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Rotterdam Marriott Hotel
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Reviews (1,624)
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926
505
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12
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All reviewscentral stationthe executive loungegreat hotelfive star hotelperfect locationseparate showerbusiness triprooms are spaciousjunior suitecity tripbreakfast was excellentnice viewshopping areabreakfast roomcity centremanhattantrain
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806 - 811 of 1,624 reviews
Reviewed 23 February 2013

the hotel is very practical, mostly for people in business trips to the Weena.
Rooms are clean, confortable and modern.
Breakfast is not huge but food is good.
Internet can be simpler, as if you sign for 48 hours, you have to re-sign after 24 hours (without extra charge).
Does not have kids meal, but it is very flexible to do 1/2 portions - the pizza was a big hit.

Room Tip: Executive floor, and corner rooms have a great view and absolute no noise, despite of the road work.
  • Stayed: February 2013, travelled on business
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Thank MrsPatriciaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManhattanHotel, General Manager at Rotterdam Marriott Hotel, responded to this reviewResponded 27 February 2013

Dear Mrs. Patricia C,

Thank you for sharing your personal appreciation and feedback about our service on Tripadvisor.com.

We are pleased to read that you are satisfied with our flexible service regarding preparing kid’s portions from our Room Service Menu.

Your feedback regarding the internet and having a kids menu is shared within the Management Team of the hotel. Thank you for your attentiveness due to which we are able to evaluate some of our internal procedures.

We thank you for staying with us once again and we look forward to welcome you back to The Manhattan Hotel Rotterdam soon.

Warm regards,

Erik de Wit – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2013

We stayed in the Manhattan for 2 days. Everything was very good, from the friendliness of the staff to the bar, breakfast, location of the hotel (central, and directly opposite the Central station) and the room. We would certainly stay here again.

  • Stayed: February 2013, travelled as a couple
    • Value
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Review collected in partnership with Easytobook.com
Thank Kenneth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManhattanHotel, General Manager at Rotterdam Marriott Hotel, responded to this reviewResponded 20 February 2013

Dear Kenneth D,

Thank you for taking the time to share your experience at The Manhattan Hotel Rotterdam with us.

Good to hear that you enjoyed your stay with us and will certainly pass on your feedback to our entire staff, which is a great motivation for us all.

I look forward to welcoming you back to Rotterdam so we can show you the rest of the city. Our Concierge is pleased to make some nice itinerary suggestions to explore Rotterdam!

With warm regards,

Erik de Wit – General Manager

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Reviewed 18 February 2013

Lovely hotel.Ideal if on a short city break as we were( mini-cruise break) central location,only 20 minutes walk from the zoo.Upgraded to executive rooms which were well worth the extra money as they included entrance to executive lounge with free tea and coffee.They also had beer and wine in there in the evening.Staff very courteous and efficient.Breakfast lovely. Couldn't fault anything other than the bar prices were very steep ( E12.50 for a cocktail and E8.50 for a beer) but you expect that in a five star hotel. Would definitely stay there again.

Room Tip: Executive rooms are on higher floors so good views.
  • Stayed: February 2013, travelled as a couple
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Thank Joan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManhattanHotel, General Manager at Rotterdam Marriott Hotel, responded to this reviewResponded 20 February 2013

Dear Joan S,

Reference is made to your recent stay at The Manhattan Hotel Rotterdam. I would like to thank you for having taken some of your valuable time to post your experiences on Tripadvisor.com.

I am delighted to note that you have enjoyed your short city break to Rotterdam. We are very pleased to know that you had an excellent stay with us.

Should you plan to return to our beautiful city, please do not hesitate to inform me of your next reservation, giving us the opportunity extend you with warm, personal and bespoke Manhattan service!

Please do not hesitate to contact me at the Executive Office, upon making your next reservation should there be anything I can assist you with!

With warm regards,

Erik de Wit – General Manager

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Reviewed 10 February 2013

Stayed there for one night with dinner with group of business people.

The rooms are ok, but certainly not international 5 star standard, more 4.

Dinner was ok, although it took very long to get the three course dinner served.

  • Stayed: February 2013, travelled on business
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Thank johnbtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManhattanHotel, General Manager at Rotterdam Marriott Hotel, responded to this reviewResponded 14 February 2013

Dear Johnbtravel,

Thank you for sharing the feedback related to your recent stay at The Manhattan Hotel Rotterdam. I regret to note that your experience at the hotel was not all that you would expect from a 5-star hotel such as The Manhattan Hotel.

Your comment about the speed and efficiency during dinner has been discussed with our F&B Manager to prevent this from happening again.

I personally apologize for the inconvenience caused.

Please be assured of my personal attention next time you will visit the hotel.

With best regards,

Erik de Wit – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2013

Convenient location just in front of the city train station, nice decoration everywhere. Quite small room size and really overpriced (215e) with a breakfast buffet at 28e and a coke at 5e in the mini bar. I was happy with the reception service very efficient but I would not stay there again considering the high price which is in my view not justified.

  • Stayed: January 2013, travelled on business
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Thank fabriceetpaola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManhattanHotel, General Manager at Rotterdam Marriott Hotel, responded to this reviewResponded 28 January 2013

Dear Fabriceetpaola,

Thank you for sharing you detailed comments regarding your stay at The Manhattan Hotel Rotterdam.

We attach a lot of importance to your feedback as it is with this information that we are able to recognize and improve the critical points in our organization.

We thank you for staying and I hope you will allow me to welcome you back to the hotel and personally take care of your next reservation. Feel free to contact me at the Executive Office upon making your reservation.

With kind regards,

Erik de Wit – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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