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Reviews (1,303)
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All reviewsart decoworld tradecentral locationlarge bathroomthe heart of the citybreakfast was excellentwalking distancepleasant stayhotel roomtrain stationcoolsingelcarnival
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344 - 349 of 1,303 reviews
Reviewed 19 September 2013

Great location for this trip and the most comfortable beds ! Highly recommend. Breakfast buffet was a bonus, staff very accommodating. It was a great gathering place for a family wedding just across the. Street at the beautiful City Hall.

  • Stayed: August 2013, travelled with family
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Thank Jbwest911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

The entry to the hotel is impressive, with a magnificent lobby. It is located in the center of Rotterdam, which is its only other plus. The staff is poorly trained and not typical of the many hotels we've frequented throughout Europe. After checking in, our key cards didn't work. Five key cards and more than an hour later, we finally got into our room. For each key card we got that didn't work, we had to wait in line again. We had to request a manager three times before we finally got to see one and the mess was straightened out. If we weren't so tired, it would have been comical. Our room was tiny, with old mattresses which springs poked us during the night. We had to climb over our suitcases to get to the bathroom. With no air conditioning, we relied on a small window for ventilation. Unfortunately, the window opened up onto a very busy, noisy street. We requested a fan, which the desk promised would be delivered by room service.. After waiting for three hours, we finally had to get it ourselves from the desk. To cap off our experience, we had a couple of glasses of house wine at the bar. We discovered the next day that we were charged four the more expensive French wine on the menu. The only reason we gave this hotel one star was that there wasn't an option for no stars. We would not stay here again even if the room were free.

  • Stayed: August 2013, travelled as a couple
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Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

I was at Rotterdam during 6 nights for business purposes, I got a clean bedroom well decorated and functionnal, this hotel is very well located, their breakfast is unbelievable and the personal is optimum!

  • Stayed: September 2013, travelled on business
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Review collected in partnership with NH Hotels
Thank Cedric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

The hotel is situated in the heart of the city, about a kilometer from Rotterdam Centraal train station. The hotel rooms are large, and the staff is friendly. Almost all the major attractions of the city are close by.

  • Stayed: September 2013, travelled solo
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Thank DipteshGhosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

A typical city centre hotel that expanded over and over with indoor connections to the different buildings making it a dark non-logic interior. The rooms are quite dark and basic, the bathroom is luxurious. Great bar and location.

  • Stayed: December 2012, travelled as a couple
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Thank RoberttenVeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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