This is the third time I've stayed, the first was when it was part of the Starwood chain as a Westin. What was pure perfection this time round was the fact that they remembered me - it was clear that some of the staff actually recalled me - and they really made an effort to welcome me back.
I booked an Executive Room which is great because you have access to the Executive Lounge and are on a higher floor. the Lounge provides complimentary soft and other beverages, and is quiet with access to a pc and printer. It was lovely to have a nice glass of wine on a Friday evening to relax,
After the first two nights, I wanted to switch rooms and this was no problem at all. As i went off for a run on the Friday morning - around 6.30 am, I mentioned my wish to reception and when I came back just over an hour later, they had allocated me a perfect room and another 2 hours later or so, I had completely re-settled in my new room.
Turn-down service on Executive Floor rooms is a nice touch.
Everyone is so helpful and friendly and for someone who continues to learn and splutter and stutter in her efforts to learn Dutch, their patience is truly amazing!
I literally do not grow tired of staying here and recommend business and leisure travellers to stay here.
If I HAD to criticise something - and i have mentioned this to Manhattan's team - is the fact that there is no free WiFi available to Executive Room guests. I find this unusual as it is a feature within many Hiltons. There is a pc in the Executive Lounge and I never had a problem getting a chance to use the pc but it would be nice to use my own notebook/laptop in my room.
Otherwise, this is truly a remarkable hotel and I have added World Hotels chain to my list of three preferred chains.
- Official Description (provided by the hotel):
- The Rotterdam Marriott Hotel is Rotterdam’s leading hotel. The hotel is located in Rotterdam Central District, directly opposite the brand new Rotterdam Central Station. Well-known city attractions such as the Markthal, Euromast, Spido and Rotterdam Zoo are all in the proximity. The Rotterdam Marriott Hotel has 230 elegant and spacious hotel rooms (all renovated in 2016), featuring gorgeous views over the city’s skyline. Each room is equipped with state-of-the-art facilities and amenities ranging from high speed internet, HDMI and USB connections, comfortable bedding to spacious marble bathrooms and 42” flat-panel TV. In our new lobby we’ve created a whole new arrival experience and vibrant meeting point for guests, business travelers, office users and passers-by. Pillars, our lobby’s new contemporary Restaurant & Bar, is simple and flexible and meets the needs of today's Marriott traveler to combine work, relax and play. ... more less
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- Also Known As:
- Westin Rotterdam
- Rotterdam Westin