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Reviewed 4 December 2008

The experience rate is "Average" but not because of the hotel, but because of the experience we got in the Netherlands. When we got to the Benelux (it was hard to find and the neighborhood was a bit scary), we had to carry our luggage to the 2nd floor on the stairs, 'cos no other opportunity was given; the staff did not know good English, but tried to be helpful. The room was small, there was a big bed in it and that's it. The tv was broken, at least we could not use it. A plus is that there was wireless connection. If you are not an easy sleeper, the neighbors will probably give a hard time in the evening, the walls being very thin. If you took a shower, the whole bathroom got wet and floody; there was no place for our luggage...very very small room, not enough for two people, it was not cleaned properly (only the bathroom was clean)...so it is rather a hostel than a hotel. It happened that we could not enter our room because the card was locked after three days, but it was solved easily.
We would probably not go back to the Benelux, even if the average experience of Netherlands was good.

  • Stayed: December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank Ágnes R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2007

I stayed here with a companion for two nights, on the advice of a friendly agent at the tourist bureau. Let's just say I won't be returning. It's not that I had any high-falutin' expectations of a hotel at 40 euros a night, but it lacked all the charm that made us fall in love with similarly priced and sized hotels we stayed at in Amsterdam, Brussels, and Antwerp. First off, the location is not great - it's a across the Angel Bridge from the rest of the city in a rather depressing neighborhood. It is convenient to a tram stop, but make sure you catch the last tram if you're out on the "mainland" - we had to do some serious walking when the final tram forced us out two stops early. When you're buzzed into the building (the security is pretty tight), you're greeted with a hike up a number of flights of dizzyingly steep and nauseatingly ugly blue stairs. The room was decently furnished, but the TV was broken, the comforter was about 3/4 the size of the bed, and we were given one towel, about the size of a dish rag. We requested additional towels and bedding, and were given another of the mini-comforters. The shower was a real joy - in fact, the entire bathroom converts into a hot tub as soon as you turn it on. As a result, I had to turn the water on, get wet, turn the water off, kick the water that was flooding the bathroom towards the drain, soap up, turn the water on for another 5 seconds, rinse, kick water toward the drain, and etc. Staying here was a negative experience, especially considering the quaint, sweet, friendly hotels we stayed in elsewhere, for as much if not less than the Hotel Benelux. Do yourself a favor and look somewhere else if you're staying in Rotterdam - which, incidentally, I wouldn't recommend as a tourist destination. Really a disappointment through and through.

Stayed: June 2007
5  Thank muffinmanX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2016
Google Translation

  • Stayed: March 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2015
Google Translation

Room Tip: Zoek een goed hotel of een goedkoop hostel. Dit is geen van beide.
  • Stayed: April 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014
Google Translation

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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