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“Trendy hotel with a perfect location!”

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Inntel Hotels Rotterdam Centre
Ranked #13 of 52 Hotels in Rotterdam
Certificate of Excellence
Mechelen, Belgium
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Trendy hotel with a perfect location!”
Reviewed 11 September 2012

We stayed here 1 night! And overall we were very pleased! The hotel is trendy and has a perfect location close to the Erasmus Bridge! Breakfast with bubbles included in the price! Also free access to the Spa and Fitness! Very friendly staff at reception/restaurant! We booked the standard City View Room, which is a bit less trendy compared with the public areas!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimmyhans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDMgr_InntelHotels, Front Office Manager at Inntel Hotels Rotterdam Centre, responded to this review, 13 September 2012
Dear Guest,

Thank you very much for your great review on Tripadvisor, I will make sure to pass on your positive feedback to all our staff!

We hope to welcome you back in Inntel Hotels Rotterdam Centre in the near future!

Kindest regards,

Simone van der Veen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
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English first
Brussels, Belgium
Level Contributor
152 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 10 September 2012

Nicely positioned hotel with nice architecture; excellent staff ensured the check-in of our group of 40people. Very well organised and very helpfull !!
Good beds in bedrooms; only small bathroom.
Excellent breakfast !!

Room Tip: Try to choose the side of the canal, making it a quiet night!
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  • Stayed April 2012, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JohVan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDMgr_InntelHotels, Front Office Manager at Inntel Hotels Rotterdam Centre, responded to this review, 13 September 2012
Thank you very much for your great review! I am very pleased to read that you and your group have enjoyed your stay at Inntel Hotels Rotterdam Centre.
It is a pleasure to welcome you back in Rotterdam!

With kind regards
Simone van der Veen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maastricht, The Netherlands
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2012

Such a nice hotel with really helpful staff. The spa was quiet and looking out the window over the Erasmus bridge at night while in the pool was definitely something!
The room had everything we needed for a weekend away in one of the most exciting cities in the Netherlands. It was clean, modern (the bathroom had a long window in it so you could look through the room out into the city) and well priced. Would definitely go back there. The location was great, perfect walking distance to the huge shopping centre with the bars, and also a 5 minute walk from some of the old harbours.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Theresa031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDMgr_InntelHotels, Front Office Manager at Inntel Hotels Rotterdam Centre, responded to this review, 3 September 2012
Thank you very much for taking the time of leaving such a positive review on Tripadvisor. I will definitely distribute your great comments about the hotel facilities and staff internally as we all do our utmost to make sure that you enjoy your stay at Inntel Hotels Rotterdam Centre.
We truly hope to welcome you back in Rotterdam in the near future (we are also opening a new 5 star hotel in Rotterdam around May/June 2013: Inntel Hotels MAINPORT. Maybe a great option for a future stay?).
Kind regards
SImone van der Veen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 August 2012

Had to spend a night in Rotterdam on a recent business trip to Netherlands and found the Inntel hotel on Tripadvisor. The hotel is well located on the Maas and within walking distance of the main shopping area and not too far from the Central station. We booked two panorama rooms and they are really good value for money. The rooms are spacious, modern and everything still very new. I had a nice view over the canals and my colleague had a view onto the bridge. Breakfast was not included in our rate of Euro100 and cost an extra Euro18 if pre-booked. It was pretty good had a wide variety of hot and cold items and was served on the ground floor overlooking the canals. We happened to be in Rotterdam on the day of the Road Racing event where the streets of Rotterdam are closed down for Formula 1 racing. If you coming to Rotterdam for that event then this hotel is well located. Its on the main tram line but you need to pay Euro 7

Room Tip: The Panorama rooms are great value for money, we were on the 5th floor on the River side. There is c...
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJAYCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 August 2012

I don't like to moan but:
On arrival we were told our "city view" room wasn't ready the only rooms that were were panorama rooms which were more expensive. We'd travelled overnight from Berlin and felt pretty rotten, wanted our room straightaway so felt rather blackmailed into this upgrade.

The upgraded room with the "much better view" was on the 2nd floor so the view was rubbish - basically of the traffic lights near a busy junction at the end of the Erasmus bridge. Clearly my understanding of the Greek word "panorama" was wanting (mind I kept my clothes on in the gym, so maybe I'm being pedantic).

We tried to use the "gym" and "pool" but the gym is only two or three pieces of kit and not worth bothering with - the resistance machine is unusable. The pool is too short to swim in. The sauna wasn't on when we were there, nor was the steam room or whirl pool. Compared to hotels boasting similar facilities in the UK and Germany this was very poor and disappointing.

We complained on departure, but other than being sympathetic and smiling nicely - there wasn't anything else done to make us happier.

