I booked directly with the hotel and having read the reviews requested to have a room in the main building and not on the ground floor. On arrival we were told that we had to pay first for our two night stay and were then taken to the room.
However we were taken to a room on the ground floor in the annex building. When I said to the lady that this was not what I had requested, she became very rude and insisted I was lying, even though I showed her my booking email. She refused to provide a room as requested and stormed off.
The room was very small, with only a few inches between the twin beds. It was however very clean. I then spoke to the man running the hotel and he said that direct bookings via their internet site come through via another company. He was apologetic and offered me a glass of wine as compensation. So a mixed review, but our stay was tainted by our rude welcome. On a positive note the breakfast was good, with a wide choice of continental food.
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