- Free Wifi
- Breakfast included
This place is very nice. Pleasant staff. Helpful and friendly service. I stayed here as there were no closer hotels to my business. First time I have stayed here and I do recommend it. It is not close to the Metro. But there is a bus stop not too far. Or else you have to take a taxi everywhere, which can get too expensive. The food was good. The room was clean. The area is quiet. Good place.
thank you very much for recommending our hotel on Tripadvisor!
I will definitely share your comments with our entire team. I know they will aprreciate it.
Thank you again and we are looking forward to welcoming you in the near future.
Clean, quiet, "everything works", located on the edge of the city (strictly car approach), the property offers a good value. Even the sofa bed is acceptable; just the pillows are too soft. Excellent service in the restaurant, though the breakfast offering could contain more vegetables (salad).
thank you for posting your positive review on Tripadvisor.
It is is very much appreciated. I will forward your comments regarding the breakfast to our Food & Beverage manager. We hope to welcome you in the future.
For our first visit in Rotterdam we decide to take a hotel with free parking (as we traveled by car), so Novotel had a very good offer. It is not far from city center and close to the free way. Very accesible by public transportation, tram or metro. I would suggest to take the tram, it is just a 10 minutes ride and the walking distance is smaller than going to the metro. If you are in Rotterdam to visit, at the hotel they have the welcome pack for tourists worth 10 euros and it includes a free day pass for public transportation (which costs 7 euros), a city map, and a bunch of discounts for different attractions (eg. speedo, SS Roterdam) so it is a very good opportunity to save some money while visiting.
We did not have breakfast at the hotel as in my opinion it is a bit expensive.
To conclude, we had a nice stay at Novotel.
I would like to thank you for choosing the Novotel Rotterdam Brainpark during your stay in Rotterdam and for sharing your impressions with us & other travellers.
I am really glad to read you enjoyed our hotel, the free parking and our location in Rotterdam.
We look forward to welcoming you again very soon!
Nothing surprising about this Novotel hotel, very much like the others I've slept in. That means reliable quality in terms of rooms, service, bar, breakfast... Nothing to complain about.
The price was somewhat on the higher side however.
hartelijk dank voor het delen van uw ervaringen bij Novotel Rotterdam Brainpark op Tripadvisor.
Wij zijn erg blij te horen dat u wederom een prettig verblijf heeft gehad bij Novotel en hopen u in de toekomst weer te mogen ontvangen als onze gast.
Met vriendelijke groet,
This is just not a quality hotel. The rooms are stuffy. The fan and temperature controls are just for show. The beds are not particularly comfortable either. Good luck sleeping through the night. The bar and restaurant staff are no better. At breakfast they are rude and inattentive. My first morning there the water ran out. When I pointed this out I was told that was impossible. Eventually someone checked and brought more out. In the evening if you want something at the bar be prepared to hunt down a bartender. Once you find one and get a drink, whether you will be offered bar nuts is a crap shoot. The one bright spot is the staff at the reception desk. They are friendly and helpful. Absent the hotel's proximity to the university I cannot imagine any reason to stay there.
I am very sorry that you were disappointed with your stay at Novotel Rotterdam Brainpark. I treat all feedback with the utmost seriousness and I am currently investigating the matter with the team here. Again I appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the near future and provide you with a genuine & much better experience.