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“Identical room category differs tremendeously in size”
Review of Hilton The Hague

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Hilton The Hague
Ranked #1 of 68 Hotels in The Hague
Certificate of Excellence
Reviewed 30 July 2010

Hotel:
Comfortable, pleasant, modern, elegant business and leisure hotel

Staff:
Very friendly and helpful.

Decor:
Light decor in soft tones with white, grey dominating with a splash of dark cherry tones

Rooms:
The rooms differ tremendeously in size within the same room category. The building consists partially of a 1955 former Royal Dutch Telecom building which was completely redone but with the effect that all rooms in this part of the building facing the street are very small. They are also very (very) noisy as we experienced. Request a room facing the courtyard (e.g. 408, 508 etc) as these are not only much bigger than the rooms facing the street on the main entrance side but you avoid the street noise ! Ask for one of the bigger rooms facing the courtyard as these also differ (see the layout/floorplan in your room).

The rooms are in general very comfortable and very nice in decor. Small wardrobe although; basically 50% of the usual HILTON size.

A tip on the side be aware when using the walk in shower (bathtub separate, nice feature) in the bathroom that it may get flooded as the water runs freely under the glass door into the rest of the room (architect ?).

The bathrooms are nicely decorated in pleasant tones with the usage of marble sinks.

Executive Lounge:

Nice Executive Lounge. The X-Factor is the big outdoor terrace with lounge chairs and sofas where you can sip your drink at sunset with a beautiful patial view over some parts of The Hague.

Restaurant:

We were very pleasantly surprised by the excellent day meny which consisted of several fish courses. The equally delightful dessert, a quite good wine selection and the very friendly and professional staff contributed to a memorable evening.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Meyersson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karinvandenberg, General Manager at Hilton The Hague, responded to this reviewResponded 10 August 2010

Dear Guest,

Thank you for your compliments about the hotel and our team. We duly noticed your comment about the shower. Kindly be informed this is currently being addressed, by sealing the door of the shower. We apologise for any inconvenience you have experienced.
With regards to the size of the wardrobe, kindly be informed we also have Deluxe room types, as well as Executive Studios, which are specifically geared for longer stays. These rooms have more wardrobe space, as well as a kitchenette with microwave, and refrigerator.

We appreciate your detailed feedback about our hotel, and we look forward to welcome you back in the future.

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948 - 954 of 1,672 reviews

Reviewed 14 July 2010

When entering the Hotel, you realise you are arriving somewhere special. Checking in was easy and the rooms are excellent, all at least 31 sq ms. We were told this on numerous occasions by the hotel staff (so it must be correct) who were all very courteous and willing to help. The hotel itself has only been open a few weeks, but is well staffed and organised.

The rooms themselves are large (31 sq ms) and very very comfortable, the shower is like a wet room and is not over the bath like in most hotels. The wardrobe could be larger, being only the size of a single, but if the hotel is targeting for the business traveller who only stays a couple of nights it is sufficient.

The bar is welcoming with the drinks not overpriced whilst the restaurant does has a limited menu, but the food is very good. This limited menu is not a problem as there are lots of restaurants in the vicinity. which serve excellent food at a reasonable price.

I was very impressed with the hotel, it is well worth staying there.

  • Stayed: July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank wychwood100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karinvandenberg, General Manager at Hilton The Hague, responded to this reviewResponded 28 July 2010

Thank you for your positive evaluation about the facilities and services of our new hotel. We look forward to welcoming you again in the future.

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Reviewed 5 days ago via mobile
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Stayed: September 2017
Thank sierrafuchs
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Reviewed 6 days ago via mobile
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Stayed: October 2017, travelled with family
Thank hansson999
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SjoerdSybesma, General Manager at Hilton The Hague, responded to this reviewResponded 6 days ago
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Reviewed 2 weeks ago
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  • Stayed: October 2017, travelled as a couple
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank LeoandMagda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SjoerdSybesma, General Manager at Hilton The Hague, responded to this reviewResponded 1 week ago
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Reviewed 2 weeks ago via mobile
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Stayed: October 2017, travelled as a couple
Thank Jandebruin
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SjoerdSybesma, General Manager at Hilton The Hague, responded to this reviewResponded 2 weeks ago
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Reviewed 2 weeks ago via mobile
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Stayed: October 2017, travelled on business
Thank TrinhWarszawa
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SjoerdSybesma, General Manager at Hilton The Hague, responded to this reviewResponded 2 weeks ago

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Additional Information about Hilton The Hague

Address: Zeestraat 35, 2518 AA, The Hague, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in The Hague
#1 Luxury Hotel in The Hague
#1 Business Hotel in The Hague
#2 Romantic Hotel in The Hague
Price Range: £120 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton The Hague 5*
Number of rooms: 195
Official Description (provided by the hotel):
Stay at Hilton The Hague, situated in the historic city center and embassy quarter, just a few steps from the Dutch Parliament, close to high-end shopping and many famous museums. The Hague Central train station is located five minutes from the hotel, offering connections to Rotterdam-The Hague Airport, Amsterdam Airport Schiphol, and the city centers of Amsterdam and Rotterdam. Amsterdam Airport Schiphol is just 30 minutes away and easily accessible by train and car. The Hague's famous museums, palaces and bustling squares are within minutes from this centrally located hotel. Set in the former head office of Dutch Post, the hotel features great suites and the city’s most spacious guest rooms. Relax after a busy day in contemporary surroundings at Hilton The Hague. Sip a chilled Dutch beer at Bar SPARK's brand new waterside terrace, and savor French cuisine with a local touch at Restaurant Pearl. Meet with friends in the hotel lobby and join us at our coffee corner in the lobby serving Starbucks drinks. Dine alfresco on the terrace. As an additional service to its Guests, the hotel offers complimentary WiFi in all public areas. Maintain your fitness regime at the 24-hour complimentary fitness center. Stay connected with friends and family using high-speed wireless internet access. Enjoy the contemporary design and host a stylish business meeting or social event at Hilton The Hague. Choose from 11 versatile meeting rooms or the ballroom 'The Mesdag', accommodating up to 320 Guests. All meeting rooms feature natural daylight, individual air-conditioning and are equipped with modern A/V equipment. ... more   less 
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Also Known As:
Hilton The Hague Hotel The Hague

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