The plusses - the breakfast is nice and was included in our price. The location is convenient for Rotterdam city centre.

Disappointing for us: we wouldn't consider staying here again.

Room Tip: Don't be conned into a "panorama" room on the lower floors. They're not panoramic...
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  • Stayed July 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DTR3197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDMgr_InntelHotels, Front Office Manager at Inntel Hotels Rotterdam Centre, responded to this review, 3 September 2012
Dear Guest,

First of all I would like to offer you my sincere apologies for our Reception staff that did not acknowledge your comments about your stay. I am very sorry to hear this and will directly discuss this with the staff. We normally do our utmost to make sure that all our guests enjoy their stay and I am very sorry that we have missed this opportunity to change your experience and feeling about Inntel hotels.

With regards to the City View not being ready upon arrival. We guarantee that our rooms are ready at 3pm, if you arrive earlier we will always check if your room is available, if not you can store your luggage free of charge and maybe visit the centre of Rotterdam. We also give our guests the option (if another roomtype is available) to upgrade yourself. Our intention is to give you another option and extra comfort (as this room is larger then the City View, design and different view) but surely not to give you a negative feeling about the hotel.

Please contact us if you visit Rotterdam again as we would really like to show you that we are indeed a great hotel to stay at!

Kindest regards,
Simone van der Veen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leuven
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 August 2012

We booked a superior room and got a nice room with private sauna (rather small) and a view over the Maas-river.
Rooms are clean, modern & nicely decorated with very comfy beds.
The hotel is only a 5-minute walk from the center of town and the main shopping area.
The staff was very helpfull and friendly.
Only negative point : breakfast is expensive (23 € pp) as well as the rental bikes (15 €)
We liked R'dam a lot and will probably choose the Inntel again for our next stays.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jokke62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDMgr_InntelHotels, Front Office Manager at Inntel Hotels Rotterdam Centre, responded to this review, 29 August 2012
Dear Guest,
Thank you very much for your positive feedback of your stay at Inntel Hotels Rotterdam Centre!
The Hästens Junior Suites with private sauna are our most luxurious rooms, located on the corner of the Design Panoama Tower. With the 2 large windows you have had a great view on the river Maas and I am very glad to read that you have enjoyed your stay in this beautiful room and that it contributed to your "Rotterdam experience".
For a future stay I would like to give you the tip of reserving your breakfast directly with your room reservation, it will save you € 5,50 per person.
I truly hope to welcome you back to Inntel Hotels in the near future.

With kind regards
Simone van der Veen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2012

Hotel is on the harbour and also on the tram line both good points. I would have rather stayed in a more central location it was a good walk to find attractions , restaurants and shopping. The hotel room was very small but clean and tidy. The bathroom was so small you had to stand in front of the toilet to close the door. We will be looking for a more central hotel in future.

Room Tip: not worth the extra for a view
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerthFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDMgr_InntelHotels, Front Office Manager at Inntel Hotels Rotterdam Centre, responded to this review, 21 August 2012
Dear Guest,

Thank you very much for your feedback regarding your stay at Inntel Hotels Rotterdam Centre.
You have stayed in a City View or Waterfront room in our Maasbuilding and I am very sorry to hear that your stay and the room did not meet your expectations. I would like to inform you that we also have more spacious, design decorated, Panorama rooms with a great view at the River Maas and the Erasmusbridge. We receive many compliments from our guests staying in the Design Panorama tower and I am very positive that you would enjoy the room too.
I truly hope that you would give us another chance when you visit Rotterdam again.
With kindest regards,

Simone van der Veen
Rooms Division Manager
Inntel Hotels Rotterdam Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inntel Hotels Rotterdam Centre

Property: Inntel Hotels Rotterdam Centre
Address: Leuvehaven 80, 3011EA Rotterdam, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > Rotterdam
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Rotterdam
#11 Luxury Hotel in Rotterdam
#11 Romantic Hotel in Rotterdam
Price Range (Based on Average Rates): £
Hotel Class:4 star — Inntel Hotels Rotterdam Centre 4*
Number of rooms: 263
Official Description (provided by the hotel):
Inntel Hotels Rotterdam Centre is uniquely located at the bank of the Maas and at the foot of the Erasmus bridge. This unique situation on the waterfront makes it ideal for a few days together away-from-it-all, for a meeting, for a meal or a reunion with family or friends, for organizing a party or a longer business stay in a professional ambiance. Inntel Hotels Rotterdam Centre offers you a magnificent view over the Maas and the Rotterdam skyline. ... more   less 
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Also Known As:
Inntel Hotels Rotterdam Centre Hotel Rotterdam
Golden Tulip Rotterdam Centre
Rotterdam Golden Tulip

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