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“This wasn't what I had expected” 5 of 5 bubbles
Review of Hotel Emma

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Hotel Emma
Ranked #18 of 52 Hotels in Rotterdam
Certificate of Excellence
Edmonton, Canada
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“This wasn't what I had expected”
5 of 5 bubbles Reviewed 19 June 2012

When I booked a couple of nights at Hotel Emma, I expected to stay in a budget hotel with basic ammities, but when I first saw my room, I was astounded. A king-size bed in a large room with excellent views. Superb bathroom with a shower and a deep tub. Ceiling fan over the bed. Motion-sensing bathrrom lights so there is no fumbling looking for the switch in the dark. Free WiFi and a coffee percolator. Hotel has a lift. Breakfast was typical Dutch with pastries, boiled egg, cereals, cheese and sliced meats as well as juices and coffee. Everything about this hotel was clean and comfortable and quiet.

Owner and staff were all very pleasant and helpful. I highly recommend Hotel Emma.

Room Tip: Ask for Room 26
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  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JSOfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 reviews from our community

Traveller rating
    60
    87
    9
    11
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Toronto, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 June 2012

We stayed at Hotel Emma for 3 nights in late April. The location is very convenient (metro and tram stops right outside, short walk to many things including the museum and train station). The hotel staff was very friendly and the breakfast was quite substantial (meat, cheese, boiled eggs, yogurt, bread, fruit, etc...). Free wifi throughout the hotel.

Our room was very basic, but clean and spacious enough for two adults. The hotel was apparently full during our stay yet it was very quiet, this was nice. We were looking for a well located hotel with clean and quiet rooms at a reasonable price and our expectations were exceeded by Hotel Emma.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank quatchi80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunningdale, United Kingdom
Level Contributor
292 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
4 of 5 bubbles Reviewed 1 May 2012

Conveniently located (10 minutes' walk from the Central Station) and inexpensive (I booked through 'Booking.com' and received a complimentary upgrade), the Hotel Emma in Nieuwe Binnenweg is very friendly. I can thoroughly recommend it to the business and budget traveller. The rooms are airy and light with modern bathrooms. There is a computer on the 1st landing and free wifi on request. The breakfast room is very nice with a traditional dutch buffet (hard-boiled eggs, cheeses and meats, cereals, fruits, fresh croissants and breads...) and an excellent coffee machine. It is very close to several eateries and bars and is 5 minutes' walk from the main, pedestrianised shopping street. It's situated at a tram crossroads, so access to the transport network is easy.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chingachgook2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg South Africa
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

I attend a trade fair held in Rotterdam on an annual basis and this is the fourth time I have stayed at Hotel Emma in four years.
I find the hotel to be ideally situated with a metro station within 30 meters and a tram stop right outside the hotel.
The rooms are pleasant (I always pay a bit extra in order to reserve a room with a bath - not only do you get a corner bath but the room is also larger), beds very comfortable and the standard of cleanliness is excellent.
Breakfast is fairly standard "Netherlands continental" - try adding the boxed chocolate sprinkles to the very fresh croissants for a sweet start to your day! Cereal, yoghurt, plentiful selection of fresh bread and rolls, boiled eggs, cold meats and cheeses and excellent coffee.
I have always found the receptionists to be EXTREMELY pleasant and helpful so am surprised at a previous reviewer's problems.
One complaint is that the rooms are not very well lit - could do with higher wattage light bulbs.
In easy walking distance of the Rotterdam Centraal train station and a number of good restaurants - try the Sijf just down the road for excellent atmosphere and good food.
I will continue to stay at Emma every time I am in Rotterdam.

Room Tip: Room 26 with bath.
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gillian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diepenbeek, Belgium
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 13 March 2012 via mobile

I stayed at Hotel Emma for two nights during a business trip and it turned to be a pleasant stay, that made me wanting to stay longer in Rotterdam. The hotel is situated in a cosy area, 10 minutes walking from the Central Station. From there, the city center can be visited on foot quite easily. As concerns the hotel itself, the staff was kind, the room clean and nice, the bed very comfortable and the bathroom cleaned, even though I found its automatic lights a bit annoying. The breakfast was simple, but tasty. As regards internet, there is free wireless, even though the password and the username given at the reception are valid only for a device a day. However, I suppose one could ask for more password at the reception, if he/she has more than one device for which Internet is of interest.

Stayed March 2012
Helpful?
3 Thank EmanuDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 March 2012

This was the best hotel we stayed at during our European trip. It was exceptionally clean with very helpful staff. The included breakfast each morning provided a wide selection of breads, fruits, cereals, juices, eggs, cheese and meat, coffee. The location is walking distance from Central Station and there are tram stops conveniently located in front and beside the hotel. The street has a small shopping district and there are restaurants located nearby as well.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SAGAL25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 23 February 2012

this hotel is well situated - rooms very basic but OK. but the chief receptionist was - in my experience - perhaps the rudest man i've met in a long career of visiting hotels on business. in fact our Dutch contact was ashamed in case we thought he was a representative of her fellow countrymen and women. the hotel also - more woringly - asked me to settle the bill in cash, though it had already been pre-paid by my company. they put it down as an 'innocent mistake' - but be warned. I love the Dutch - but not the folks in this hotel I'm afraid.

Room Tip: find another hotel!
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  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Andylondon7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Emma

Property: Hotel Emma
Address: Nieuwe Binnenweg 6, 3015 BA Rotterdam, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > Rotterdam > Oude Westen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#6 Business Hotel in Rotterdam
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Emma 3*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Emma is a small and friendly hotel ideally located in the heart of Rotterdam. Public transport and the shopping area are right at our doorstep as are many cafes and restaurants. Rotterdam Central Station is at only 850 meters from the hotel. Your host, Luigi Orsini, and his team hope to welcome you. They will see to it that you will feel right at home, to further maintain an 80-years Rotterdam family tradition. ***At home in Rotterdam ... more   less 
Reservation Options:
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Also Known As:
Emma Hotel Rotterdam

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