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“Live the special experience!”
Review of citizenM Rotterdam

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citizenM Rotterdam
Ranked #3 of 52 Hotels in Rotterdam
Certificate of Excellence
Reviewed 23 March 2014

We visited Rotterdam and had the pleasure to stay at CitizenM. The location is excellent, near Station Blaak, direct in "de oude haven" and in the direct vicinity of the center of Rotterdam.When entering the hotel you feel the warm welcome, The staff is extremely friendly, always a nice smile and a helping hand. The concept of the hotel is special and modern. A nice room with all the things you need for a nice stay over and downstairs several cosy lounge areas/sitting rooms and a business center with modern equipment. Wifi is free and easy to use.
The heart of the hotel is the Canteen M. Here you can order your drinks, bites, meals and enjoy the hotels and have a chat with other guests.
Staff is well informed and give tips about shopping areas, metro and special diners.
I like to recommand CitizenM to all travellers, business and pleasure.
I think especially business travellers enjoy CitizenM fot its open caracter, which makes a business trip more relaxed, renewed and worth wile.
"Live the experience of CitizenM, it is great".

Room Tip: rooms with view of the old harbour, enjoy it!
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  • Stayed: March 2014, travelled as a couple
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1  Thank Eveline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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855 - 861 of 1,513 reviews

Reviewed 18 March 2014 via mobile

I've spent one night in this futuristic hotel in the heart of Rotterdam.
The rooms and design are a breath of colors and minimalistic.
The Internet speed connection is amazing and the bed is excellent.
I personally loved it, the lounge areas are warm and familiar. The only negative aspect is given by the washbasin. It is located in the open space of the room and doesnt give space to wash properly. The water pours out and leaves the floor wet.
Breakfast is fine but not complete in terms of hot servings.
An address to keep preciously in mind when travelin to this beautiful city.

Stayed: March 2014, travelled on business
Thank Leonor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

Everything here has been well thought out. Helpful staff, even shopping tips were A1. Food- perfect- ready when you are- gourmet pre pack food items were top quality, top flavor and reasonably priced. Embarrassed to say, we are not super computer geeks and had to ask twice how to work everything, but with friendly quick staff we easily watched a coupled of movies- Very comfortable on the bed watching movies. Loved the shower. Only drawback is there is no spot to place luggage or larger toiletry stuff, minor issue as everything else was very comfortable.

Room Tip: Face the water for a better view.
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  • Stayed: March 2014, travelled as a couple
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Thank Teresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

CitizenM is by far the best hotel I have stayed in. The staff were so friendly and welcoming and the hotel itself is really modern and cool. Being able to control everything in the room with a tablet was really unique and the room itself was comfortable with a lovely view. The variety of food and drink available was just right with a cocktail to suit everyone. I would definitely recommend this hotel and will be staying there again in the near future. Thanks for making our stay so enjoyable!

Stayed: March 2014, travelled as a couple
1  Thank Kmt90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

We were on holiday in Amsterdam and decided to come to Rotterdam for a night away. We got off the train at Rotterdam Blaak and 2 minutes after exiting the station we were at the hotel. We were given a nice room with a harbour view. Everything is controlled by a tablet which is really cool especially changing the mood lights in the shower when someone is using it. :)

Whole place very nice especially the bar/lounge area who serve very tasty cocktails. Bar staff really friendly too and gave some recommendations of what we could do in Rotterdam and of cocktails to try.

Room Tip: Harbour view is a must
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  • Stayed: February 2014, travelled as a couple
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1  Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

This Citizen M doesn't have the adorable wacky glass cylinder bathrooms the one in Amsterdam Zuid does, but . . . GREAT location, friendly staff, and the overall outstanding Citizen M community experience. Love this place. Super fast internet, great comfortable "living room," and rooms that are quiet and delightful comfortable to sleep in. If you haven't stayed at a Citizen M before, do it--it's not ideal for families because the rooms are TINY but the community environment downstairs is unique. The warmth and friendliness of the world's best youth hostels scaled to an adult comfort level. :)

Room Tip: They only have huge king beds.
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  • Stayed: January 2014, travelled on business
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1  Thank ResultsWriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

A super hotel with everything a business or leisure traveller could want. Immaculately clean, super facilities and great location.

The visit was slightly sullied by a follow-up mail saying I was being charged for taking a stuffed animal called Marvin from the room and hadn't paid a part of my bar bill. I wasn't impressed and told them so. It turned out that there was some internal mix up and I was offered 25% discount and free breakfast on my next visit - and an apology.

So - any business can mess up but it's how you deal with it . . . and they did so very well.



Howard Bellaby


Stayed: March 2014, travelled on business
1  Thank Howard-Bellaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM Rotterdam

Address: Gelderseplein 50, 3011 WZ Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 52 Hotels in Rotterdam
Price Range: £66 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM Rotterdam 4*
Number of rooms: 151
Official Description (provided by the hotel):
Located at Rotterdam's historic yet hip Oude Haven with lovely views of the port, citizenM offers 151 rooms of affordable luxury. Enjoy free Wi-Fi in the entire hotel, a chic Vitra living room style lobby with free iMac access for your convenience, a MENDO library collection for your reading pleasure, 24/7 on-site dining and cocktailing at canteenM, hi-tech tablet MoodPad in every room with free movies, wall-to-wall window for peeping the view, high pressure rainfall shower and bespoke amenities, and of course the ever popular XL king-size bed with luxurious linens to sink into. ... more   less 
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