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“stylish urban retreat: excellent value for money”
Review of citizenM Rotterdam

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citizenM Rotterdam
Ranked #2 of 55 Hotels in Rotterdam
Certificate of Excellence
Reviewed 26 January 2014

We chose the place to crash after a nice jazz concert in town. The modern stylish reception has a great view on the old harbor and the heritage "white house" , Europe's tallest high rise building at the time". It also has the atmosphere of a trendy living room with plenty of different angles to either chat or drink or read in one of the many art or photo books. The staff is very friendly without pushing their presence on you. Efficient self service check-in. The 24/7 bar gives you the flexibility to njoy a drink or take a bite whenever you want it. True the rooms are small, but with such an inviting reception why bother? Shower is comfy and relaxing and the wall to wall bed in front of a huge window is comfortable. Not noisy at all. With the tablet you control the whole room (lights, optional color effects, blinds, free movies& television). Wifi is free for the global citizens. Parking is at walking distance. We had to think hard for a point of improvement: they could serve a better cappuccino!

  • Stayed: January 2014, travelled as a couple
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Thank Dutchitalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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949 - 955 of 1,634 reviews

Reviewed 20 January 2014

I had a great night in CitizenM Rotterdam! It's a really new hotel, it opened last December.
Location is great, train/subway/tram (railway station Blaak) are in front of the hotel, it's close to the area 'Oude Haven' where you can find cosy restaurants and nice bars with a harbor view.

The hotel is very modern with design furniture like the beautiful group of lamps on the ceiling at the lobby.
The rooms are all the same, only choice you got is harbor view or city view. The city side is kind of under construction so I can recommend to choose the harbor view.

First time you step into the room it can be a bit surprising, because it is a small room (not like the rooms you usually see). But once you take a seat, look around you'll get used to it.
So don't let the size scare you off!

Instead, enjoy the huuuuge bed, the and all the high-tech stuff you can find in the room.
For example every room is equipped with a Samsung tablet with several room control functions (temperature, lighting, curtains, etcetera). The tablet works also as your tv remote and you can surf on the internet with it. You can even control the color of the shower light with it, every color of the rainbow is possible!
The bathroom is more like a big cabin made of matte glass. Inside you find a nice rain shower and the toilet. The basin is placed in the room itself.

The room is very functional, they've used every centimeter of the room and it doesn't make me feel claustrofobic at all. I thought it was really relaxing and didn't feel the urge of leaving the room haha.

Also the lobby is very nice, the bar looks modern and is 24/7 open. We took some nice cocktails there. It's a nice place to hang out and of course you only have to take the elevator to be back at the room.
The rest of the lobby is made into several living room areas, where you can relax and watch tv.
Just like breakfast, there isn't a seperate breakfast area like most hotels offer.

I almost forgot to review the crew, everyone is very helpful and kind! Fun to see they have employees from all over the world (UK, Lithuania, Brazil), it gives it an international feel and made me feel comfortable.

So if you like modern/design/high-tech and want to have an experience instead of a regular hotel, be sure to book a night at CitizenM!

Room Tip: When picking a room, choose the harbor view!
See more room tips
  • Stayed: December 2013, travelled with friends
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Thank LSartistes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

Recently CitizenM opened their latest hotel. Rotterdam is a lucky town because now it has a great design hotel for travellers that travel on a normal budget but still like to stay in style.

As you can see in other reviews the hotel just opened in December. So everything still looks and feels new. The lobby an canteen area look very nice with all Vitra furniture and great art e.g. by David LaChapelle and James Aldridge. Self check-in and check-out is very efficient with always an employee close by to offer assistance

The rooms are not enormous but for Dutch standards a very decent size. It has the latest electronic gadgets which can be controlled by a Samsung tablet in the room. The room was clean and smelled fresh. Decor of the room is not as luxirous as the lobby but still a great design. Bed and pillow were very comfortable.

Location of hotel is perfect close to parking garage Oude Haven and things like the Museumpark within a circa 30 minutes walking distance.

