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“Best hotel in Town”
Review of Hilton The Hague

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Hilton The Hague
Ranked #1 of 67 Hotels in The Hague
Certificate of Excellence
Antwerp, Belgium
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Best hotel in Town”
Reviewed 26 August 2012 via mobile

A warm personalized welcome.
Great valet parking , wonderful food, spacious modern rooms .

Those are only a few of the may more
Experiences that I had this weekend in Hilton The Hague.

Thanks to all the staff for our great weekend , we really enjoyed it!

Regards

Vincent

  • Stayed August 2012
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Vincent_D_BE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 27 August 2012
Dear Guest,

Thank you so much for your nice words on TripAdvisor! I am pleased to read that overall you had a most enjoyable stay with us in Hilton The Hague.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Norwegian first
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English first
france
Level Contributor
234 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 23 August 2012

We immediately received an upgrade to a wonderful and big room with immense bathroom ( shower and bath) on the clubfloor.
Club is fabulous. Great value for money.
Hotel and service first class! We are looking forward to our next stay.
By far the best Hilton we have ever stayed.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank FranceMartine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 27 August 2012
Dear Guest,

Thank you very much for your kind response on TripAdvisor. I am pleased to read that overall you had a most enjoyable stay with us.. Thank you again for your valuable feedback and I look forward to welcome you back in the near future.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2012 via mobile

I stay here at least once a month and it never fails to impress me. I've stayed in many Hiltons and this is by far the best, the staff are some of the most friendly and attentive I have ever encountered. Well worth a stay if you're in the area, but can be overpriced on occasions.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJW7178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 27 August 2012
Dear Guest,

Thank you for having taken the time to write on TripAdvisor, regarding your stay with us in Hilton The Hague. I am very pleased to read that overall you had a most enjoyable stay with us. I look forward to welcome you back in the near future.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atyrau, Kazakhstan
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 August 2012

Having spent several nights in Hilton Kuala Lumpur last March this was our first 'Hilton' stay in Europe. Our expectations were not completely met.
The rooms are ok, big enough and with a beautiful bathroom. But we've had some troubles with lighting and with the television.

We found the executive lounge disappointing. Large balcony, but small and narrow inside. The executive breakfast was not good, hardly any choice and refill took a long time. We decided to attend the 'normal' breakfast the second morning. Much more choice and variety there!

Entering the hotel with suitcases is weird because a 'ramp' seems to be missing in the hallway. The valet parking was ok, but sometimes it took a while before the car was available and the charges for parking are ridiculous high. (parking is situated a few blocks from the hotel, I know)

The Hague is our 'home town' so I can only be ultimate positive about the city :-) Beautiful to be back, even if it was only for a few nights before we flew back to our 'new' country.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ester E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 31 August 2012
Dear Guest,

Thank you for your response on TripAdvisor. I am pleased to read that overall you had a most enjoyable stay with us. I have also read your comments about breakfast in the Executive Lounge and I will discuss this with our Chef. For a hotel that has recently opened, your detailed feedback is very beneficial to continue to improve our facilities and services.
Thank you again for your valuable feedback and I look forward to welcome you back in the future.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dublin, ireland
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 19 August 2012

We loved our large, comfortable room with extremely comfortable bed, very modern bathroom and great location. The staff were very kind and helpful. We would certainly stay there in the future. The lobby is stunning especially at night. A special area on the front counter for kids to "check in" .

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nancenet70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 27 August 2012
Dear Guest,

Thank you for your response on TripAdvisor. I am very happy to read that you liked your stay and the rooms in our hotel. We would like our guests to consider our hotel as a home away from home and it is always nice to read that we did succeed.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
melbourne
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 August 2012

Thanks so much to ALL at the Hilton Den Hague. We had a fabulous stay and would definitely recommend the place to everyone! Especial highlights include - the free circus tickets! This was the BEST night out ever, and our three year old had her first pony ride and says it was the highlight of her trip to Holland. We also loved the nespresso machine in our suite! The restaurant staff in the breakfast area were top-notch, their service first-rate and found them incredibly friendly and personable. This was our first Hilton stay, and couldn't fault it, we will be back!!!

Room Tip: If you need more room with children, book a deluxe suite, it's really spacious!
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank groveromy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 15 August 2012
Dear Sir, Madam,

Thank you for all your kind words on TripAdvisor. I am very happy to read you enjoyed your stay with us. Nice to hear that there will be always beautiful memories for your daughter after the circus and her first ponyride! I look forward to welcome you back in the near future!

