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“good experience!”
Review of Hilton Rotterdam

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Hilton Rotterdam
Ranked #3 of 52 Hotels in Rotterdam
Certificate of Excellence
GreenLeadersPlatinum level
Atlanta
Level 6 Contributor
198 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“good experience!”
Reviewed 2 August 2014

Check in was quick and easy with friendly english speaking staff. Room clean and well appointed. The only complaint would be that the bed is really too hard. The shower was large and shampoo, etc., provided.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramblin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
janrutgers, Manager at Hilton Rotterdam, responded to this review, 8 August 2014
Dear Ramblin, Thank you for your compliment on the shower. I would like you to know that you can always ask our housekeeping department for a extra mattress topper. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Maitland, Australia
1 review
Reviewed 30 July 2014

Situated very close to Trams, Trains and Buses. Easy to get around from this location. Staff very helpful. Smorgasbord breakfast every day was excellent. Rooms extremely quiet and very comfortable. We were here for a sports event. Luxury is offered here if you can afford it.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Virginia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
janrutgers, Manager at Hilton Rotterdam, responded to this review, 8 August 2014
Dear Virginia, Thank you for your compliments on the rooms. I am happy to read that you have enjoyed the breakfast. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wenshelado
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 July 2014

This hotel is very close to the central station and a metro station is round the corner. You can walk five minutes and find a very nice shopping area.
We had a very good service and the rooms were almost new and impeccable. We had access to the business lounge so it was a good relax place to come back after a long day.
The rooms were silent, very well isolated.
Breakfast was delicious. The buffet was varied and you were able to find all types of bread, cheeses, hams, fruits, cereals, and they prepare eggs of your choice.
Rotterdam is a nice city and people is very friendly and helpful.

Room Tip: We had a view to the north with a nice view to the roundabout.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank wenshelado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
janrutgers, Manager at Hilton Rotterdam, responded to this review, 8 August 2014
Dear guest, Thank sharing your experience and for recognizing the staff. I am happy to read that you have enjoyed the breakfast. Jan Rutgers - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makati city, Philippines
1 review
Reviewed 30 July 2014

The Rotterdam Hilton is a five-minute walk from the central railway station and a few steps from an upmarket shopping area and conference and entertainment venues. The tram stop was half a block away. The rooms were clean and quiet. The breakfast was superb with many choices. Service was very good and the staff were very helpful.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Milton A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
janrutgers, Manager at Hilton Rotterdam, responded to this review, 7 August 2014
Dear Milton, Thank you for your compliment on the rooms and for recognizing the staff. I am happy to read you have enjoyed the breakfast. Jan Rutgers - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 29 July 2014

Thank you to all staff, very helpful. Food and accommodation was excellent. All staff genuinely felt to want to help and my our stay pleasant. I was surprised to see the internet was available freely and my the stay away from Family and work colleges possible. It meant we could stay in contact.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
janrutgers, Manager at Hilton Rotterdam, responded to this review, 30 July 2014
Dear Steven, Thank you for recognizing the staff. I am happy to read that you had a pleasant stay. Jan Rutgers - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 July 2014

Had a great time at the hotel. Friendly staff and spacious executive rooms. Great location for shopping and dining out. Recently refurbished and room were maintained by housekeeping at a high standard.

Room Tip: High floor for good view. Choose a suit/executive room permitting access to the executive lounge whi...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank SilverD11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
janrutgers, Manager at Hilton Rotterdam, responded to this review, 30 July 2014
Dear guest, Thank you for recognizing the staff and for your compliment on the executive rooms. Jan Rutgers - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dartmouth, Canada
Level 5 Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 July 2014

The title of my review is meant to be ironic. The hotel was indeed good on several fronts but it was let down by the breakfast. The staff were generally friendly. The upgraded room was welcomed and nice, with a good view of the surrounding streets. The location was central to the railways station (it was about a 10 minute walk from the station. You leave the central station at the front and then walk forward to the edge of the station's exterior and take a left. The street seems like a quiet business area. after about 7-8 minutes, if that, you will see the Hilton, across the road, on the corner -- just behind the large fountain. There are various tram and bus stops outside the hotel and if you leave by the back entrance (just by the concierge) turn left and the quickly right you walk about one block and you will find a great restaurant street (with several choices) and behind that several shopping streets. Back at the hotel, the Executive lounge (we are diamond members) were good and roomy and pleasant to hang out in. Its ground floor view of the street was interesting. Shame about the breakfast. On three days we had finished our breakfast before the coffee arrived (without any explanation or apology about the lateness). Once was understandable; three times is a pattern. Then there was the food itself. We have stayed in Hiltons in North America (Canada and the US), several European countries, Vietnam, China and Japan and this ranks as one of the worst breakfasts (the best ever is the Hilton Opera in Hanoi). The food was barely and mostly never replaced when it was depleted and the choices were very limited. The egg station was sometimes missing the chef and even then she forgot my order. In the first time ever we actually skipped breakfast twice in this hotel.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank kakha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
janrutgers, Manager at Hilton Rotterdam, responded to this review, 30 July 2014
Dear Kakha, Thank you for your extensive review and for your compliments on the executive lounge. I would like to apologise for your experience during breakfast. Rest assured that I have taken up this matter with the F&B manager for not to happen again with other guests. Jan Rutgers – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Rotterdam

Property: Hilton Rotterdam
Address: Weena 10, 3012 CM Rotterdam, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > Rotterdam > Cool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Rotterdam
#3 Family Hotel in Rotterdam
#3 Luxury Hotel in Rotterdam
#3 Romantic Hotel in Rotterdam
#5 Business Hotel in Rotterdam
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Rotterdam 5*
Number of rooms: 254
Official Description (provided by the hotel):
Hilton Rotterdam is set in the heart of the vibrant city center - alive with cafes, restaurant and cultural events. Situated within walking distance of the Rotterdam Central Station and only a coffee and a croissant away from Amsterdam Airport Schiphol. The hotel is located between the entertainment, business and shopping district and the perfect place to explore all that Rotterdam has to offer. A fusion of classic elegance and stylish modernity, Hilton Rotterdam is the ultimate urban retreat. The 254 rooms and suites exude timeless décor, authentic Dutch ambience and home-style warmth. Guests staying in an Executive Room or Suite have access to the exclusive Executive Lounge, where complimentary breakfast, afternoon snacks and all day drinks are served. The hotel offers valet parking, free Wi-Fi in the public areas and a 24/7 fitness. Hilton Rotterdam is proud to host three exciting and enigmatic restaurant concepts. At Roots Rotterdam, we take pride in the high quality ingredients that The Netherlands has to offer and source almost all our produce from local and regional producers. These ingredients are at their best when enjoyed in the season, and therefore we are committed to a high quality seasonal menu. And since we change our menu every quarter, we also adjust our restaurant ambiance to the season. Each season is symbolized by a different color accent, and we play different tunes to set the scene. This way, you can truly experience the season with all your senses. Joelia by Mario Ridder is the one Michelin star restaurant from Mario Ridder, with French oriented cuisine and both classic and innovative dishes. The perfect place to catch up over a cocktail or a bite to eat is cocktail club HUGH. ... more   less 
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Also Known As:
Hilton Rotterdam Hotel Rotterdam
Hilton International Rotterdam
Rotterdam Hilton International

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