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“Quite expensive”

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Bastion Hotel Rotterdam Alexander
Ranked #32 of 52 Hotels in Rotterdam
london
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Quite expensive”
Reviewed 28 August 2009

Clean and well equiped room. Bed not great but good enough. Ample space. The safe did not work. Location is not good. Its a 15 min walk from Alexander station, which is 10min overground train to Centraal Station. Another reviewer says there are no pavements down, this is not correct, but you can walk off the pavement path if you dont look ahead. I believe I was there the same night as this gentlemen, as I overheard that conversation.... I had the meat Lasagne! Like the other meals it was very good and surprisingly well priced. The mini-bar is also not badly priced by other hotel standards.

Breakfast I was unhappy with. As noted by another review, they do not replace the food, in actual fact, the lady stood about while I was putting food in my plate, as soon as I sat down she brought out more, WHY? The staff really are hands off, they buzz about asking if you want anything etc, but in my case I actually like that. I dont even like the usual "is your meal ok/everything to your satisfaction?". Here they let you get on with it, other people would consider that rude i guess.

On the whole I was quite happy, but like every hotel in Rotterdam, its very expensive. A great facility there is free-wifi. Id give this hotel 3.5 stars.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neofytos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2009

1. Breakfast ends at 1030. Arrived at breakfast at 1020. There was hardly no food available. Food was not being refilled. Spoke to Asst. Manager about it. She was very rude, arrogant, not customer friendly. Very negative attitude. Her comments were:
"It's finished, no more food is being put out". She even said: "So, you just don't eat".

2. Room key was defect. Desk personnel was not allowed to issue a new one until the next morning.

Stayed July 2009, travelled as a couple
Helpful?
Thank rmd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rotterdam hotels

Surrey, UK.
Level Contributor
60 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 5 May 2008

We booked our stay using the Bastion Group website, and that worked fine - we were expected when we arrived.

The hotel is located just off the Rotterdam Ring (NE corner), on a busy suburban street, Hoofdweg. It is thus easy to access, and it has its own, free, carparking, both above- and under-ground. There are no shops in the immediate vicinity, but the major Oosterhof/Alexandrium shopping centre is about 2km east along Hoofdweg.

The hotel is new, opened in November 2007, so it's pretty much unmarked, as you might expect. That said, there's still some niggling post-contruction details they should attend to (squeaking doors, dusty windows, etc). Our room was of average size, nicely furnished and with two very comfortable beds. There was a fridge and tea/coffee facilities (albeit in very meagre quantity). The room was air conditioned by an effective, silent, system.

Although there are busy roads nearby, the rooms are not just double-glazed, they are double-windowed and this was totally effective against outside noise - very impressive.

The hotel is wi-fi equipped throughout, and this is an internet terminal in the lobby, free for guests.

There is a bar and sizeable restaurant - they looked fine, but I cannot comment further as we did not use them. A 3-course menu was advertised for Eur19.00.

This new, modern, hotel provided comfortable accommodation for us in our required area of Capelle (where, otherwise, hotels are rather few and far between). We would recommend it as such.

  • Liked — New hotel, handy for Capelle.
  • Disliked — No big problems
  • Stayed May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Capelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northants UK
Level Contributor
214 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
Reviewed 5 December 2007

However a very enjoyable experience, a very good price €90 including a great breakfast.
The food is exceptional, and reasonably priced as are the drinks.
The hotel is brand new so obviously clean, and the staff are superb.
This indeed a fine hotel foe business travel!

Stayed December 2007
Helpful?
2 Thank Earby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bastion Hotel Rotterdam Alexander

Property: Bastion Hotel Rotterdam Alexander
Address: Hoofdweg 40, 3067 GH Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#19 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bastion Hotel Rotterdam Alexander 4*
Number of rooms: 105
Official Description (provided by the hotel):
Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Hotel Rotterdam Alexander offers a 24-hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Hotel Rotterdam Alexander is a comfortable four star hotel situated along the A20 and A16, near the centre of Rotterdam and a walking distance from the Kralingse Bos. The hotel is ideal for business guests because the hotel is well accessible by car. Only a ten minute drive of the Bastion Deluxe Hotel you will find the world dock and architectural city of Rotterdam. Lovers of nature and water will find the "Kralingse Forest" and the "Kralingse Plas" within walking distance. Rooms The hotel has 105 comfortable deluxe rooms. The deluxe rooms are equipped with a television, a modem, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 
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Also Known As:
Bastion Terbregseplein Rotterdam

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