I did not have the breakfast buffet but just an egg salad sandwich with bacon which was fresh and tasty. Also the espresso was tasted very good.

The special opening offer was 60 EURO for one night which is really a bargain. You really cannot find a cheaper place with so much stylish features in Rotterdam. I will certainly come back a next time.

Room Tip: At check-in choose a room with a view on the old harbour
See more room tips
  • Stayed: January 2014, travelled solo
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Thank GerhardvN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

Spent two nights at the new citizenM, and the quality compares to the other location (Amsterdam city) I've stayed at. It is very easy to reach from Rotterdam Centraal train station, and there are great attractions, restaurants, and shopping within a 15-20 minute walking radius.

Despite only having been open for a few weeks, the staff are already seasoned professionals, very friendly, and always helpful. Bridggit was particularly nice and helpful, both at the beginning and end of a very long shift. She and her colleagues at the bar also make some of the best cocktails I've had in Europe.

The only small flaws I found with this new location were that the Samsung tablet controller in the room seemed overly glitchy and required restarting a few times. Also the elevator controls were overly complex and landed us in the service rooms on more than one occasion.

  • Stayed: January 2014, travelled as a couple
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Thank J-and-E_Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

great hotel !!!!! The staff helps you for anything you need, always smiling and open to discussion. Warm atmosphere, great rooms, all clean.
BRAVO to the barista / bartender, he REALLY cares about the quality : he made us unforgetable cocktails. Even the cofee is different it : watch them doing it and you'll understand you did not land in a regular hotel.

  • Stayed: January 2014, travelled as a couple
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Thank 820greg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

Fantastic ambiance, such a nice interior. All kinds of open rooms different of design in a big lounge. We choose a 2 bench, 2 chairs environmental experience for a small gathering of friends. It was so homy and pleasant. The view is so beautiful, the old harbour and the White House are a rare antique part of bombed down Rotterdam. The shakerboys explained their cocktails and we all had our personal choise with a plate of delicious sushi. We got a sight-seeing of the rooms that are really cheap €59 as an introductionprice. Rooms are all the same with superbeds, the same quality as in the 4seasons hotels. The room was impressive, simple and adequatly decorated. very nice is the extra spheric lightshow Ipad regulated according to your mood. We had a wonderfull time in this brandnew hotel. We like to send our friends there when they visit us in Rotterdam.

  • Stayed: December 2013, travelled with family
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Thank Annawytte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Well only a glowing report for this hotel and our first experience here! It's been a while since we stayed at a place where the staff genuinely seemed to be enjoying their jobs and making sure their customers had a good time.

The hotel is very cool and everything has been thought of in the rooms, even to the smallest detail (international plug sockets already in the walls so you dont have to mess around with adaptors!).

Bed was gorgeous and comfortable. We took breakfast as an after thought and were pleasantly surprised by fresh croissants and helpful breakfast staff.

Conveniently located by public transport and by water (oude haven), and the maritime museum. A few bars a stone's throw away. Check out Stockholm for trendy people and good cocktails!

  • Stayed: January 2014, travelled as a couple
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Thank L A D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM Rotterdam

Address: Gelderseplein 50, 3011 WZ Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 55 Hotels in Rotterdam
Price Range: £66 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM Rotterdam 4*
Number of rooms: 151
Official Description (provided by the hotel):
Located at Rotterdam's historic yet hip Oude Haven with lovely views of the port, citizenM offers 151 rooms of affordable luxury. Enjoy free Wi-Fi in the entire hotel, a chic Vitra living room style lobby with free iMac access for your convenience, a MENDO library collection for your reading pleasure, 24/7 on-site dining and cocktailing at canteenM, hi-tech tablet MoodPad in every room with free movies, wall-to-wall window for peeping the view, high pressure rainfall shower and bespoke amenities, and of course the ever popular XL king-size bed with luxurious linens to sink into. ... more   less 
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