Kind regards,

Jolijn Zeeuwen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
103 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
Reviewed 11 August 2012

We had high expections before arrival because of friends reporting their satisfaction with this hotel. Our expectations were fully met, some of them even exceeded.
This hotel has very motivated and mostly competent staff. There was less compentent staff in the breakfast restaurant. No doubt, very friendly, customer oriented attitude but somehow very disorganised. This kept us away from trying the restaurant in the evening.
The building itself is modern (it is brand new) and has a very good atmoshpere. There is a construction going on at the neighbouring grounds. One room service member told us, that this will be the spa. (Again here: friendly staff)
Front desk: friendly, competent, fast.
The room was well appointed. Ours faced the street, so we kept the windows closed an the a/c on. However, there was some noise from the hallway. We found out, it was the staff delivering to the executive lounge in the morning or cleaning up at night. They let the door go and it closed with noisy repeatedly before 6.00hrs in the morning or after 23.00hrs at night. Not too noisy but loud enough to wake us up. We discussed this issue with an executive loung staff member. (Again: concerned for customer satisfaction). It helped somewhat
Executive lounge: not the broadest choice, but there was a choice and alcoholic drinks remained after 20.30hrs. This was very appreciated With Hilton's reinforcement to the rules we often experience it the restricted way). The lounge is very bright, has a large balcony but limited seating. Well, which executive lounge does not? (Again here: helpful staff members)
Housekeeping: did a very good job and turndown was available
Technician: we needed one since the tv was suddenly unplugged and the LED lamp at bedside did not switch of totally. It glowed through the night what was a little disturbing. (Again: fast, fiendly, skilled, motivated, reliable).
Location: Residential area right at the threshold from a very nice urban street. Very short walking (and very pleasant walking) into the city center. Tram and bus stop 3' walking.
The Hague: very beautiful, friendly, much more quite and much more relaxed than Amsterdam. Two big plusses (as if The Hague and this Hilton are not enough plusses yet): 15' by tram to the sea side (Scheveningen with architectonical catastrophies but jewels, too - and a nice promenade) or 15' by bus (Kirkdujnen, if I remember right, very small and more quiet) AND some more minutes by tram to Delft. When you are in The Hague, don't miss Delft.
Would we return? Definitely to The Hague, since we missed many attractions although we stayed 3 nights and defifnitely to the Hilton.
Did I exaggerate? I really don't think so. We loved being there. Thank you, all staff at Hilton The Hague.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 15 August 2012
Dear Guest,

It was a pleasure to read your comment on TripAdvisor. I am happy to see that overall you had a most enjoyable stay with us and that our staff did a great job. Your feedback is incredibly valuable to us, as it best evaluates our product and services offerings. We will discuss your comments in our management team.

Thank you again for your evaluation and I look forward to welcome you back in the near future.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton The Hague

Property: Hilton The Hague
Address: Zeestraat 35, 2518 AA, The Hague, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in The Hague
#1 Luxury Hotel in The Hague
#1 Family Hotel in The Hague
#2 Romantic Hotel in The Hague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton The Hague 5*
Number of rooms: 195
Official Description (provided by the hotel):
Stay at Hilton The Hague, situated in the old city center and embassy quarter, just a few steps from the Dutch Parliament, close to high-end shopping and many famous museums. The Hague Central train station is located five minutes from the hotel, offering connections to Rotterdam-The Hague Airport, Amsterdam Airport Schiphol, and the city centers of Amsterdam and Rotterdam. Amsterdam Airport Schiphol is just 30 minutes away and easily accessible by train and car. The Hague's famous museums, palaces and bustling squares are within minutes from this centrally located hotel. Set in the former head office of Dutch Post, the hotel features spacious guest rooms and suites. Relax after a busy day in contemporary surroundings at Hilton The Hague. Sip a chilled Dutch beer at Bar SPARK's brand new waterside terrace, and savor French cuisine with a local touch at Restaurant Pearl. Meet with friends in the hotel lobby or dine alfresco on the terrace. As an additional service to its Guests, the hotel offers complimentary WiFi in all public areas. Maintain your fitness regime at the 24-hour complimentary fitness center. Carry out business with ease in the complimentary business center. Stay connected with friends and family using high-speed wireless internet access. Enjoy the contemporary design and host a stylish business meeting or social event at Hilton The Hague. Choose from 11 versatile meeting rooms or the ballroom 'The Mesdag', accommodating up to 320 Guests. All meeting rooms feature natural daylight, individual air-conditioning and are equipped with modern A/V equipment ... more   less 
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Also Known As:
Hilton The Hague Hotel The Hague

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