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“Book direct, get 15% off and FREE drinks!” 5 of 5 bubbles
Review of citizenM Rotterdam

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citizenM Rotterdam
Ranked #2 of 52 Hotels in Rotterdam
Certificate of Excellence
Manchester
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Book direct, get 15% off and FREE drinks!”
5 of 5 bubbles Reviewed 20 August 2014

After making a booking error in a very expensive hotel in Rotterdam we needed a cheap place to rest our heads for the final night of our trip to the Netherlands. Booking.com showed us this hotel was 69euros for a night and it had 91% review score so we clicked onto their website to see the rooms. We signed up to become a citizen and got the room for 59euros.
Basically its a very simple idea - all bedrooms are the same (small but not too small) and are for sleeping and washing in - everything else is done in the "living spaces". Their is a well stocked bar area and food available 24/7. The staff are very friendly and helpful. Check-in/out was all done yourself on the computers at the top of the lifts and literally couldn't have been easier.... they even leave pens around for you to pinch and do their advertising for them!
Everywhere was spotless and very modern and a great atmosphere.
When we checked in we got a little reciept for two free drinks so we went over to the bar and being English were just expecting soft drinks or coffee but no - ANY drink you could pick - so we had cocktails! They were great, really tasty and made right in front of us. The bar staff were very nice and friendly.
The room was all controlled by a tablet - the TV, curtains, blinds, lighting - everything! My favourite was the "mood lighting". The bed was massive and really comfy and the view over the cobbled square was lovely.
We would definitely return to CitizenM hotels over the world as the concept is brilliant.

Room Tip: All rooms are the same.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grace R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,184 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bruges, Belgium
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

This hotel is great for a geek like me. You get a tablet in the room with which you can control lighting, air conditioning, the blinds, and the TV. It didn't always work immediately (the TV took several tries to switch on), but it was still fun and convenient.

The room is small but has everything you need: a spacious shower (with colored LED lighting), washing table, small desk, a chair, and last but not least: a large (king size) bed right against the large window (small people may have to climb in though, as it is a high bed). All in a beautiful designer interior.

The location is superb. It's close to the big square at Blaak, it's right next to the metro station (as in 20m or something), and it's a 1-2 minute walk from several restaurants surrounding the water (gorgeous view on old boats): Mexican, Tapas, traditional, cocktails, etc etc

The breakfast offers lots of choice and was delicious (try the pancakes!). The only minor thing here was that it seemed a little hectic. We had to wait in line for the coffee, which isn't a big deal for me, but the line wasn't too clear and it took a while. I had to ask for a knife and when we went for seconds, our (still half full) coffees had already been cleaned up. They could also use an extra table.

But this doesn't really reduce the overall experience. The staff was very friendly, rooms (and hotel in general) were very clean. It's not cheap, but it is a more than decent hotel.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PeterMorli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europe
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

Nice hotel, good location. Citizen M hotels respond to your basic needs as a traveller: good bed, nice shower, clean rooms. Trendy and hipster atmosphere, but very correct. We've stayed at the Citizen M hotel in Amsterdam (city) and were very pleased with what we found: a comfortable, functional room with everything we needed on our city trip. Here in Rotterdam, we were not disappointed either.

Rooms are no huge ballrooms, beds can't be separated and they don't do room service. They mention that on their website: people who complain about this, should inform themselves better before making a reservation.
So, this hotel is less suited for people travelling with loads of lugage they absolutely want to unpack, or for people sharing a room that don't know each other very well. For a citytripping couple (like us) it's exactely what you're looking for.

Car park around the corner: Blaak 16, cheap (12€/day) and close to the hotel. Train station close by.

Some tips for restaurants:
Italian restaurant Gusto http://www.tripadvisor.com/Restaurant_Review-g188632-d1007020-Reviews-Gusto-Rotterdam_South_Holland_Province.html
Picknick, for a great breakfast or lunch http://www.tripadvisor.com/Restaurant_Review-g188632-d4469932-Reviews-PickNick-Rotterdam_South_Holland_Province.html

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank S D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

Great location! The room is clean and cosy. Very good value for money. Had a great stay in August. Everything was nice and I found it very modern. It is a nice to be able to control everything with a Tablet! Public areas very comfortable with bar, books and computers. I will go back. Very good value for money .

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank touriste2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 August 2014 via mobile

Hotel is next to blaak metro station. Easy to go downtown by walk, by tran or metro! It takes only 5 minutes. We had a great time for sure! Watching movies on demand and snoozing in our super comfy king size bed!! Splendid! Rooms are extra clean btw.

Stayed August 2014
Helpful?
Thank Gözen Ç
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton and Hove, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

Had a great stay here a few months ago . Everything was perfect and I found it a wonderful breath of fresh air.Public areas very comfortable with bar and television . Many quirky things to look at and some interesting books. Room was small but perfectly formed . Ticked all the boxes and will not hesitate to go back .Very good value for money .

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suzielottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 15 August 2014

Great location, big clean room with a panoramic window and comfortable bed, friendly staff, decent price. I didn't give it 5 stars for one reason - I stayed there in February and it was really cold in the room at that time. Can't say much about breakfast or other services, because I didn't use them.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dg_the_muse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM Rotterdam

Property: citizenM Rotterdam
Address: Gelderseplein 50, 3011 WZ Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #2 of 52 Hotels in Rotterdam
Price Range (Based on Average Rates): £
Hotel Class:4 star — citizenM Rotterdam 4*
Number of rooms: 151
Official Description (provided by the hotel):
Located at Rotterdam's historic yet hip Oude Haven with lovely views of the port, citizenM offers 151 rooms of affordable luxury. Enjoy free Wi-Fi in the entire hotel, a chic Vitra living room style lobby with free iMac access for your convenience, a MENDO library collection for your reading pleasure, 24/7 on-site dining and cocktailing at canteenM, hi-tech tablet MoodPad in every room with free movies, wall-to-wall window for peeping the view, high pressure rainfall shower and bespoke amenities, and of course the ever popular XL king-size bed with luxurious linens to sink into. ... more   less 
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