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“Excellent room, good location, helpful front desk”
5 of 5 bubbles Review of Hilton The Hague

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Hilton The Hague
Ranked #1 of 67 Hotels in The Hague
Certificate of Excellence
Doncaster, United Kingdom
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent room, good location, helpful front desk”
5 of 5 bubbles Reviewed 17 June 2014 via mobile

I stayed here with my son for a long weekend that coincided with Kings Day. A bit outside my normal holiday price bracket but this was I think a discounted weekend rate and I was looking for a good room with twin beds.

The hotel is a short walk - perhaps 15 minutes - from the main parts of this fine and interesting city. It is a modern, well built hotel with a really excellent bedroom, bathroom etc. Absolutely fine. Seemed to have good,insulation from noise. The hotel staff were all very friendly and gave us useful clues on where to go on such a busy weekend.

We didn't sample the bar or restaurant.

Stayed April 2014, travelled with family
Helpful?
Thank ath75t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 23 June 2014
Dear Guest,

Thank you for your positive feedback on TripAdvisor. It is nice to hear that you and your son had a nice time with us in The Hague.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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English first
Den Haag, The Netherlands
1 review
5 of 5 bubbles Reviewed 16 June 2014

I booked this hotel for 7 of us and would highly recommend it to everyone. It's a 10 minute walk (or 5 minute taxi drive) from the train station but well worth it. On our arrival the check in staff ensured we were able to occupy our rooms even though we were early. The rooms were excellent, very clean and of good quality. It's very easy to walk into the heart of the shopping centre with a great choice of restaurants and bars. You're only a 5 minute tram ride from Scheveningen beach.Simply a great stay for us.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rosalien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 23 June 2014
Dear Guest,

It was a real pleasure to read your review on TripAdvisor. I am very pleased to read that you had a nice stay with us.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Kirby, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Visited this hotel 2 yrs ago and loved the pillows then ! Returned last week and loved the pillows even more! Hotel good location with helpful staff. Love The Hague . Lovely restaurants nearby and would stay there again

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 23 June 2014
Dear Guest,

Thank you for your compliments regarding your stay with us in Hilton The Hague. It is nice to hear you liked our pillows.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
istanbul
Level Contributor
79 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

this was a great place to stay in le hague- it is a large hotel but you do not feel that, check in was efficient. the room was very large, with a beautiful bathroom with a wonderful shower area separate from the bath. it was one of the largest hotel rooms i stayed in europe-the hotel restaurant was great with seating on the canal. the hotel is located at the end of a main shopping street, and it was easy to walk every where from the hotel, train station was about 20 minutes walk and the area was very safe, full of antique shops. a pleasant walk from the hotel to the parliament buildings. this is the place to stay in le hague.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank businesstraveler036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 23 June 2014
Dear Guest,

Thank you for your positive review on TripAdvisor regarding your stay with us in Hilton The Hague. I will forward your compliments to my team.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 14 June 2014

Unusual for a Hilton hotel the management here has got it all right. The location is good - walking distance access to the best streets and parts of The Hague and yet not in a noisy location. The facility is modern and kept in perfect condition. Bedroom size is good and layout excellent…and you can open the windows. The breakfast buffet is perfect. The staff go out of their way to look after you. All of this says something about the quality of the management in this hotel

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 615victord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 23 June 2014
Dear Guest,

It was a real pleasure to read your nice comments regarding your stay with us in Hilton The Hague. I am happy to hear that you had a most enjoyable stay in our city.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed 13 June 2014

We stayed here a couple of weeks ago and actually ended up checking-out 2 days early to find somewhere else to stay.

The beds were very hard and uncomfortable and had no pillow protectors; without even removing the pillowcase, I could see stains on the pillow itself.

Secondly, I found the staff to be excessively attentive throughout the stay, not in a good way. We paid €60 extra per/day to access the Executive Lounge. This area is constantly staffed throughout the day and I felt consistently bothered by the staff asking if I am comfortable, or if they can do anything for me - I just wanted to "lounge" in peace, not be asked questions! More so, one of the members of staff wouldn't leave me alone until I signed up for the HHonors loyalty card - maybe they aught to rename the lounge to "reception #2", because thats what it felt like.

Lastly, the breakfast situation was a shambles. The waiters would constantly take away our plates and coffee while we were eating, if we went to grab something else from the buffet, we wold return to an empty table each time (believe it or not, this happened 3 times in a single breakfast!). It wasn't even busy (maybe 2/3 other tables occupied). Upon asking for more coffee/cutlery (after it was removed prematurely), the food was cold and I daren't risk getting a fresh plate of food for fear of everything resetting again! Very frustrating, I've never known anything like it.

The hotel itself is lovely, nice gym and in a quiet area. But for the reasons above, I'm giving it a 2 star.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neox100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 2 July 2014
Dear Guest,

Thank you for you review on TripAdvisor. I regret to read you were not convinced with the Hilton service and quality we pride ourselves in. Please, be assured we will discuss your feedback within our management team.

Your feedback is incredibly valuable to us, as it best evaluates our product and services offerings. Ultimately, you serve as the best quality auditor and I appreciate it that you took the time to let us know.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willemstad, Curaçao
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 June 2014

I would recommend this to others who travel to Netherlands. The hotel is modern, clean, and the staff is friendly. The hotel restaurant food is amazing as well. Thumbs up. I will definitely stay at the Hilton next time when I travel to The Netherlands.Great hotel. Take it, you won't regret. in the city. Great staff.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Denisio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolijnZeeuwen, General Manager at Hilton The Hague, responded to this review, 2 July 2014
Dear Guest,

Thank you very much for your compliments on TripAdvisor regarding your stay in our hotel, Hilton The Hague. It is a pleasure to see you had a nice time with us.

Kind regards,

Jolijn Zeeuwen
Hilton The Hague
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton The Hague

Property: Hilton The Hague
Address: Zeestraat 35, 2518 AA, The Hague, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in The Hague
#1 Business Hotel in The Hague
#1 Family Hotel in The Hague
#2 Romantic Hotel in The Hague
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton The Hague 5*
Number of rooms: 195
Official Description (provided by the hotel):
Stay at Hilton The Hague, situated in the old city center and embassy quarter, just a few steps from the Dutch Parliament, close to high-end shopping and many famous museums. The Hague Central train station is located five minutes from the hotel, offering connections to Rotterdam-The Hague Airport, Amsterdam Airport Schiphol, and the city centers of Amsterdam and Rotterdam. Amsterdam Airport Schiphol is just 30 minutes away and easily accessible by train and car. The Hague's famous museums, palaces and bustling squares are within minutes from this centrally located hotel. Set in the former head office of Dutch Post, the hotel features spacious guest rooms and suites. Relax after a busy day in contemporary surroundings at Hilton The Hague. Sip a chilled Dutch beer at Bar SPARK's brand new waterside terrace, and savor French cuisine with a local touch at Restaurant Pearl. Meet with friends in the hotel lobby or dine alfresco on the terrace. As an additional service to its Guests, the hotel offers complimentary WiFi in all public areas. Maintain your fitness regime at the 24-hour complimentary fitness center. Carry out business with ease in the complimentary business center. Stay connected with friends and family using high-speed wireless internet access. Enjoy the contemporary design and host a stylish business meeting or social event at Hilton The Hague. Choose from 11 versatile meeting rooms or the ballroom 'The Mesdag', accommodating up to 320 Guests. All meeting rooms feature natural daylight, individual air-conditioning and are equipped with modern A/V equipment ... more   less 
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Also Known As:
Hilton The Hague Hotel The Hague

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