1. Checked in and reserved a twin bedroom for me and my friend and we were given a double room. After arguing with the receptionist for 10 minutes (with excuses including they have no spare twin rooms) and asking for a refund, we were finally given a twin room (shocking, considering they had no twin rooms left).
2. Decor in the hallway and bedroom felt like something out of the 1960's and no security for the hotel. Honestly thought I was going to die in there. Nothing was from the 21st century and there was no telephone. No fire escapes sign posted and the elevator/lift was just a metal box which felt like a coffin. Seriously these may sound like I'm exaggerating but I'm not!
I was made to feel like rubbish and I would not recommend this hotel to anyone. I should know hotel standards. I'm studying hotel standards and journalism at university.
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- Also Known As:
- Grand Hotel Rotterdam