Stayed in this hotel for only 1 night on 28th of March 2007. Even though we booked 2 rooms, when we arrived we were told there was only one room booked for us. We had to wait 20 minutes until they could assign us a second room. Room was very small with a kitchenette in one corner. Shower room was very simple without even a shower tray to stand on. Water drained through a hole on the floor. There is no air conditioning and the room was very hot and stuffy. Some rooms overlook the railway so if you want fresh air you will have to listen to trains passing by. However, that was not the worst part. The soap dispenser in the toilet dispensed not soap but some dirty black liquid! Even after having asked for soap a couple of times, we did not get any. There is also no hotel toiletry provided. So if you happen to be staying only for 1 night on business and did not bring your own, you are in trouble. The IKEA bed did not have a headboard and the sheets were torn and holed in a few places. The room was so cramped that in order to get into the bed you had to climb in from its foot. The walls, doors and the sofa were dirty with marks and there were what we thought to be dog hairs on the carpet. When we expressed our discontent all we got was an insincere "oh such a shame".
We paid a whopping 175 Euros for one night for a room which is not any better than a cheap student dormitory. I do not intend to stay in this hotel ever again and will only recommend it to those I despise.
The locals were not very complimentary of the area where Best (!) Western Art is situated and -it may have been a slight exaggeration- we were advised not to go for a stroll after dark.
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- Also Known As:
- Rotterdam Best Western
- Best Western Rotterdam