their pockets instead of respected guests. Understandably, I know the hotel needs to make money, but I would expect more from such a nice place that is making a new start.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank LaurenS7755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGouda H, Front Office Manager at Best Western Plus City Hotel Gouda, responded to this review, 24 July 2014
Thank you for the time and effort to review our hotel!
We have contacted your colleague to explain the matter and everything is resolved satisfactorily. We hope to welcome you (and your colleague) again in our hotel!

Kind regards,
Sylvia Hamersma-Fokker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota, United States
Level 5 Contributor
61 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 July 2014

We needed a hotel close to Rotterdam to return our rental car the next morning, so we picked Gouda to have a smaller town to park in and check out the town of the famous namesake cheese.

Rooms were clean and nice, a bit pricey but fine. The staff were very helpful and even tried to find us poffertjes for dinner (no luck). We were travelling with our niece for her college graduation present and we rather uncomfortable with the lack of a show door. The bathroom was separate and had a good, but the shower was open concept and connected to the room. According to the receptionists, every room in the hotel is lacking a shower door. Evidently,again according to the staff, we are in the minority that complained about no shower door. My wife and I consider ourselves progressive and liberal, but I don't want to shower with my niece in the room. We found the situation difficult and would not stay at the hotel again and wish we would have been warned.

Otherwise, a fine stay and within walking distance of the city centrum.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank CalVH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGouda H, Reception at Best Western Plus City Hotel Gouda, responded to this review, 14 July 2014
Dear CalVH,

Thank you for taking the time to leave a review on Tripadvisor, we are glad to hear you have enjoyed your stay besides the open shower door concept.
Gouda has an old pancake house called ‘in de salon’, which serve pancakes and poffertjes. Unfortunately they are not always open, our staff will be happy to guide you to it the next time you find yourself back in Gouda.

Kindest regards,

Lisa
The BEST WESTERN PLUS City Hotel Gouda team
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Additional Information about Best Western Plus City Hotel Gouda

Property: Best Western Plus City Hotel Gouda
Address: Hoge Gouwe 201, 2801 LE Gouda, The Netherlands
Region: The Netherlands > South Holland Province > Gouda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Gouda
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Plus City Hotel Gouda 4*
Number of rooms: 101
Official Description (provided by the hotel):
In the historical centre of Gouda, next to one of the most beautiful canals of the city - de Gouwe - you will find Best Western Plus City Hotel Gouda. This new hotel with 101 rooms and 7 meeting rooms is adjacent to the former Gas and Light Factory. The special interior design of the hotel reminds of the rich history of Gouda. Best Western Plus City Hotel Gouda offers many facilities to both business and private guests. The 101 hotel rooms are divided into 84 Comfort Rooms, 14 Executive Rooms and 3 Suites. The entire hotel is decorated with past and present pictures of typical Gouda images. Business meetings and events in Gouda Best Western Plus City Hotel Gouda offers excellent meeting and conference facilities. The 7 multifunctional rooms with an area of more than 450 m2 and a capacity up to 240 people are equipped with airconditioning, all contemporary audiovisual means and wifi. All function rooms have daylight. In pleasant weather conditions you can also use our 400 m2 courtyard which is situated on the first floor. Whether it's a conference, seminar, workshop, course, meeting, board meeting reception of party; you will get all the service and attention to make your meeting as succesful as possible. On request we can organize extra services for you, like secretarial support, fax/copy/print service or break-out programmes like cultural or culinary activities. Free Wi-Fi access is available throughout the hotel. Parking is possible in the public garage - operated by Q-Park - under the hotel. ... more   less 
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